The Strikes (Minimum Service Levels: Fire and Rescue Services) (England) Regulations 2024
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Change 1
4 Minimum level of service: control room services
(1) The level of service, for the purpose of enabling work notices under section 234C of the 1992 Act to be given, in relation to strikes as respects the FRA (England) services which are control room services is as follows. (2) On each day of the strike— (a) calls for help are answered and assessed as they would be if the strike were not taking place on that day, (b) personnel are summoned to provide an emergency incident response to each call for help which is assessed as, or escalated after initial assessment to being, a call which requires such a response as they would be summoned if the strike were not taking place on that day, and (c) management, control and direction of the services mentioned in sub-paragraphs (a) and (b) is provided as it would be if the strike were not taking place on that day. (3) In paragraph (2), “call for help” means a call to request fire and rescue services which is— (a) made by a person— (i) attending premises used for the provision of FRA (England) services, or (ii) by telephone or other device, and (b) received by an English FRA or an English FRA contractor.
4 Minimum level of service: control room services
(1) The level of service, for the purpose of enabling work notices under section 234C of the 1992 Act to be given, in relation to strikes as respects the FRA (England) services which are control room services is as follows. (2) On each day of the strike— (a) calls for help are answered and assessed as they would be if the strike were not taking place on that day, (b) personnel are summoned to provide an emergency incident response to each call for help which is assessed as, or escalated after initial assessment to being, a call which requires such a response as they would be summoned if the strike were not taking place on that day, and (c) management, control and direction of the services mentioned in sub-paragraphs (a) and (b) is provided as it would be if the strike were not taking place on that day. (3) In paragraph (2), “call for help” means a call to request fire and rescue services which is— (a) made by a person— (i) attending premises used for the provision of FRA (England) services, or (ii) by telephone or other device, and (b) received by an English FRA or an English FRA contractor.
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