The Warm Home Discount (Scotland) Regulations 2026
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Change 1
14 Provision of information by suppliers about rebates, etc.
(1) A scheme electricity supplier must notify the Secretary of State if a standard rebate notice given to the supplier specifies a person— (a) who is not a core group customer; or (b) whom the supplier is unable to identify as a core group customer. (2) A scheme electricity supplier must notify the Secretary of State if a late rebate notice given to the supplier specifies a person— (a) who is not a late rebate customer; or (b) whom the supplier is unable to identify as a late rebate customer. (3) A scheme electricity supplier must give the notice under paragraph (1) or (2) before the end of the period of 30 days beginning with the day on which it receives the standard rebate notice or late rebate notice. (4) If, in relation to a scheme year, a scheme electricity supplier does not provide the prescribed rebate to any core group customer or late rebate customer, the supplier must, before the end of the specified period, notify the Authority of— (a) the number of core group customers and late rebate customers to whom the supplier has not provided the rebate; (b) the reasons why the supplier has not provided the rebate to those customers; and (c) any steps taken by the supplier to attempt to provide the rebate to those customers. (5) A scheme electricity supplier must, before the end of the specified period, notify the Authority of the number of prescribed rebates provided, or treated as being provided, by the supplier under this Part in the scheme year which are undelivered as at the date of the notification. (6) For the purposes of this regulation— (a) the “specified period”, in relation to a scheme year, means the period of five months beginning with 1st April immediately following the end of the scheme year; (b) a prescribed rebate is “undelivered” if— (i) the rebate was provided to a customer by tendering payment of the amount of the prescribed rebate to the customer, and the customer has not accepted the payment; or (ii) the rebate was provided to a customer who pre-pays for electricity or gas with credit to the amount of the prescribed rebate against the cost of future electricity or gas use, and the customer has not accepted that credit; (c) “late rebate customer” has the meaning given in regulation 12(3)(a).
14 Provision of information by suppliers about rebates, etc.
(1) A scheme electricity supplier must notify the Secretary of State if a standard rebate notice given to the supplier specifies a person— (a) who is not a core group customer; or (b) whom the supplier is unable to identify as a core group customer. (2) A scheme electricity supplier must notify the Secretary of State if a late rebate notice given to the supplier specifies a person— (a) who is not a late rebate customer; or (b) whom the supplier is unable to identify as a late rebate customer. (3) A scheme electricity supplier must give the notice under paragraph (1) or (2) before the end of the period of 30 days beginning with the day on which it receives the standard rebate notice or late rebate notice. (4) If, in relation to a scheme year, a scheme electricity supplier does not provide the prescribed rebate to any core group customer or late rebate customer, the supplier must, before the end of the specified period, notify the Authority of— (a) the number of core group customers and late rebate customers to whom the supplier has not provided the rebate; (b) the reasons why the supplier has not provided the rebate to those customers; and (c) any steps taken by the supplier to attempt to provide the rebate to those customers. (5) A scheme electricity supplier must, before the end of the specified period, notify the Authority of the number of prescribed rebates provided, or treated as being provided, by the supplier under this Part in the scheme year which are undelivered as at the date of the notification. (6) For the purposes of this regulation— (a) the “specified period”, in relation to a scheme year, means the period of five months beginning with 1st April immediately following the end of the scheme year; (b) a prescribed rebate is “undelivered” if— (i) the rebate was provided to a customer by tendering payment of the amount of the prescribed rebate to the customer, and the customer has not accepted the payment; or (ii) the rebate was provided to a customer who pre-pays for electricity or gas with credit to the amount of the prescribed rebate against the cost of future electricity or gas use, and the customer has not accepted that credit; (c) “late rebate customer” has the meaning given in regulation 12(3)(a).
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