The Food Crime Officers (Complaints and Misconduct) Regulations 2025
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Change 1
59 Duty to keep the complainant informed
(1) Subject to regulation 62, in any case in which there is an investigation of a complaint in accordance with these Regulations— (a) by the Director General; or (b) under the direction of the Director General, the Director General must provide the complainant with all such information as will keep the complainant properly informed, while the investigation is being carried out and subsequently, of the matters specified in paragraph (4). (2) Subject to regulation 62, in any case in which there is an investigation of a complaint in accordance with these Regulations by the chief executive on the chief executive’s own behalf, the chief executive must provide the complainant with all such information as will keep the complainant properly informed, while the investigation is being carried out and subsequently, of the matters specified in paragraph (4). (3) Where paragraph (2) applies, the Director General must give the chief executive such directions as the Director General considers appropriate for securing that the chief executive complies with the chief executive’s duty under that paragraph; and the chief executive must comply with any such direction. (4) The matters of which the complainant must be kept properly informed are— (a) the progress of the handling of the complaint; (b) the outcome of the handling of the complaint; (c) any right to apply for a review conferred on the complainant by regulation 81, including— (i) the time limit for applying for the review; and (ii) the effect of regulation 82(4); (d) the progress of any— (i) criminal proceedings; (ii) disciplinary proceedings; or (iii) performance proceedings, brought in relation to, or arising from, any matter which was the subject of the complaint; (e) the outcome of any such proceedings or process falling within sub-paragraph (d); (f) where an appeal is brought against the outcome of proceedings falling within sub-paragraph (d), the fact and outcome of the appeal. (5) The generality of paragraph (4)(a) and (b) is not affected by any requirement to notify the complainant that is imposed by any other provision of these Regulations. (6) A person appointed to carry out an investigation under these Regulations must provide the Director General or, as the case may be, the chief executive, with such information as the Director General or the chief executive may reasonably require for the purpose of the performance by the Director General or the chief executive of their duties under this regulation. (7) In any case in which there is an investigation of a complaint, the Director General or the chief executive may comply with their duty under paragraph (1) or (2), as the case may be, so far as relating to a report of the investigation submitted (or completed) under regulation 72, by sending the complainant a copy of the report. (8) Paragraph (7) applies notwithstanding any obligation of secrecy imposed by any rule of law or otherwise but is subject to— (a) regulation 61; and (b) regulation 62.
59 Duty to keep the complainant informed
(1) Subject to regulation 62, in any case in which there is an investigation of a complaint in accordance with these Regulations— (a) by the Director General; or (b) under the direction of the Director General, the Director General must provide the complainant with all such information as will keep the complainant properly informed, while the investigation is being carried out and subsequently, of the matters specified in paragraph (4). (2) Subject to regulation 62, in any case in which there is an investigation of a complaint in accordance with these Regulations by the chief executive on the chief executive’s own behalf, the chief executive must provide the complainant with all such information as will keep the complainant properly informed, while the investigation is being carried out and subsequently, of the matters specified in paragraph (4). (3) Where paragraph (2) applies, the Director General must give the chief executive such directions as the Director General considers appropriate for securing that the chief executive complies with the chief executive’s duty under that paragraph; and the chief executive must comply with any such direction. (4) The matters of which the complainant must be kept properly informed are— (a) the progress of the handling of the complaint; (b) the outcome of the handling of the complaint; (c) any right to apply for a review conferred on the complainant by regulation 81, including— (i) the time limit for applying for the review; and (ii) the effect of regulation 82(4); (d) the progress of any— (i) criminal proceedings; (ii) disciplinary proceedings; or (iii) performance proceedings, brought in relation to, or arising from, any matter which was the subject of the complaint; (e) the outcome of any such proceedings or process falling within sub-paragraph (d); (f) where an appeal is brought against the outcome of proceedings falling within sub-paragraph (d), the fact and outcome of the appeal. (5) The generality of paragraph (4)(a) and (b) is not affected by any requirement to notify the complainant that is imposed by any other provision of these Regulations. (6) A person appointed to carry out an investigation under these Regulations must provide the Director General or, as the case may be, the chief executive, with such information as the Director General or the chief executive may reasonably require for the purpose of the performance by the Director General or the chief executive of their duties under this regulation. (7) In any case in which there is an investigation of a complaint, the Director General or the chief executive may comply with their duty under paragraph (1) or (2), as the case may be, so far as relating to a report of the investigation submitted (or completed) under regulation 72, by sending the complainant a copy of the report. (8) Paragraph (7) applies notwithstanding any obligation of secrecy imposed by any rule of law or otherwise but is subject to— (a) regulation 61; and (b) regulation 62.
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