The Regulation of Premium Rate Services Order 2024
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Change 1
30 Requirement to provide a controlled PRS within a reasonable time
(1) This article applies where a merchant and a consumer enter into a controlled PRS contract and— (a) the contract does not expressly fix the time for the service to be provided and does not say how it is to be fixed, and (b) the information required to be provided to the consumer under article 26(1) does not fix the time either. (2) The merchant must provide the service within a reasonable time. (3) What is a reasonable time is a question of fact. (4) In this article, “controlled PRS contract” has the meaning given in article 26(2).
30 Requirement to provide a controlled PRS within a reasonable time
(1) This article applies where a merchant and a consumer enter into a controlled PRS contract and— (a) the contract does not expressly fix the time for the service to be provided and does not say how it is to be fixed, and (b) the information required to be provided to the consumer under article 26(1) does not fix the time either. (2) The merchant must provide the service within a reasonable time. (3) What is a reasonable time is a question of fact. (4) In this article, “controlled PRS contract” has the meaning given in article 26(2).
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