Digital Markets, Competition and Consumers Act 2024
Write the words of this act the way you think they should read. Solon shows your change as a redline against the published text and pins it to that exact text, so it can never be applied to wording you did not see.
Change 1
228 Aggressive practices
(1) For the purposes of this Chapter, a commercial practice involves an aggressive practice if it uses harassment, coercion or undue influence. (2) In determining whether a commercial practice uses harassment, coercion or undue influence, account must be taken of— (a) the nature of the practice; (b) the timing and location of the practice; (c) whether the practice involves the use of any threatening or abusive language or behaviour; (d) whether the practice exploits any vulnerability of a consumer (including any vulnerability of a kind mentioned in section 247(4)); (e) whether the practice involves a threat to take action which cannot legally be taken; (f) whether the practice requires a consumer to take onerous or disproportionate action in order to exercise rights that the consumer has in relation to a product. (3) In this section— (a) “coercion” includes the use or threat of physical force; (b) “undue influence” means exploiting a position of power in relation to a consumer so as to apply pressure in a way which significantly limits the consumer’s ability to make an informed decision.
228 Aggressive practices
(1) For the purposes of this Chapter, a commercial practice involves an aggressive practice if it uses harassment, coercion or undue influence. (2) In determining whether a commercial practice uses harassment, coercion or undue influence, account must be taken of— (a) the nature of the practice; (b) the timing and location of the practice; (c) whether the practice involves the use of any threatening or abusive language or behaviour; (d) whether the practice exploits any vulnerability of a consumer (including any vulnerability of a kind mentioned in section 247(4)); (e) whether the practice involves a threat to take action which cannot legally be taken; (f) whether the practice requires a consumer to take onerous or disproportionate action in order to exercise rights that the consumer has in relation to a product. (3) In this section— (a) “coercion” includes the use or threat of physical force; (b) “undue influence” means exploiting a position of power in relation to a consumer so as to apply pressure in a way which significantly limits the consumer’s ability to make an informed decision.
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