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The Electricity and Gas (Energy Company Obligation) Order 2014

United Kingdom · regulation

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In force since 2017-03-29, as the publisher states.

Copy read on 2026-11-10. The page it was read from

Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.

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Contents: 45 provisions
  1. Title and introductory text
  2. 1 Citation and commencement
  3. 2 Interpretation
  4. 3 Overall carbon emissions reduction target, carbon saving community target and home heating cost reduction target
  5. 4 Definition of a supplier
  6. 5 Article 4: group companies
  7. 6 Notification by suppliers of domestic customers and energy supplied
  8. 7 Determining a supplier’s obligations and minimum requirements
  9. 8 Determining obligations for a supplier who is not a member of a group
  10. 9 Determining obligations for a supplier who is a member of a group
  11. 10 Determining supply
  12. 11 Increasing a supplier's carbon emissions reduction obligation as a result of the supplier's failure to achieve its ECO1 CERO target
  13. 12 Achievement of carbon emissions reduction obligation
  14. 13 A supplier's solid wall minimum requirement
  15. 14 Achievement of carbon saving community obligation
  16. 15 Actions in specified adjoining areas of low income
  17. 16 Achievement of home heating cost reduction obligation
  18. 16A Conditions to be met for heating qualifying actions completed after 31st March 2017
  19. 17 Notifications of qualifying actions
  20. 18 Determining the carbon saving for a qualifying action
  21. 19 Determining the cost score for a qualifying action
  22. 20 Determining the cost score for a qualifying boiler repair and replacement
  23. 21 Determining the cost score for a gas fuelled qualifying boiler replacement
  24. 22 Determining the cost score for a qualifying electric storage heater repair and replacement
  25. 23 Determining the cost score for heating qualifying actions installed at non-gas fuelled premises
  26. 24 Approval of an appropriate methodology for the carbon saving or cost saving attributable to a SAP scored qualifying action
  27. 24A Methodology for the carbon saving or cost saving attributable to a deemed score qualifying action
  28. 25 Attributing the carbon saving or cost score to a qualifying action
  29. 26 Transfers of qualifying actions
  30. 27 Surplus actions
  31. 28 Determining the carbon saving for a surplus action
  32. 29 Determining the cost score for a surplus action
  33. 30 Transfers of surplus actions
  34. 30A Transfer of obligations
  35. 31 Final determination and reporting
  36. 32 Information from suppliers
  37. 33 Publication of energy savings achieved by suppliers and provision of information to the Secretary of State by suppliers
  38. 34 Enforcement
  39. SCHEDULE 1 AFFORDABLE WARMTH GROUP ELIGIBILITY
  40. SCHEDULE 2 IN-USE FACTORS
  41. SCHEDULE 3 Qualifying warranties for replacement boilers
  42. SCHEDULE 4 DOMESTIC PREMISES WHICH ARE NOT PRIVATE DOMESTIC PREMISES
  43. SCHEDULE4A DOMESTIC PREMISES WHICH ARE E, F OR G SOCIAL HOUSING
  44. SCHEDULE4B HELP TO HEAT GROUP ELIGIBILITY
  45. SCHEDULE 5 CONVERSION FACTORS FOR SURPLUS ACTIONS THAT ARE TO BE CREDITED AGAINST A SUPPLIER'S TOTAL HOME HEATING COST REDUCTION OBLIGATION

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45 provisions

SCHEDULE 3 Qualifying warranties for replacement boilers

Article 2 1 The requirements for a qualifying warranty are as follows. 2 Subject to paragraphs 3 and 4, the warranty must provide for the rectification, without any charge to a consumer, of all problems which affect the functioning of the boiler or the heating system it serves and which— (a) relate to its installation or design; and (b) are notified to the person providing the warranty within 1 year of the replacement boiler being installed. 3 The warranty is not required to provide for the rectification of a problem which— (a) is covered by a warranty provided by the manufacturer of the replacement boiler; or (b) arises after the replacement boiler is installed where that problem arises from one or more of— (i) negligence; (ii) accident; (iii) misuse of the replacement boiler; (iv) repair of the replacement boiler, by a person other than a person described in paragraph 4. 4 The following persons are referred to in paragraph 3(b)— (a) the person who installed the replacement boiler; (b) the person providing the warranty; (c) a person acting on behalf of a person in sub-paragraph (a) or (b). 5 The warranty must be accompanied by a declaration from the occupier of the premises that, in that person's knowledge, no consumer has been charged for the warranty. 6 In paragraph (2)(a), “design”, in relation to a boiler, means the suitability of the boiler for the heating system it is intended to serve.

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SCHEDULE 4 DOMESTIC PREMISES WHICH ARE NOT PRIVATE DOMESTIC PREMISES

PART1 Installations completed on or before 31st March 2017 Article 16 1 (1) In relation to an installation completed on or before 31st March 2017, Domestic premises in England or Wales are not “private domestic premises” if— (a) the relevant interest in those premises is registered as belonging to a social landlord and the condition in sub-paragraph (3) is met; or (b) if no relevant interest in the premises has been registered— (i) the premises are let to the member of the affordable warmth group, or a person who lives with the member of the affordable warmth group, by a social landlord other than under a lease granted pursuant to Part V of the Housing Act 1985 ; and (ii) the condition in sub-paragraph (3) is met. (2) In relation to an installation completed on or before 31st March 2017, Domestic premises in Scotland are not “private domestic premises” if— (a) the relevant interest in the premises is registered as belonging to a social landlord and the condition in sub-paragraph (3) is met; or (b) if no relevant interest in the premises has been registered— (i) the premises are let to the member of the affordable warmth group, or a person who lives with the member of the affordable warmth group, by a social landlord other than under a lease granted pursuant to sections 61 to 84 of the Housing (Scotland) Act 1987 , as modified by section 84A of that Act ; and (ii) the condition in sub-paragraph (3) is met. (3) The condition in this sub-paragraph is that the premises are let to the member of the affordable warmth group, or a person who lives with the member of the affordable warmth group, at below the market rate. (4) In this paragraph— (a) in respect of premises in England or Wales, a relevant interest is registered if it is registered in the register of title maintained by Her Majesty's Land Registry; (b) in respect of premises in Scotland, a relevant interest is registered if it is— (i) registered in the Land Register of Scotland; or (ii) recorded in the Register of Sasines. (5) In this paragraph— “owner” includes any person who under the Land Clauses Acts would be enabled to sell and convey land to promoters of an undertaking; “relevant interest” means— in respect of premises in England or Wales— the freehold estate, unless the whole of the premises have been let under a registered lease; or the leasehold estate, unless the whole of the premises have been further let under a registered lease; in respect of premises in Scotland— the owner's interest or right, unless the whole of the premises have been further let under a registered lease; or the lessee's interest under a lease, unless the whole of the premises have been further let under a registered lease; “social landlord” means— in respect of premises in England— a local housing authority, within the meaning of section 1 of the Housing Act 1985 ; a housing association, within the meaning of section 5 of the Housing Act 1985 ; a housing trust, within the meaning of section 6 of the Housing Act 1985; or a charity, within the meaning of section 1 of the Charities Act 2011 ; in respect of premises in Scotland, a person so described in section 165 of the Housing (Scotland) Act 2010 ; and in respect of premises in Wales— a local housing authority, within the meaning of section 1 of the Housing Act 1985; a housing association, within the meaning of section 5 of the Housing Act 1985; a housing trust, within the meaning of section 6 of the Housing Act 1985; a charity, within the meaning of section 1 of the Charities Act 2011; a person listed in section 80(1) of the Housing Act 1985; or a body registered as a social landlord under Chapter 1 of Part 1 of the Housing Act 1996 . PART2 Installations completed on or after 1st April 2017 2. (1) In relation to an installation completed on or after 1st April 2017, domestic premises in England or Wales are not “private domestic premises” if the premises are let below the market rate and— (a) the relevant interest in those premises is registered as belonging to a social landlord; or (b) if no relevant interest in the premises has been registered, the premises are let by a social landlord other than under a lease granted pursuant to Part 5 of the Housing Act 1985. (2) In relation to an installation completed on or after 1st April 2017, domestic premises in Scotland are not “private domestic premises” if the premises are let below the market rate and— (a) the relevant interest in the premises is registered as belonging to a social landlord; or (b) if no relevant interest in the premises has been registered, the premises are let by a social landlord other than under a lease granted pursuant to sections 61 to 84 of the Housing (Scotland) Act 1987, as modified by section 84A of that Act. (3) Sub-paragraphs (4) and (5) of paragraph 1 apply for the purposes of this paragraph as they apply for the purposes of paragraph 1.

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SCHEDULE4A DOMESTIC PREMISES WHICH ARE E, F OR G SOCIAL HOUSING

Article 16A(7) 1. (1) A measure is installed at domestic premises which are “E, F or G social housing” if— (a) the premises are domestic premises described in Part 2 of Schedule 4; and (b) the condition in sub-paragraph (2) or (3) is met. (2) The condition in this sub-paragraph is that a post-installation EPC expresses the energy performance rating of the premises as band E, F or G. (3) The condition in this sub-paragraph is that— (a) a pre-installation EPC expresses the energy performance rating of the premises as band E, F or G; and (b) the social landlord in respect of the premises has confirmed in writing that, to the best of its knowledge and belief, no changes were made to the premises, after the pre-installation EPC was issued and before the measure was installed, which would increase the energy performance rating of the premises to band A, B, C or D. (4) In this Schedule— “energy performance certificate”— in relation to premises in England and Wales, has the meaning given in the Energy Performance of Buildings (England and Wales) Regulations 2012; in relation to premises in Scotland, has the meaning given in the Energy Performance of Buildings (Scotland) Regulations 2008; “energy performance rating”— in relation to premises in England and Wales, has the meaning given in regulation 11 of the Energy Performance of Buildings (England and Wales) Regulations 2012; in relation to premises in Scotland, has the same meaning as “energy performance indicator” in the Energy Performance of Buildings (Scotland) Regulations 2008; “post-installation EPC” in relation to premises where a measure is installed, means an energy performance certificate for the premises that was issued after the measure was installed; “pre-installation EPC” in relation to premises where a measure is installed, means an energy performance certificate for the premises that is the most recent of any energy performance certificate for the premises issued before the measure was installed; and “social landlord” has the same meaning as in paragraph 1(5) of Schedule 4.

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SCHEDULE4B HELP TO HEAT GROUP ELIGIBILITY

Article 16A(7) 1. The benefits referred to in the definition of “help to heat group” in article 16A are— (a) income-related employment and support allowance; (b) income-based jobseeker’s allowance; (c) income support; (d) guarantee credit (and for this purpose, “guarantee credit” is to be construed in accordance with sections 1 and 2 of the State Pension Credit Act 2002); (e) tax credit; (f) universal credit. 2. The condition as to income in paragraph 4 is specified in relation to tax credit. 3. The condition as to income in paragraph 7 is specified in relation to universal credit. 4. Where the award of tax credit is made pursuant to— (a) a single claim, the condition as to income is that the relevant income of the claimant does not exceed the amount set out in the first row of Table 1 in the column corresponding to the number of children or qualifying young persons for whom the claimant is responsible; (b) a joint claim, the condition as to income is that the relevant income of the joint claimants does not exceed the amount set out in the second row of Table 1 in the column corresponding to the number of children or qualifying young persons for whom at least one of the joint claimants is responsible. Table 1 Tax credit Type of claim | Number of children or qualifying young persons for whom the claimant is responsible: 0 | 1 | 2 | 3 | 4 or more Single claim | £13,200 | £17,400 | £21,600 | £25,800 | £30,000 Joint claim | £19,800 | £24,000 | £28,200 | £32,400 | £36,600 5. For the purposes of paragraph 4, whether a person is responsible for a child or qualifying young person is to be determined in accordance with regulation 3 of the Child Tax Credit Regulations 2002. 6. In paragraph 4, the following have the same meaning as in Part 1 of the Tax Credits Act 2002— (a) “joint claim”; (b) “relevant income”; and (c) “single claim”, and “claimant” is to be construed accordingly. 7. Where the award of universal credit is to— (a) a single claimant, the condition as to income is that, in any of the twelve preceding assessment periods, the earned income of the single claimant does not exceed the amount set out in the first row of Table 2 in the column corresponding to the number of children or qualifying young persons for whom the single claimant is responsible; (b) joint claimants, the condition as to income is that, in any of the twelve preceding assessment periods, the combined earned income of the joint claimants does not exceed the amount set out in the second row of Table 2 in the column corresponding to the number of children or qualifying young persons for whom at least one of the joint claimants is responsible. Table 2 Universal credit Type of claimant | Number of children or qualifying young persons for which the claimant is responsible: 0 | 1 | 2 | 3 | 4 or more Single claimant | £1,100 | £1,450 | £1,800 | £2,150 | £2,500 Joint claimant | £1,650 | £2,000 | £2,350 | £2,700 | £3,050 8. For the purposes of paragraph 7, whether a person is responsible for a child or qualifying young person is to be determined in accordance with regulation 4 of the Universal Credit Regulations 2013. 9. In paragraph 7— “assessment period” has the meaning given in regulation 21 of the Universal Credit Regulations 2013; “earned income” means a person’s earned income calculated in accordance with Chapter 2 of Part 6 of the Universal Credit Regulations 2013; and “joint claimants” and “single claimant” have the meanings given in section 40 of the Welfare Reform Act 2012. 10. In this Schedule, “tax credit” means child tax credit or working tax credit.

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SCHEDULE 5 CONVERSION FACTORS FOR SURPLUS ACTIONS THAT ARE TO BE CREDITED AGAINST A SUPPLIER'S TOTAL HOME HEATING COST REDUCTION OBLIGATION

Article 29 1 The following table has effect for the purpose of determining the relevant conversion factor for a measure under article 29(3)(a)— Measure | Conversion factor A measure to improve the insulating properties of non-gas fuelled premises | 1.35 Repair of a qualifying boiler at non-gas fuelled premises | 1.45 Replacement of a boiler— | 0.95 (a) | which was not a qualifying boiler; and (b) | by a boiler which was not accompanied at the time installation was completed by a qualifying warranty Replacement of a qualifying boiler by another boiler— | 0.75 (a) | where both the boiler being replaced and the replacement boiler were fuelled by mains gas; and (b) | the replacement boiler was not accompanied at the time installation was completed by a qualifying warranty Replacement of a qualifying boiler by another boiler— | 0.8 (a) | where both the boiler being replaced and the replacement boiler were fuelled by mains gas; and (b) | the replacement boiler was accompanied at the time installation was completed by a qualifying warranty Replacement of a qualifying boiler— | 1.4 (a) | at non-gas fuelled premises; and (b) | by a boiler which was not accompanied at the time installation was completed by a qualifying warranty Replacement of a qualifying boiler— | 1.45 (a) | at non-gas fuelled premises; and (b) | by— (i) | a boiler which was accompanied at the time installation was completed by a qualifying warranty; or (ii) | a measure other than a boiler or an electric storage heater 2 In this Schedule— (a) a measure is installed at non-gas fuelled premises where it is installed at premises which— (i) were non-gas fuelled prior to installation of the measure; and (ii) remained non-gas fuelled when installation of the measure was complete; and (b) premises are non-gas fuelled where the main space heating system for the premises is not— (i) fuelled by mains gas; or (ii) a district heating system.

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