The Revenue and Customs (Complaints and Misconduct) (Amendment) Regulations 2025
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Change 1
50 Amendment to regulation 64
In regulation 64 (register to be kept by the Director General), in paragraph (2) for sub-paragraph (a) substitute— (a) learning lessons from the handling of complaints, conduct matters or DSI matters; (aa) demonstrating the thoroughness and effectiveness of the handling of complaints or such matters; .
50 Amendment to regulation 64
In regulation 64 (register to be kept by the Director General), in paragraph (2) for sub-paragraph (a) substitute— (a) learning lessons from the handling of complaints, conduct matters or DSI matters; (aa) demonstrating the thoroughness and effectiveness of the handling of complaints or such matters; .
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