Public Services Ombudsman (Wales) Act 2005
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Change 1
4 Who can complain
(1) The persons entitled to make a complaint to the Ombudsman under this Part are— (a) a member of the public (in this Part referred to as “the person aggrieved”) who claims or claimed to have sustained injustice or hardship in consequence of a matter which the Ombudsman is entitled to investigate under sections 7 to 11; (b) a person authorised by the person aggrieved to act on his behalf; (c) if the person aggrieved is not capable of authorising a person to act on his behalf (for example because he has died), a person who appears to the Ombudsman to be appropriate to act on behalf of the person aggrieved. (2) “Member of the public” means any person other than a listed authority acting in its capacity as such. (3) It is for the Ombudsman to determine any question of whether a person is entitled under this section to make a complaint to him.
4 Who can complain
(1) The persons entitled to make a complaint to the Ombudsman under this Part are— (a) a member of the public (in this Part referred to as “the person aggrieved”) who claims or claimed to have sustained injustice or hardship in consequence of a matter which the Ombudsman is entitled to investigate under sections 7 to 11; (b) a person authorised by the person aggrieved to act on his behalf; (c) if the person aggrieved is not capable of authorising a person to act on his behalf (for example because he has died), a person who appears to the Ombudsman to be appropriate to act on behalf of the person aggrieved. (2) “Member of the public” means any person other than a listed authority acting in its capacity as such. (3) It is for the Ombudsman to determine any question of whether a person is entitled under this section to make a complaint to him.
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