Health Service Commissioners Act 1993
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Change 1
10 Referral of complaint by health service body.
(1) A health service body may itself refer to the Commissioner a complaint made to that body that a person has, in consequence of a failure or maladministration for which the body is responsible, sustained such injustice or hardship as is mentioned in section 3(1). (2) A complaint may not be so referred unless it was made— (a) in writing, (b) by the person aggrieved or by a person authorised by section 9(3)(b) to complain to the Commissioner on his behalf, and (c) not more than a year after the person aggrieved first had notice of the matters alleged in the complaint, or such later date as the Commissioner considers appropriate in any particular case. (2A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3) A health service body may not refer a complaint under this section after the period of one year beginning with the day on which the body received the complaint. (4) Any question whether a complaint has been duly referred to the Commissioner under this section shall be determined by him. (5) A complaint referred to the Commissioner under this section shall be deemed to be duly made to him.
10 Referral of complaint by health service body.
(1) A health service body may itself refer to the Commissioner a complaint made to that body that a person has, in consequence of a failure or maladministration for which the body is responsible, sustained such injustice or hardship as is mentioned in section 3(1). (2) A complaint may not be so referred unless it was made— (a) in writing, (b) by the person aggrieved or by a person authorised by section 9(3)(b) to complain to the Commissioner on his behalf, and (c) not more than a year after the person aggrieved first had notice of the matters alleged in the complaint, or such later date as the Commissioner considers appropriate in any particular case. (2A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3) A health service body may not refer a complaint under this section after the period of one year beginning with the day on which the body received the complaint. (4) Any question whether a complaint has been duly referred to the Commissioner under this section shall be determined by him. (5) A complaint referred to the Commissioner under this section shall be deemed to be duly made to him.
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