Law

Water Industry Act 1991

United Kingdom · statute

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In force since 2026-10-31, as the publisher states.

Copy read on 2026-11-08. The page it was read from

Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.

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Contents: 537 provisions
  1. Title and introductory text
  2. 1 The Director General of Water Services.
  3. 1A Water Services Regulation Authority
  4. 2 General duties with respect to water industry.
  5. 2A Strategic priorities and objectives: England
  6. 2B Strategic priorities and objectives: Wales
  7. 3 General environmental and recreational duties.
  8. 4 Environmental duties with respect to sites of special interest.
  9. 5 Codes of practice with respect to environmental and recreational duties.
  10. 6 Appointment of relevant undertakers.
  11. 7 Continuity of appointments, replacement appointments etc.
  12. 8 Procedure with respect to appointments and variations.
  13. 9 Duties affecting making of appointments and variations.
  14. 10 Transitional provision with respect to replacement appointments.
  15. 11 Power to impose conditions.
  16. 12 Determinations under conditions of appointment.
  17. 12A Modification by the Authority
  18. 12B Modification of conditions of appointment: early effective date
  19. 12C Modifications of conditions under section 12A: supplementary
  20. 12D Appeal to the CMA
  21. 12E Procedure on appeal to CMA
  22. 12F Determination by CMA of appeal
  23. 12G CMA’s powers on allowing an appeal
  24. 12H Time limits for CMA to determine an appeal
  25. 12I Determination of appeal by CMA: supplementary
  26. 12J Modification by the Secretary of State: special administration orders
  27. 12K Modifications under section 12J: procedural requirements
  28. 13 Modification by agreement.
  29. 14 Modification references to CMA.
  30. 14A References under section 14: time limits
  31. 14B References under section 14: powers of investigation
  32. 15 Reports on modification references.
  33. 16 Modification following report.
  34. 16A CMA's power of veto following report
  35. 16B CMA's power of veto following report: supplementary
  36. 16C Modification by the Welsh Ministers: special administration orders
  37. 16D Modifications under section 16C: procedural requirements
  38. 17 Modification by order under other enactments.
  39. 17A Water supply licences
  40. 17AA Water supply licences: restrictions on grants
  41. 17B Meaning of supply system
  42. 17BA Sewerage licences
  43. 17BB Sewerage licences: restrictions on grants
  44. 17C Meaning of household premises
  45. 17D The threshold requirement
  46. 17DA Guidance
  47. 17E Determinations by the Authority
  48. 17F Procedure for granting water supply and sewerage licences
  49. 17FA Applications forwarded by the Water Industry Commission for Scotland
  50. 17FB Applications forwarded to the Water Industry Commission for Scotland
  51. 17G Licence conditions
  52. 17H Standard conditions of water supply licences
  53. 17HA Standard conditions of sewerage licences
  54. 17I Modification of licences by agreement
  55. 17J Modification of standard conditions
  56. 17K Modification references to competition authority
  57. 17L References under section 17K: time limits
  58. 17M References under section 17K: powers of investigation
  59. 17N Reports on modification references
  60. 17O Modification of licences following report
  61. 17P Power of veto following report
  62. 17Q Section 17P: supplementary
  63. 17R Modification by order under other enactments
  64. 18 Orders for securing compliance with certain provisions.
  65. 19 Exceptions to duty to enforce.
  66. 20 Procedure for enforcement orders.
  67. 21 Validity of enforcement orders.
  68. 22 Effect of enforcement order.
  69. 22A Penalties
  70. 22B Statement of policy with respect to penalties
  71. 22C Time limits on the imposition of financial penalties
  72. 22D Interest and payment of instalments
  73. 22E Appeals
  74. 22F Recovery of penalties
  75. 23 Meaning and effect of special administration order.
  76. 24 Special administration orders made on special petitions.
  77. 25 Power to make special administration order on winding-up petition.
  78. 26 Restrictions on voluntary winding up and insolvency proceedings.
  79. 27 General duty of Authority to keep matters under review.
  80. 27ZA Power to require information for purpose of monitoring
  81. 27A Establishment of the Council and committees
  82. 27B Co-operation between Council and other authorities
  83. 27C The interests of consumers
  84. 27D Acquisition and review of information
  85. 27E Provision of advice and information to public authorities
  86. 27F Provision of information to consumers
  87. 27G Power to publish information and advice about consumer matters
  88. 27H Provision of information to the Council
  89. 27I Publication of notice of reasons
  90. 27J Provision of information by the Council
  91. 27K Sections 27H to 27J: supplementary
  92. 28 Customer service committees.
  93. 29 Consumer complaints
  94. 29A Power of Council to investigate other matters
  95. 30 Duties of Director with respect to complaints
  96. 30ZA Duty to consult Council
  97. 30ZB Copies of notices
  98. 30A Determination of disputes by the Authority.
  99. 31 Functions of Authority with respect to competition.
  100. 32 Duty to refer merger of water or sewerage undertakings.
  101. 33 Exclusion of small mergers from duty to make reference.
  102. 33A Exceptions to duty to make reference
  103. 33B Opinion of the Authority
  104. 33C Statement of methods
  105. 33D Undertakings in lieu of a merger reference
  106. 34 Application of provisions of Enterprise Act 2002
  107. 35 Construction of merger provisions.
  108. 35A Remuneration and standards of performance
  109. 35B Rules about remuneration and governance
  110. 35C Rules under section 35B: procedure
  111. 35D Rules under section 35B: minor or urgent variations
  112. 35E Authority to secure publication of financial overview
  113. 36 Interpretation of Part II.
  114. 36A Regulations
  115. 36B Tendering
  116. 36C Criteria for tendering
  117. 36D Designation as an infrastructure provider
  118. 36E Ministerial responsibility
  119. 36F Cross-border infrastructure projects
  120. 36G Regulations: procedure
  121. 37 General duty to maintain water supply system etc.
  122. 37A Water resources management plans: preparation and review
  123. 37AA Water resources management plans for England: resilience
  124. 37B Water resources management plans: publication and representations
  125. 37C Water resources management plans: provision of information
  126. 37D Water resources management plans: supplementary
  127. 38 Standards of performance in connection with water supply.
  128. 38ZA Standards of performance in connection with the supply of water: water supply licensees
  129. 38A Information with respect to levels of performance.
  130. 38B Publication of statistical information about complaints
  131. 39 Procedure for regulations under section 38.
  132. 39ZA Procedure for regulations under section 38ZA
  133. 39A Information to be given to customers about overall performance.
  134. 39B Drought plans: preparation and review
  135. 39C Drought plans: provision of information
  136. 39D Drought plans: supplementary
  137. 40 Bulk supplies.
  138. 40A Variation and termination of bulk supply agreements.
  139. 40B Codes in respect of bulk supply agreements
  140. 40C Codes under section 40B: procedure
  141. 40D Codes under section 40B: minor or urgent revisions
  142. 40E Rules about charges for the supply of water in bulk
  143. 40F Rules under section 40E: provision about the reduction of charges
  144. 40G Rules under section 40E: procedure
  145. 40H Rules under section 40E: minor or urgent revisions
  146. 40I Rules under section 40E: guidance
  147. 40J Duty to provide information about bulk supplies
  148. 41 Duty to comply with water main requisition.
  149. 42 Financial conditions of compliance.
  150. 43 Calculation of “relevant deficit” for the purposes of section 42.
  151. 43A Calculation of “discounted aggregate deficit” for the purposes of section 42
  152. 44 Determination of completion date and route for requisitioned main.
  153. 45 Duty to make connections with main.
  154. 46 Duty to carry out ancillary works for the purpose of making domestic connection.
  155. 47 Conditions of connection with water main.
  156. 48 Interest on sums deposited in pursuance of the deposit condition.
  157. 49 Supplemental provisions with respect to the metering conditions.
  158. 50 Restriction on imposition of condition requiring separate service pipes.
  159. 51 Time for performance of connection etc. duties.
  160. 51A Agreements to adopt water main or service pipe at future date
  161. 51B Adoption at a future date: orders by Authority
  162. 51C Variation and termination of section 51A agreements
  163. 51CA Codes in respect of section 51A agreements
  164. 51CB Codes under section 51CA: procedure
  165. 51CC Codes under section 51CA: minor or urgent revisions
  166. 51CD Rules about charges in connection with a section 51A agreement
  167. 51CE Rules under section 51CD: procedure
  168. 51CF Rules under section 51CD: minor or urgent revisions
  169. 51CG Rules under section 51CD: guidance
  170. 51D Prohibition on connection without adoption
  171. 51E Sections 51A to 51D: supplementary
  172. 52 The domestic supply duty.
  173. 53 Conditions of compliance with domestic supply duty.
  174. 54 Enforcement of domestic supply duty.
  175. 55 Supplies for non-domestic purposes.
  176. 56 Determinations on requests for non-domestic supplies.
  177. 57 Duty to provide a supply of water etc. for fire-fighting.
  178. 58 Specially requested fire-hydrants.
  179. 59 Supplies for other public purposes.
  180. 60 Disconnections for the carrying out of necessary works.
  181. 61 Disconnections for non-payment of charges.
  182. 62 Disconnections at request of customer.
  183. 63 General duties of undertakers with respect to disconnections.
  184. 63AA Supply by water supply licensee: domestic supply
  185. 63AB Supply by water supply licensee: non-domestic supply
  186. 63AC Interim duty: domestic and non-domestic supply
  187. 63AD Interim duty: supplementary
  188. 63AE Interim licensees: schemes for terms and conditions
  189. 63AF Interim duty: code
  190. 63A Prohibition of use of limiting devices.
  191. 64 Supply by means of separate service pipes.
  192. 65 Duties of undertakers as respects constancy and pressure.
  193. 66 Requirements by undertaker for maintaining pressure.
  194. 66A Wholesale water supply by primary water undertaker
  195. 66AA Water supply from water undertaker
  196. 66B Introduction of water into water undertaker's supply system
  197. 66C Introduction of water provided by secondary water undertaker
  198. 66CA Determinations by Authority
  199. 66D Agreements as to duties under sections 66A to 66C
  200. 66DA Codes in respect of section 66D agreements
  201. 66DB Codes under section 66DA: procedure
  202. 66DC Codes under section 66DA: minor or urgent revisions
  203. 66E Rules about charges
  204. 66EA Rules about charges: provision about the reduction of charges
  205. 66EB Rules under section 66E: procedure
  206. 66EC Rules under section 66E: minor or urgent revisions
  207. 66ED Rules under section 66E: guidance
  208. 66F Section 66D: supplementary
  209. 66G Designation of strategic supply
  210. 66H Designation of collective strategic supply
  211. 66I Prohibition on unauthorised use of supply system
  212. 66J Prohibition on unauthorised introduction of water
  213. 66K Sections 66I and 66J: exemptions
  214. 66L Section 66K: supplementary
  215. 67 Standards of wholesomeness.
  216. 68 Duties of water undertakers and water supply licensees with respect to water quality.
  217. 69 Regulations for preserving water quality.
  218. 70 Offence of supplying water unfit for human consumption.
  219. 71 Waste from water sources.
  220. 72 Contamination of water sources.
  221. 73 Offences of contaminating, wasting and misusing water etc.
  222. 74 Regulations for preventing contamination, waste etc. and with respect to water fittings.
  223. 75 Power to prevent damage and to take steps to prevent contamination, waste etc.
  224. 76 Temporary bans on use
  225. 76A Temporary bans: supplemental
  226. 76B Temporary bans: procedure
  227. 76C Orders under sections 76 and 76A
  228. 77 General functions of local authorities in relation to water quality.
  229. 78 Local authority functions in relation to undertakers’ supplies.
  230. 79 Local authority functions where piped supplies insufficient or unwholesome.
  231. 80 Remedial powers of local authorities in relation to private supplies.
  232. 81 Confirmation of private supply notices.
  233. 82 Enforcement and variation of private supply notice.
  234. 83 Application of certain powers to local authorities in relation to private supplies.
  235. 84 Local authority rights of entry etc.
  236. 85 Local authority power to obtain information for the purposes of functions under Chapter III.
  237. 86 Appointment and functions of inspectors
  238. 86ZA Charging of fees
  239. 86A Procedure for dealing with complaints.
  240. 87 Fluoridation of water supplies
  241. 87A Target concentration of fluoride
  242. 87B Fluoridation arrangements: determination of terms
  243. 87C Fluoridation arrangements: compliance
  244. 88 Power to vary permitted fluoridation agents.
  245. 88A Power to vary target concentration of fluoride
  246. 88B Requirement for fluoridation proposal: England
  247. 88C Initial consultation etc. on fluoridation proposal
  248. 88D Additional requirements where other local authorities affected
  249. 88E Decision on fluoridation proposal
  250. 88F Decision-making procedure: exercise of functions by committee
  251. 88G Secretary of State's duty in relation to fluoridation proposal
  252. 88H Payments by local authorities towards fluoridation costs
  253. 88I Variation or termination of arrangements under section 87(1)
  254. 88J Initial consultation etc. on variation or termination proposal
  255. 88K Additional requirements where other local authorities affected
  256. 88L Decision on variation or termination proposal
  257. 88M Decision-making procedure: exercise of functions by committee
  258. 88N Secretary of State's duty in relation to requests for variation or termination
  259. 88O Power to make regulations as to maintenance of section 87 arrangements
  260. 89 Consultation ...
  261. 90 Indemnities in respect of fluoridation.
  262. 90A Review of fluoridation
  263. 90B Old English fluoridation arrangements: transitional provision
  264. 91 Old Welsh fluoridation arrangements: transitional provision
  265. 92 Power to give effect to international obligations etc.
  266. 93 Interpretation of Part III.
  267. 93A Duty to promote the efficient use of water.
  268. 93B Power of Authority to impose requirements on water undertakers.
  269. 93C Publicity of requirements imposed under section 93B.
  270. 93D Information as to compliance with requirements under section 93B.
  271. 94 General duty to provide sewerage system.
  272. 94A Drainage and sewerage management plans: preparation and review
  273. 94B Drainage and sewerage management plans: power to amend period
  274. 94C Drainage and sewerage management plans: regulations about procedure
  275. 94D Regulations under section 94C: supplementary
  276. 94E Drainage and sewerage management plans: directions
  277. 95 Standards of performance in connection with provision of sewerage services.
  278. 95ZA Standards of performance in connection with provision of sewerage services: sewerage licensees
  279. 95A Information with respect to levels of performance.
  280. 95B Publication of statistical information about complaints
  281. 96 Procedure for regulations under section 95.
  282. 96ZA Procedure for regulations under section 95ZA
  283. 96A Information to be given to customers about overall performance.
  284. 96B Nutrient pollution standards to apply to certain sewage disposal works
  285. 96C Sensitive catchment areas
  286. 96D Exempt sewage disposal works
  287. 96E Upgrade date
  288. 96F Nutrient pollution standards
  289. 96G Nutrient pollution standards determined through environmental permitting
  290. 96H Section 96G: procedure and revocations
  291. 96I Information about catchment areas and nutrient significant plants
  292. 96J Section 96B: enforcement and interaction with other provisions
  293. 96K Powers to amend sections 96D and 96F
  294. 96L Sections 96B to 96K, 96M and 96N: interpretation
  295. 96M New and altered plants: modifications
  296. 96N Setting and enforcing nutrient pollution standards
  297. 97 Performance of sewerage undertaker’s functions by local authorities etc.
  298. 98 Duty to comply with sewer requisition.
  299. 99 Financial conditions of compliance.
  300. 100 Calculation of “relevant deficit” for the purposes of section 99.
  301. 100A Calculation of “discounted aggregate deficit” for the purposes of section 99
  302. 101 Determination of completion date and route for requisitioned sewer or lateral drain.
  303. 101A Further duty to provide sewers.
  304. 101B Power to construct lateral drains following provision of public sewer
  305. 102 Adoption of sewers and disposal works.
  306. 103 Adoption of cross-border sewers etc.
  307. 104 Agreements to adopt sewer, drain or sewage disposal works, at future date
  308. 105 Appeals with respect to adoption.
  309. 105ZA Adoption at a future date: orders by Authority
  310. 105ZB Variation and termination of section 104 agreements
  311. 105ZC Codes in respect of section 104 agreements
  312. 105ZD Codes under section 105ZC: procedure
  313. 105ZE Codes under section 105ZC: minor or urgent revisions
  314. 105ZF Rules about charges in connection with a section 104 agreement
  315. 105ZG Rules under section 105ZF: procedure
  316. 105ZH Rules under section 105ZF: minor or urgent revisions
  317. 105ZI Rules under section 105ZF: guidance
  318. 105A Schemes for the adoption of sewers, lateral drains and sewage disposal works
  319. 105B Adoption schemes: appeals
  320. 105C Adoption schemes: supplementary
  321. 106 Right to communicate with public sewers.
  322. 106A Sustainable drainage
  323. 106B Requirement to enter into agreement before construction
  324. 107 Right of sewerage undertaker to undertake the making of communications with public sewers.
  325. 108 Communication works by person entitled to communication.
  326. 109 Unlawful communications.
  327. 110 Determination of disputes with respect to cross boundary sewers.
  328. 110A Main connections
  329. 110B Variation and termination of main connection agreements
  330. 110C Codes in respect of main connection agreements
  331. 110D Codes under section 110C: procedure
  332. 110E Codes under section 110C: minor or urgent revisions
  333. 110F Rules about charges for permitting main connections
  334. 110G Rules under section 110F: provision about the reduction of charges
  335. 110H Rules under section 110F: procedure
  336. 110I Rules under section 110F: minor or urgent revisions
  337. 110J Rules under section 110F: guidance
  338. 110K Provision by sewerage licensee
  339. 110L Interim duty: sewerage undertakers and sewerage licensees
  340. 110M Interim duty: supplementary
  341. 110N Interim licensees: schemes for terms and conditions
  342. 110O Interim duty: code
  343. 111 Restrictions on use of public sewers.
  344. 112 Requirement that proposed drain or sewer be constructed so as to form part of general system.
  345. 113 Power to alter drainage system of premises in area.
  346. 114 Power to investigate defective drain or sewer.
  347. 114A Drainage systems relieving public sewers
  348. 115 Use of highway drains as sewers and vice versa.
  349. 116 Power to close or restrict use of public sewer.
  350. 116A Procedures for dealing with complaints.
  351. 117 Interpretation of Chapter II.
  352. 117A Use of undertaker's sewerage system
  353. 117B Matter dealt with by sewerage undertaker
  354. 117C Removal of matter from sewerage system by a sewerage licensee
  355. 117D Connections for the purposes of a disposal authorisation
  356. 117E Agreements as to duties under sections 117A to 117D
  357. 117F Codes in respect of section 117E agreements
  358. 117G Codes under section 117F: procedure
  359. 117H Codes under section 117F: minor or urgent revisions
  360. 117I Rules about charges
  361. 117J Rules about charges: provision about the reduction of charges
  362. 117K Rules under section 117I: procedure
  363. 117L Rules under section 117I: minor or urgent revisions
  364. 117M Rules under section 117I: guidance
  365. 117N Designation of strategic sewerage provision
  366. 117O Designation of collective strategic sewerage provision
  367. 117P Prohibition on unauthorised use of sewerage system
  368. 117Q Prohibition on unauthorised removal of matter from sewerage system
  369. 117R Sections 117P and 117Q: exemptions
  370. 117S Section 117R: supplementary
  371. 118 Consent required for discharge of trade effluent into public sewer.
  372. 119 Application for consent.
  373. 120 Applications for the discharge of special category effluent.
  374. 121 Conditions of consent.
  375. 122 Appeals to the Authority with respect to decisions on applications etc.
  376. 123 Appeals with respect to the discharge of special category effluent.
  377. 124 Variation of consents.
  378. 125 Variations within time limit.
  379. 126 Appeals with respect to variations of consent.
  380. 127 Review by the appropriate agency of consents relating to special category effluent.
  381. 128 Application for variation of time for discharge.
  382. 129 Agreements with respect to the disposal etc of trade effluent.
  383. 130 Reference to the appropriate agency of agreements relating to special category effluent.
  384. 131 Review by the appropriate agency of agreements relating to special category effluent.
  385. 132 Powers and procedure on references and reviews.
  386. 133 Effect of determination on reference or review.
  387. 134 Compensation in respect of determinations made for the protection of public health etc.
  388. 135 Restrictions on power to fix charges under Chapter III.
  389. 135A Power of the appropriate agency to acquire information for the purpose of its functions in relation to special category effluent.
  390. 136 Evidence from meters etc.
  391. 137 Statement of case on appeal.
  392. 138 Meaning of “special category effluent”.
  393. 139 Power to apply Chapter III to other effluents.
  394. 140 Pre-1989 Act authority for trade effluent discharges etc.
  395. 141 Interpretation of Chapter III.
  396. 141A Storm overflow discharge reduction plan
  397. 141B Progress reports on storm overflow discharge reduction plan
  398. 141C Annual reports on discharges from storm overflows
  399. 141D Environment Agency reports
  400. 141DA Reporting on discharges from storm overflows
  401. 141DB Monitoring quality of water potentially affected by discharges from storm overflows and sewage disposal works
  402. 141E Interpretation of Chapter 4
  403. 142 Powers of undertakers to charge.
  404. 143 Charges schemes.
  405. 143A Regulations as to provisions to be included in charges schemes.
  406. 143AA Special provision under section 143A: financial arrangements
  407. 143AB Special provision under section 143A: consultation
  408. 143B Rules about charges schemes
  409. 143C Rules under section 143B: procedure
  410. 143D Rules under section 143B: minor or urgent revisions
  411. 143E Rules under section 143B: guidance
  412. 144 Liability of occupiers etc. for charges.
  413. 144ZA Rules about charges for connections etc
  414. 144ZB Rules under section 144ZA: procedure
  415. 144ZC Rules under section 144ZA: minor or urgent revisions
  416. 144ZD Rules under section 144ZA: guidance
  417. 144ZE General guidance on charges
  418. 144ZF Guidance under section 144ZE: procedure
  419. 144A Right of consumer to elect for charging by reference to volume.
  420. 144B Restriction on undertakers’ power to require fixing of charges by reference to volume.
  421. 144C Non-owner occupiers
  422. 145 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  423. 146 Connection charges etc. and charges for highway drainage.
  424. 147 Charging for emergency use of water.
  425. 148 Restriction on charging for metering works.
  426. 149 Further provision relating to charging by volume.
  427. 150 Fixing maximum charges for services provided with the help of undertakers’ services.
  428. 150B Meaning of “consumer” in Chapter I.
  429. 151 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  430. 152 Grants for national security purposes.
  431. 153 Government financial assistance where special administration orders made.
  432. 154 Guarantees under section 153.
  433. 154A Financial assistance to reduce charges
  434. 154B Financial assistance for major works
  435. 155 Compulsory purchase.
  436. 156 Restriction on disposals of land.
  437. 157 Byelaws with respect to undertakers’ waterways and land.
  438. 158 Powers to lay pipes in streets.
  439. 159 Power to lay pipes in other land.
  440. 160 Power to carry out works for sewerage purposes.
  441. 161 Power to deal with foul water and pollution.
  442. 162 Works in connection with metering.
  443. 163 Power to fit stopcocks.
  444. 164 Agreements for works with respect to water sources.
  445. 165 Discharges for works purposes.
  446. 166 Consents for certain discharges under section 165.
  447. 167 Compulsory works orders.
  448. 168 Entry for works purposes.
  449. 169 Power to carry out surveys and to search for water.
  450. 170 Entry etc. for other purposes.
  451. 171 Entry for sewerage purposes.
  452. 172 Entry for metering purposes.
  453. 173 Impersonation of persons entitled to entry.
  454. 174 Offences of interference with works etc.
  455. 175 Offence of tampering with meter.
  456. 176 Consent for the purposes of section 175.
  457. 177 Financial obligations with respect to any interference with a meter.
  458. 178 Obstruction of sewerage works etc.
  459. 179 Vesting of works in undertaker.
  460. 180 Compensation for damage caused by works etc.
  461. 181 Complaints with respect to the exercise of works powers on private land.
  462. 182 Codes of practice with respect to work on private land.
  463. 183 Protection for particular undertakings.
  464. 184 Power of certain undertakers to alter public sewers etc.
  465. 185 Duty to move pipes etc. in certain cases.
  466. 186 Protective provisions in respect of flood defence works and watercourses etc.
  467. 187 Works in tidal lands etc.
  468. 188 Mineral rights.
  469. 189 Power to sell minerals deriving from sewerage works.
  470. 190 Saving for planning controls.
  471. 191 Duties to make recreational facilities available when building reservoirs in Wales.
  472. 192 Interpretation of Part VI.
  473. 192A Forward work programmes
  474. 192B Annual and other reports
  475. 193 Reports by Director.
  476. 194 Reports by customer service committees.
  477. 195 the Authority's register.
  478. 195A Reasons for decisions
  479. 196 Trade effluent registers.
  480. 197 Register for the purposes of works discharges.
  481. 198 Maps of waterworks.
  482. 199 Sewer maps.
  483. 200 Provision of sewer maps to local authorities.
  484. 201 Publication of certain information and advice.
  485. 202 Duties of undertakers to furnish the Secretary of State with information.
  486. 203 Power to acquire information for enforcement purposes.
  487. 204 Provision of information to sewerage undertakers with respect to trade effluent discharges.
  488. 205 Exchange of metering information between undertakers.
  489. 205A Duty to prepare and publish plans
  490. 205B Implementation reports
  491. 205C Sections 205A and 205B: enforcement and sanctions
  492. 206 Restriction on disclosure of information.
  493. 207 Provision of false information.
  494. 207A Appeals to the CMA
  495. 207B Procedure on appeals
  496. 207C Determination of appeals
  497. 208 Directions in the interests of national security.
  498. 209 Civil liability of undertakers for escapes of water etc.
  499. 209A Rights of tenants in relation to metering.
  500. 210 Offences by bodies corporate.
  501. 211 Limitation on right to prosecute in respect of sewerage offences.
  502. 212 Judicial disqualification.
  503. 213 Powers to make regulations.
  504. 214 Power to prescribe forms.
  505. 215 Local inquiries.
  506. 216 Provisions relating to the service of documents.
  507. 217 Construction of provision conferring powers by reference to undertakers’ functions.
  508. 218 Meaning of “domestic purposes” in relation to water supply.
  509. 219 General interpretation.
  510. 220 Effect of local Acts.
  511. 221 Crown application.
  512. 222 Application to the Isles of Scilly.
  513. 223 Short title, commencement and extent.
  514. SCHEDULE 1
  515. SCHEDULE 1A The Water Services Regulation Authority
  516. SCHEDULE 2 Transitional Provision on Termination of Appointments
  517. SCHEDULE 2ZA Procedure for appeals under section 12D
  518. SCHEDULE 2A WATER SUPPLY LICENCES: AUTHORISATIONS
  519. SCHEDULE 2B SEWERAGE LICENCES: AUTHORISATIONS
  520. SCHEDULE 3 SPECIAL ADMINISTRATION ORDERS
  521. SCHEDULE 3A The Consumer Council for Water
  522. SCHEDULE 4
  523. SCHEDULE 4ZA Application of provisions of Enterprise Act 2002 to mergers of water enterprises
  524. Schedule 4A Premises that are not to be disconnected for non-payment of charges
  525. SCHEDULE 5 PROCEDURE FOR ORDERS RELATING TO PRESSURE AND CONSTANCY OF SUPPLY
  526. SCHEDULE 6 SUPPLEMENTAL PROVISIONS RELATING TO RIGHTS OF ENTRY
  527. SCHEDULE 7 PRE-1985 FLUORIDATION SCHEMES
  528. SCHEDULE 8 PRE-1989 ACT TRANSITIONAL AUTHORITY FOR TRADE EFFLUENT DISCHARGES ETC.
  529. SCHEDULE 9 MODIFICATION OF COMPENSATION PROVISIONS ETC. IN RELATION TO THE CREATION OF NEW RIGHTS
  530. SCHEDULE 10 PROCEDURE RELATING TO BYELAWS UNDER SECTION 157
  531. SCHEDULE 11 ORDERS CONFERRING COMPULSORY WORKS POWERS
  532. SCHEDULE 12 COMPENSATION ETC. IN RESPECT OF PIPE-LAYING AND OTHER WORKS POWERS
  533. SCHEDULE 13 PROTECTIVE PROVISIONS IN RESPECT OF CERTAIN UNDERTAKINGS
  534. SCHEDULE 14 MINERAL RIGHTS
  535. SCHEDULE 15 DISCLOSURE OF INFORMATION
  536. SCHEDULE 16 PROCEDURE ON APPEALS UNDER SECTION 207A
  537. Table of Derivations

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537 provisions

Title and introductory text

Water Industry Act 1991 1991 c. 56 An Act to consolidate enactments relating to the supply of water and the provision of sewerage services, with amendments to give effect to recommendations of the Law Commission. [25th July 1991] Be it enacted by the Queen’s most Excellent Majesty, by and with the advice and consent of the Lords Spiritual and Temporal, and Commons, in this present Parliament assembled, and by the authority of the same, as follows:—

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1 The Director General of Water Services.

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1A Water Services Regulation Authority

(1) There shall be a body corporate to be known as the Water Services Regulation Authority (in this Act referred to as “the Authority”) for the purpose of carrying out the functions conferred on or transferred to it by this Act or under or by virtue of any other enactment. (2) The functions of the Authority are performed on behalf of the Crown. (3) Schedule 1A to this Act shall have effect with respect to the Authority. (4) In Welsh the Authority may be known as “Awdurdod Rheoleiddio Gwasanaethau Dŵr”.

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2 General duties with respect to water industry.

(1) This section shall have effect for imposing duties on the Secretary of State and on the Authority as to when and how they should exercise and perform the powers and duties conferred or imposed on the Secretary of State or the Authority by virtue of any of the relevant provisions. (2A) The Secretary of State or, as the case may be, the Authority shall exercise and perform the powers and duties mentioned in subsection (1) above in the manner which he or it considers is best calculated— (a) to further the consumer objective; (b) to secure that the functions of a water undertaker and of a sewerage undertaker are properly carried out as respects every area of England and Wales; (c) to secure that companies holding appointments under Chapter 1 of Part 2 of this Act as relevant undertakers are able (in particular, by securing reasonable returns on their capital) to finance the proper carrying out of those functions; ... (d) to secure that the activities authorised by the licence of a water supply licensee or sewerage licensee and any statutory functions imposed on it in consequence of the licence are properly carried out ; and (e) to further the resilience objective. (2B) The consumer objective mentioned in subsection (2A)(a) above is to protect the interests of consumers, wherever appropriate by promoting effective competition between persons engaged in, or in commercial activities connected with, the provision of water and sewerage services. (2C) For the purposes of subsection (2A)(a) above the Secretary of State or, as the case may be, the Authority shall have regard to the interests of— (a) individuals who are disabled or chronically sick; (b) individuals of pensionable age; (c) individuals with low incomes; (d) individuals residing in rural areas; ... (e) customers, of companies holding an appointment under Chapter 1 of Part 2 of this Act, whose premises are household premises (as defined in section 17C) ; and (f) customers, of companies holding an appointment under Chapter 1 of Part 2 of this Act, whose premises are below the consumption threshold and in the area of a relevant undertaker whose area is wholly or mainly in Wales, but that is not to be taken as implying that regard may not be had to the interests of other descriptions of consumer. (2D) For the purposes of subsection (2C) above, premises are below the consumption threshold if the total quantity of water estimated to be supplied to the premises annually for the purposes of subsection (2) of section 17D below is less than the quantity specified in that subsection. (2DA) The resilience objective mentioned in subsection (2A)(e) is— (a) to secure the long-term resilience of water undertakers' supply systems and sewerage undertakers' sewerage systems as regards environmental pressures, population growth and changes in consumer behaviour, and (b) to secure that undertakers take steps for the purpose of enabling them to meet, in the long term, the need for the supply of water and the provision of sewerage services to consumers, including by promoting— (i) appropriate long-term planning and investment by relevant undertakers, and (ii) the taking by them of a range of measures to manage water resources in sustainable ways, and to increase efficiency in the use of water and reduce demand for water so as to reduce pressure on water resources. (2DB) For the purposes of subsection (2DA)— (a) the reference to water undertakers' supply systems is to be construed in accordance with section 17B; (b) the reference to sewerage undertakers' sewerage systems is to be construed in accordance with section 17BA(7). (2E) The Secretary of State and the Authority may, in exercising any of the powers and performing any of the duties mentioned in subsection (1) above, have regard to— (a) any interests of consumers in relation to electricity conveyed by distribution systems (within the meaning of the Electricity Act 1989); (b) any interests of consumers in relation to gas conveyed through pipes (within the meaning of the Gas Act 1986); (c) any interests of consumers in relation to communications services and electronic communications apparatus (within the meaning of the Communications Act 2003), which are affected by the exercise of that power or the performance of that duty. (3) Subject to subsection (2A) above, the Secretary of State or, as the case may be, the Authority shall exercise and perform the powers and duties mentioned in subsection (1) above in the manner which he or it considers is best calculated— (a) to promote economy and efficiency on the part of companies holding an appointment under Chapter 1 of Part 2 of this Act in the carrying out of the functions of a relevant undertaker; (b) to secure that no undue preference is shown, and that there is no undue discrimination in the fixing by such companies of water and drainage charges; (ba) to secure that no undue preference (including for itself) is shown, and that there is no undue discrimination, in the doing by such a company of— (i) such things as relate to the provision of services by itself or another such company, or (ii) such things as relate to the provision of services by a water supply licensee or a sewerage licensee; (c) to secure that consumers are protected as respects benefits that could be secured for them by the application in a particular manner of any of the proceeds of any disposal (whenever made) of any of such a company’s protected land or of an interest or right in or over any of that land; (d) to ensure that consumers are also protected as respects any activities of such a company which are not attributable to the exercise of functions of a relevant undertaker, or as respects any activities of any person appearing to the Secretary of State or (as the case may be) the Authority to be connected with the company, and in particular by ensuring— (i) that any transactions are carried out at arm’s length; (ii) that the company, in relation to the exercise of its functions as a relevant undertaker, maintains and presents accounts in a suitable form and manner; (iii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (e) to contribute to the achievement of sustainable development. (4) In exercising any of the powers or performing any of the duties mentioned in subsection (1) above in accordance with the preceding provisions of this section, the Secretary of State and the Authority shall have regard to the principles of best regulatory practice (including the principles under which regulatory activities should be transparent, accountable, proportionate, consistent and targeted only at cases in which action is needed). (5) In this section the references to water and drainage charges are references to— (a) any charges in respect of any services provided in the course of the carrying out of the functions of a relevant undertaker; and (b) amounts of any other description which such an undertaker is authorised by or under any enactment to require any of its customers or potential customers to pay. (5A) In this section— “consumers” includes both existing and future consumers; and “the interests of consumers” means the interests of consumers in relation to— the supply of water by means of a water undertaker’s supply system to premises either by water undertakers or by water supply licensees acting in their capacity as such; and the provision of sewerage services either by sewerage undertakers or by sewerage licensees acting in their capacity as such. (6) For the purposes of this section— (a) subject to subsection (6A) below, the reference in subsection (1) above to the relevant provisions is a reference to the provisions contained in— (i) Part 2 of this Act (except section 27A and Schedule 3A), (ii) any of sections 37A to 38, 38ZA, 39, 39ZA, 39B to 39D, 40E to 40J, 42, 51CD to 51CG, 63AC to 63AF, 66B, 66CA to 66H, 66K, 66L, 66O(2), 95, 95ZA, 96, 96ZA, 99, 105ZF to 105ZI, 110F to 110J, 110L to 110O, 117E to 117O, 117R, 117S, 143B to 143E, 144ZA to 144ZF, 153, 181, 182, 185, 192A, 192B, 195, 195A and 201 to 203 below, and (iii) any of sections 42 to 54 of the Water Act 2014. (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (c) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (6A) Subsections (2A) to (4) above and sections 2A and 2B below do not apply in relation to anything done by the Authority in the exercise of functions assigned to it by section 31(3) below (“Competition Act functions”). (6B) The Authority may nevertheless, when exercising any Competition Act function, have regard to any matter in respect of which a duty is imposed by any of subsections (2A) to (4) above and sections 2A and 2B below, if it is a matter to which the CMA could have regard when exercising that function. (7) The duties imposed by subsections (2A) to (4) above and sections 2A and 2B below do not affect the obligation of the Authority or, as the case may be, the Secretary of State to perform or comply with any other duty or requirement (whether arising under this Act or another enactment, by virtue of any assimilated obligation or otherwise).

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2A Strategic priorities and objectives: England

(1) The Secretary of State may from time to time publish a statement setting out strategic priorities and objectives for the Authority in carrying out relevant functions relating wholly or mainly to England. (2) The Authority must carry out those functions in accordance with any statement published under this section. (3) In formulating a statement under this section, the Secretary of State— (a) must have regard to the duties imposed on the Authority under section 2, (b) must have regard to social and environmental matters, and (c) may have regard to such other matters as the Secretary of State thinks fit. (4) Before publishing a statement under this section, the Secretary of State must consult— (a) the Authority, (b) the Council, (c) relevant undertakers, (d) water supply licensees and sewerage licensees, (e) the Environment Agency, (f) the Welsh Ministers, (g) the NRBW, and (h) anyone else the Secretary of State thinks appropriate. (5) Before publishing a statement under this section the Secretary of State must— (a) lay a draft of the statement before Parliament, and (b) then wait until the end of the 40-day period. (6) The Secretary of State may not publish the statement under this section if, within the 40-day period, either House of Parliament resolves not to approve it. (7) “The 40-day period” means the period of 40 days beginning with the day on which the draft is laid before Parliament (or, if it is not laid before each House on the same day, the later of the days on which it is laid). (8) When calculating the 40-day period, ignore any period during which Parliament is dissolved or prorogued or during which both Houses are adjourned for more than 4 days. (9) In this section “relevant functions relating wholly or mainly to England” means the functions mentioned in section 2(1) so far as they relate to appointment areas wholly or mainly in England. (10) In subsection (9) “appointment area” means an area for which an appointment is held under Chapter 1 of Part 2.

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2B Strategic priorities and objectives: Wales

(1) The Welsh Ministers may from time to time publish a statement setting out strategic priorities and objectives for the Authority in carrying out relevant functions relating wholly or mainly to Wales. (2) The Authority must carry out those functions in accordance with any statement published under this section. (3) In formulating a statement under this section the Welsh Ministers— (a) must have regard to the duties imposed on the Authority under section 2, (b) must have regard to social and environmental matters, and (c) may have regard to such other matters as the Welsh Ministers think fit. (4) Before publishing a statement under this section, the Welsh Ministers must consult— (a) the Authority, (b) the Council, (c) relevant undertakers, (d) water supply licensees, (e) the NRBW, (f) the Secretary of State, (g) the Environment Agency, and (h) anyone else the Welsh Ministers think appropriate. (5) Before publishing a statement under this section the Welsh Ministers must— (a) lay a draft of the statement before the Assembly, and (b) then wait until the end of the 40-day period. (6) The Welsh Ministers may not publish the statement under this section if, within the 40-day period, the Assembly resolves not to approve it. (7) “The 40-day period” means the period of 40 days beginning with the day on which the draft is laid before the Assembly. (8) When calculating the 40-day period, ignore any period during which the Assembly is dissolved or is in recess for more than 4 days. (9) In this section “relevant functions relating wholly or mainly to Wales” means the functions mentioned in section 2(1) so far as they relate to appointment areas wholly or mainly in Wales. (10) In subsection (9) “appointment area” means an area for which an appointment is held under Chapter 1 of Part 2.

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3 General environmental and recreational duties.

(1) It shall be the duty of each of the following, that is to say— (a) the Secretary of State; (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (c) the Authority; and (d) every company holding an appointment as a relevant undertaker, in formulating or considering any proposals relating to any functions of a relevant undertaker (including, in the case of such a company, any functions which, by virtue of that appointment, are functions of the company itself) to comply with the requirements imposed in relation to the proposals by subsections (2) and (3) below. (2) The requirements imposed by this subsection in relation to any such proposals as are mentioned in subsection (1) above are— (a) a requirement, so far as may be consistent— (i) with the purposes of any enactment relating to the functions of the undertaker; and (ii) in the case of the Secretary of State and the Authority, with their duties under section 2 above, so to exercise any power conferred with respect to the proposals on the person subject to the requirement as to further the conservation and enhancement of natural beauty and the conservation of flora, fauna and geological or physiographical features of special interest and, in the case of the exercise of such a power by a company holding an appointment as a relevant undertaker, as to further water conservation ; (b) a requirement to have regard to the desirability of protecting and conserving buildings, sites and objects of archaeological, architectural or historic interest; and (c) a requirement to take into account any effect which the proposals would have on the beauty or amenity of any rural or urban area or on any such flora, fauna, features, buildings, sites or objects. (3) The requirements imposed by this subsection in relation to any such proposals as are mentioned in subsection (1) above are, subject to the requirements imposed by subsection (2) above— (a) a requirement to have regard to the desirability of preserving for the public any freedom of access to areas of woodland, mountains, moor, heath, down, cliff or foreshore and other places of natural beauty; (b) a requirement to have regard to the desirability of maintaining the availability to the public of any facility for visiting or inspecting any building, site or object of archaeological, architectural or historic interest; and (c) a requirement to take into account any effect which the proposals would have on any such freedom of access or on the availability of any such facility. (4) Subsections (1) to (3) above shall apply so as to impose duties on the Authority and any company holding an appointment as a relevant undertaker in relation to any proposal relating to— (a) the functions of the Environment Agency; ... (aa) the functions of the NRBW; or (b) the functions of an internal drainage board, as they apply in relation to any proposals relating to the functions of such an undertaker; and for the purposes of this subsection the reference in subsection (2)(a) above to the functions of the undertaker shall have effect as a reference to the functions of the Environment Agency , the NRBW, or, as the case may be, of the internal drainage board in question. (5) Subject to obtaining the consent of any navigation authority, harbour authority or conservancy authority before doing anything which causes navigation which is subject to the control of that authority to be obstructed or otherwise interfered with, it shall be the duty of every company holding an appointment as a relevant undertaker to take such steps as are— (a) reasonably practicable; and (b) consistent with the purposes of the enactments relating to the functions of the undertaker in question, for securing, so long as that company has rights to the use of water or land associated with water, that those rights are exercised so as to ensure that the water or land is made available for recreational purposes and is so made available in the best manner. (6) It shall be the duty of a company holding an appointment as a relevant undertaker, in determining what steps to take in performance of any duty imposed by virtue of subsection (5) above, to take into account the needs of persons who are chronically sick or disabled. (7) The obligations under this section of a company holding an appointment as a relevant undertaker shall be enforceable under section 18 below by the Secretary of State. (8) Nothing in this section or the following provisions of this Act shall require recreational facilities made available by a relevant undertaker to be made available free of charge. (9) References in this section to the functions of a relevant undertaker shall be construed, without prejudice to section 156(7) below, as if those functions included the management, by a company holding an appointment as such an undertaker, of any land for the time being held by that company for any purpose whatever (whether or not connected with the carrying out of the functions of a relevant undertaker). (10) In this section “building” includes structure.

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4 Environmental duties with respect to sites of special interest.

(1) Where Natural England or the NRBW are of the opinion that any area of land in England or, as the case may be, in Wales— (a) is of special interest by reason of its flora, fauna or geological or physiographical features; and (b) may at any time be affected by schemes, works, operations or activities of a relevant undertaker, Natural England or (as the case may be) the NRBW shall notify the fact that the land is of special interest for that reason to every relevant undertaker whose works, operations or activities may affect the land. (2) Where a National Park authority or the Broads Authority is of the opinion that any area of land in a National Park or in the Broads— (a) is land in relation to which the matters for the purposes of which section 3 above has effect are of particular importance; and (b) may at any time be affected by schemes, works, operations or activities of a relevant undertaker, the National Park authority or Broads Authority shall notify the fact that the land is such land, and the reasons why those matters are of particular importance in relation to the land, to every relevant undertaker whose works, operations or activities may affect the land. (3) Where a relevant undertaker has received a notification under subsection (1) or (2) above with respect to any land, that undertaker shall consult the notifying body before carrying out any works, operations or activities which appear to that undertaker to be likely— (a) to destroy or damage any of the flora, fauna, or geological or physiographical features by reason of which the land is of special interest; or (b) significantly to prejudice anything the importance of which is one of the reasons why the matters mentioned in subsection (2) above are of particular importance in relation to that land. (4) Subsection (3) above shall not apply in relation to anything done in an emergency where particulars of what is done and of the emergency are notified to Natural England, the NRBW, the National Park authority in question or, as the case may be, the Broads Authority as soon as practicable after that thing is done. (5) The obligations under this section of a relevant undertaker shall be enforceable under section 18 below by the Secretary of State. (6) In this section— “the Broads” has the same meaning as in the Norfolk and Suffolk Broads Act 1988; . . . . . . and section 3(9) above shall apply, as it applies in relation to that section, for construing (in accordance with section 6 below) any references in this section to a relevant undertaker.

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5 Codes of practice with respect to environmental and recreational duties.

(1) The Secretary of State may by order approve any code of practice issued (whether by him or by another person) for the purpose of— (a) giving practical guidance to relevant undertakers with respect to any of the matters for the purposes of which sections 3 and 4 above have effect; and (b) promoting what appear to him to be desirable practices by such undertakers with respect to those matters, and may at any time by such an order approve a modification of such a code or withdraw his approval of such a code or modification. (2) A contravention of a code of practice as for the time being approved under this section shall not of itself constitute a contravention of any requirement imposed by section 3 or 4 above or give rise to any criminal or civil liability; but the Secretary of State . . . shall . . . be under a duty to take into account whether there has been or is likely to be any such contravention in determining when and how he should exercise his powers in relation to any relevant undertaker by virtue of this Act, any of the other consolidation Acts or the Water Act 1989. (3) The power of the Secretary of State to make an order under this section shall be exercisable by statutory instrument subject to annulment in pursuance of a resolution of either House of Parliament. (4) The Secretary of State shall not make an order under this section unless he has first consulted— (a) the Environment Agency and the NRBW; (b) Natural England ...; (c) the Historic Buildings and Monuments Commission for England; (d) the Sports Council and the Sports Council for Wales; and (e) such relevant undertakers and other persons as he considers it appropriate to consult. (5) In this section “the other consolidation Acts” means the Water Resources Act 1991, ... the Land Drainage Act 1991 and the Water Consolidation (Consequential Provisions) Act 1991.

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6 Appointment of relevant undertakers.

(1) Subject to the following provisions of this Chapter, a company may be appointed— (a) by the Secretary of State; or (b) with the consent of or in accordance with a general authorisation given by the Secretary of State, by the Authority, to be the water undertaker or sewerage undertaker for any area of England and Wales. (2) Without prejudice to the obligation of a company holding an appointment under this Chapter to comply with the conditions of its appointment, the appointment of a company to be the water undertaker or sewerage undertaker for any area shall have the effect, while the appointment remains in force— (a) of requiring the company to perform any duty imposed by or under any enactment on an undertaker of the relevant description (that is to say, a water undertaker or, as the case may be, sewerage undertaker); (b) of authorising the company, for the purposes of, or in connection with, the carrying out of any of the functions of an undertaker of the relevant description, to exercise any power conferred by or under any enactment on an undertaker of that description; (c) of requiring enactments and subordinate legislation authorising or requiring anything to be done in relation to an undertaker of the relevant description to be construed as authorising or requiring that thing to be done in relation to that company; and (d) of requiring other references in any enactment or subordinate legislation to an undertaker of the relevant description, or to the area of that undertaker, to be construed, so far as necessary for the purposes of, or in connection with, the carrying out by that company of the functions of an undertaker of that description, as references to that company or, as the case may be, to that area. (3) The appointment of a company to be a relevant undertaker shall be by service on the company of an instrument in writing containing the appointment and describing the area for which it is made. (4) A single instrument may contain the appointment of a company to be the sewerage undertaker for an area and the appointment of the same company to be the water undertaker for the whole or any part of that area or for an area which includes the whole or any part of that area. (5) A company shall not be appointed to be a water undertaker or a sewerage undertaker unless it is a limited company ... (5A) A company shall not be appointed to be a relevant undertaker if it is a water supply licensee or sewerage licensee. (6) As soon as practicable after making an appointment under this Chapter, the Secretary of State shall send a copy of the appointment to the Authority.

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7 Continuity of appointments, replacement appointments etc.

(1) It shall be the duty of the Secretary of State to secure that such appointments are made under this Chapter as will ensure that for every area of England and Wales there is at all times both— (a) a company holding an appointment under this Chapter as water undertaker; and (b) whether or not the same company in relation to the whole or any part of that area, a company holding an appointment as sewerage undertaker. (2) Subject to the following provisions of this section— (a) the Secretary of State; and (b) with the consent of or in accordance with a general authorisation given by the Secretary of Statethe Authority, shall have power, by notice to a company holding an appointment under this Chapter, to terminate the appointment or to vary the area to which it relates. (3) The appointment of a company to be a water undertaker or sewerage undertaker shall not be terminated or otherwise cease to relate to or to any part of any area except with effect from the coming into force of such appointments and variations replacing that company as a relevant undertaker as secure either- (a) that another company becomes the water undertaker or, as the case may be, sewerage undertaker for that area or part or for an area that includes that area or part; or (b) that two or more companies each become the water undertaker or, as the case may be, sewerage undertaker for one of a number of different areas that together constitute or include that area or part. (4) An appointment or variation replacing a company as a relevant undertaker shall not be made in relation to the whole or any part of the area to which that company’s appointment as water undertaker or, as the case may be, sewerage undertaker relates except where— (a) that company consents to the appointment or variation; (b) the appointment or variation relates only to parts of that area none of the premises in which is served by that company; (bb) the appointment or variation relates only to parts of that area and the conditions mentioned in subsection (5) below are satisfied in relation to each of the premises in those parts which are served by that company; or (c) the appointment or variation is made in such circumstances as may be set out for the purposes of this paragraph in the conditions of that company’s appointment. (5) The conditions are that— (a) the premises are, or are likely to be, supplied with not less than the following quantity of water in any period of twelve months: (i) if the area of the relevant undertaker concerned is wholly or mainly in Wales, 250 megalitres; (ii) in all other cases, 50 megalitres ; and (b) the person who is the customer in relation to the premises consents in writing to the appointment or variation. (6) The Secretary of State may, after consulting the Authority, make regulations amending subsection (5)(a) above by substituting, for the quantity of water for the time being specified there, such smaller quantity as he considers appropriate.

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8 Procedure with respect to appointments and variations.

(1) An application for an appointment or variation replacing a company as a relevant undertaker shall be made in such manner as may be prescribed. (2) Within fourteen days after making an application under this section, the applicant shall— (a) serve notice of the application on— (i) the existing appointee, (ii) if the application relates to the replacement of a water undertaker whose area is wholly or mainly in England, the Chief Inspector of Drinking Water, (iii) if the application relates to the replacement of a water undertaker whose area is wholly or mainly in Wales, the Chief Inspector of Drinking Water for Wales if there is one, or the Chief Inspector of Drinking Water if section 86(1B)(b) applies, (iv) the appropriate agency, and (v) every local authority whose area includes the whole or any part of the area to which the application relates; and (b) publish a copy of the notice in such manner as may be prescribed. (3) Before making an appointment or variation replacing a company as a relevant undertaker, the Secretary of State or the Authority shall give notice— (a) stating that it proposes to make the appointment or variation; (b) stating the reasons why it proposes to make the appointment or variation; and (c) specifying the period (not being less than twenty-eight days from the date of publication of the notice) within which representations or objections with respect to the proposed appointment or variation may be made. (4) A notice under subsection (3) above shall be given— (a) by publishing the notice in such manner as the Secretary of State or, as the case may be, the Authority considers appropriate for bringing it to the attention of persons likely to be affected by the making of the proposed appointment or variation; and (b) by serving a copy of the notice on— (i) the existing appointee, (ii) if the proposed appointment or variation would replace a water undertaker whose area is wholly or mainly in England, the Chief Inspector of Drinking Water, (iii) if the proposed appointment or variation would replace a water undertaker whose area is wholly or mainly in Wales, the Chief Inspector of Drinking Water for Wales if there is one, or the Chief Inspector of Drinking Water if section 86(1B)(b) applies, (iv) the appropriate agency, and (v) every local authority whose area includes the whole or any part of the area to which the proposed appointment or variation relates. (5) As soon as practicable after making an appointment or variation replacing a company as a relevant undertaker, the Secretary of State or the Authority shall— (a) serve a copy of the appointment or variation on the existing appointee; and (b) serve notice of the making of the appointment or variation on— (i) if the appointment or variation replaces a water undertaker whose area is wholly or mainly in England, the Chief Inspector of Drinking Water, (ii) if the appointment or variation replaces a water undertaker whose area is wholly or mainly in Wales, the Chief Inspector of Drinking Water for Wales if there is one, or the Chief Inspector of Drinking Water if section 86(1B)(b) applies, (iii) the appropriate agency, and (iv) every local authority whose area includes the whole or any part of the area to which the appointment or variation relates, and as soon as practicable after exercising any power to vary the area to which an appointment under this Chapter relates, the Secretary of State shall send a copy of the variation to the Authority. (6) In this section “the existing appointee”, in relation to an appointment or variation replacing a company as a relevant undertaker, means the company which is replaced in relation to the whole or any part of the area to which the appointment or variation relates or, where there is more than one such company, each of them. (6A) In this section “the appropriate agency”, in relation to the replacement of a relevant undertaker, means— (a) the Environment Agency, if the undertaker's area is wholly in England; (b) the NRBW, if the undertaker's area is wholly in Wales; (c) both the Environment Agency and the NRBW, if the undertaker's area is partly in England and partly in Wales. (7) The Secretary of State may by regulations impose such additional procedural requirements as he considers appropriate for any case where the conditions mentioned in section 7(5) above are required to be satisfied in relation to an application for an appointment or variation replacing a company as a relevant undertaker.

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9 Duties affecting making of appointments and variations.

(1) Before making an appointment or variation replacing a company as a relevant undertaker, the Secretary of State or the Authority shall consider any representations or objections which have been duly made in pursuance of the notice under section 8(3) above and have not been withdrawn. (2) Before making an appointment or variation replacing a company as a relevant undertaker, the Secretary of State shall consult the Authority. (3) In determining whether to make an appointment or variation by virtue of section 7(4)(b) or (bb) above in relation to any part of an area, the Secretary of State or, as the case may be, the Authority shall have regard, in particular, to any arrangements made or expenditure incurred by the existing appointee for the purpose of enabling premises in that part of that area to be served by that appointee. (4) It shall be the duty of the Secretary of State or, as the case may be, of the Authority— (a) in making an appointment or variation replacing a company as a relevant undertaker; and (b) where it makes such an appointment or variation, in determining what provision is to be made with respect to the fixing by the new appointee of any water or drainage charges, to ensure, so far as may be consistent with its duties under Part I of this Act, that the interests of the members and creditors of the existing appointee are not unfairly prejudiced as respects the terms on which the new appointee could accept transfers of property, rights and liabilities from the existing appointee. (5) In this section— “existing appointee”, in relation to an appointment or variation replacing a company as a relevant undertaker in relation to any area or part of an area, means the company which is replaced by that appointment or variation; “new appointee”, in relation to such an appointment or variation, means the company which by virtue of the appointment or variation becomes a relevant undertaker for the area or part of an area in question; “water or drainage charges” means (a) charges in respect of any services provided in the course of the carrying out of the functions of a water undertaker or sewerage undertaker; or (b) amounts of any other description which such an undertaker is authorised by or under any enactment to require any person to pay.

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10 Transitional provision with respect to replacement appointments.

(1) Schedule 2 to this Act shall have effect for enabling provision to be made with respect to cases in which a company is replaced by another as a relevant undertaker by an appointment or variation under this Chapter. (2) Subsections (3) to (4) below apply where, by such an appointment or variation, one company (“the new undertaker”) is to replace another company as a relevant undertaker, but the appointment or variation has not come into force. (3) The following provisions of this Act shall (except where they are inapplicable to the kind of undertaker in question) apply in relation to the new undertaker as if the appointment or variation had come into force— (a) sections 18 to 24 and Schedule 3; (b) sections 32 to 35; (c) section 155 and Schedule 9; (d) sections 156, 158 to 161 and 163 to 167 and Schedule 11; (e) sections 168 to 171, 173, 174, 178 to 180 and Schedule 12; (f) sections 181 to 183 and Schedule 13; (g) sections 184 to 188 and Schedule 14; (h) sections 189 to 192, 197 to 200, 202, 203, 206, 208, 209, 211, 212 and 217. (3A) To the extent that charging rules issued under section 144ZA relate to charges imposed or security required by a relevant undertaker under section 185, those rules are to apply in relation to the new undertaker as if the appointment or variation had come into force. (4) Such of the conditions imposed on the new undertaker under section 11 below as the Authority may specify in a written notice given by it to the undertaker shall have effect, in relation to the operation of any provision mentioned in subsection (3) above before the appointment or variation comes into force, as if the appointment or variation had come into force. (5) The Secretary of State may by regulations amend subsection (3) above by adding to, removing or modifying references to provisions of this Act.

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11 Power to impose conditions.

(1) An appointment under this Chapter may include— (a) such conditions as appear to the Secretary of State or, as the case may be, the Authority to be requisite or expedient having regard to the duties imposed on him or it by Part I of this Act; (b) conditions for the purposes of section 7(4)(c) above; and (c) conditions requiring the rendering to the Secretary of State of a payment on the making of an appointment, or payments while such an appointment is in force, or both, of such amount or amounts as may be determined by or under the conditions. (2) Conditions may be included by virtue of subsection (1)(a) above in an appointment under this Chapter whether or not they are connected with the supply of water, the provision of sewerage services or the exercise or performance of any power or duty conferred or imposed by or under any enactment on water undertakers or sewerage undertakers. (3) Conditions included in an appointment under this Chapter may contain provision for the conditions to cease to have effect or be modified at such times, in such manner and in such circumstances as may be specified in or determined by or under the conditions. (4) Any provision included by virtue of subsection (3) above in an appointment under this Chapter shall have effect in addition to the provision made by this Chapter with respect to the modification of the conditions of an appointment. (5) For the purposes of this Act where the same instrument contains an appointment of the same company to be both a water undertaker and a sewerage undertaker (whether or not for the same area), all the conditions included in that instrument by virtue of this section shall have effect, irrespective of their subject-matter, as conditions of both appointments. (6) Where an instrument of appointment has been served under subsection (3) of section 6 above on any company, the coming into force of the appointment for the purposes specified in subsection (2) of that section shall not be affected by any contravention of the requirements of this Act with respect to the provision contained by way of conditions of appointment in that instrument. (7) If the Secretary of State considers it appropriate to do so in consequence of any legal proceedings with respect to any such provision as is mentioned in subsection (6) above, he may by order made by statutory instrument direct that such conditions as may be specified in the order are to be treated as included in the appointment in question until there is an opportunity for the provision to which the proceedings relate to be replaced by virtue of any of the other provisions of this Chapter. (8) Any sums received by the Secretary of State in consequence of the provisions of any condition of an appointment under this Chapter shall be paid into the Consolidated Fund.

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12 Determinations under conditions of appointment.

(1) Without prejudice to the generality of paragraph (a) of section 11(1) above, conditions included in an appointment by virtue of that paragraph may— (a) require the appointed company to comply with any direction given by the Authority as to such matters as are specified in the appointment or are of a description so specified; and (b) require the appointed company, except in so far as the Authority consents to the company’s doing or not doing them, not to do or to do such things as are specified in the appointment or are of a description so specified. (2) Without prejudice as aforesaid, such conditions may provide for the reference to and determination by— (a) the Secretary of State or the Authority; or (b) on a reference by the Authority, the CMA, of such questions arising under the appointment and of such other matters, including (in the case of references to the CMA ) disputes as to determinations by the Authority, as are specified in the appointment or are of a description so specified. (3) Where any question or other matter falls to be determined by the CMA in pursuance of a provision contained in an appointment under this Chapter— (a) it shall be the duty of the Authority, on being required to do so by the company holding that appointment, to refer that question or matter to the CMA; and (b) it shall be the duty of the CMA to determine any question or other matter referred by virtue of paragraph (a) above in accordance with— (i) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (ii) the principles which apply, by virtue of Part I of this Act, in relation to determinations under this Chapter by the Authority. (3A) For the purposes of subsection (3) above, where— (a) the question or matter referred to the CMA concerns the review of a price control imposed on the company holding the appointment; and (b) the CMA is to decide to what extent it is reasonable to take into account in its determination costs incurred or borne by the company in connection with the reference, the CMA shall also have regard to the extent to which, in its view, its determination is likely to support the company’s (rather than the Authority's) claims in relation to the question or matter referred to it. (3B) Subsections (4) and (5) of section 14, and sections 14A and 14B, below apply to references to the CMA under this section as they apply to references under section 14. (3C) A report of the CMA on a reference under this section— (a) shall be made to the Authority; and (b) shall include definite conclusions on the questions or other matters comprised in the reference, together with such an account of their reasons for those conclusions as, in the opinion of the CMA , is expedient for facilitating a proper understanding of those questions or other matters and of their conclusions, and subsections (5) and (6) of section 15 below apply to such a report as they apply to a report on a reference under section 14. (3D) The functions of the CMA with respect to a reference under this section are to be carried out on behalf of the CMA by a group constituted for the purpose by the chair of the CMA under Schedule 4 to the Enterprise and Regulatory Reform Act 2013 (including functions relating to the making of modifications following a report on a reference, and functions under sections 109 to 115 of the Enterprise Act 2002, as applied by subsection (3B) read with section 14B). (4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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12A Modification by the Authority

(1) This section and sections 12B to 12I apply in relation to a company appointed under this Chapter whose area is wholly or mainly in England. (2) The Authority may make modifications of the conditions of the company’s appointment under this Chapter. (3) Before making any modifications under this section, the Authority must give notice— (a) stating that it proposes to make modifications, (b) setting out the proposed modifications and their effect, (c) stating the reasons why it proposes to make the modifications, and (d) specifying the time within which representations with respect to the proposed modifications may be made. (4) That time must not be less than 42 days from the date of publication of the notice. (5) A notice under subsection (3) must be given— (a) by publishing the notice in a way the Authority considers appropriate for bringing it to the attention of persons likely to be affected by the modifications, and (b) by sending a copy of it to— (i) each company holding an appointment under this Chapter the conditions of which the Authority proposes to modify, (ii) any other company holding an appointment under this Chapter, any water supply licensee and any sewerage licensee, whose interests the Authority considers are likely to be materially affected by the modifications, (iii) the Secretary of State, (iv) any person whose functions are or include representing those within sub-paragraph (i) or (ii) in respect of interests of theirs that the Authority considers are likely to be materially affected by the modifications, and (v) the Consumer Council for Water. (6) The Authority must consider any representations which are duly made. (7) If, within the time specified under subsection (3)(d), the Secretary of State directs the Authority not to make a modification, the Authority must comply with the direction. (8) Subsections (9) to (11) apply where, having complied with subsections (3) to (6), the Authority decides to proceed with making modifications. (9) The Authority must— (a) publish the decision and the modifications in a way the Authority considers appropriate for bringing them to the attention of persons likely to be affected by the modifications, (b) state the effect of the modifications, (c) state how it has taken account of any representations duly made, and (d) state the reason for any differences between the modifications and those set out in the notice under subsection (3). (10) Each modification has effect from the date specified by the Authority in relation to that modification (subject to the giving of a direction under paragraph 2 of Schedule 2ZA). (11) The date specified may not be less than 56 days from publication of the decision to make the modification (except as provided in section 12B).

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12B Modification of conditions of appointment: early effective date

(1) The date specified by virtue of section 12A(10) in relation to a modification under that section may be less than 56 days from the publication of the decision to make the modification if— (a) the Authority considers it necessary or expedient for the modification to have effect before the 56 days expire, and (b) the consultation condition is satisfied. (2) The consultation condition is that the notice under section 12A relating to the modification— (a) stated the date from which the Authority proposed that the modification should have effect, (b) stated the Authority’s reasons for proposing that the modification should have effect from a date less than 56 days from the decision to modify, and (c) explained why, in the Authority’s view, that would not have a material adverse effect on any person holding an appointment under this Chapter.

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12C Modifications of conditions under section 12A: supplementary

(1) This section applies where under section 12A the Authority modifies the conditions of any appointment under this Chapter. (2) The Authority may make such incidental or consequential modifications of the conditions of any appointments as it considers necessary or expedient. (3) The modification of a condition of an appointment has effect subject to the giving of a direction under paragraph 2 of Schedule 2ZA in relation to the decision to which the modification relates.

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12D Appeal to the CMA

(1) An appeal lies to the CMA against a decision by the Authority to proceed with the modification under section 12A of a condition of an appointment under this Chapter. (2) An appeal may be brought under this section only by— (a) a company holding an appointment under this Chapter the conditions of which the Authority has decided to modify, (b) any other company holding an appointment under this Chapter, any water supply licensee or any sewerage licensee, whose interests are materially affected by the decision, (c) a person whose functions are or include representing those within paragraph (a) or (b) in respect of interests of theirs which are materially affected by the decision, or (d) the Consumer Council for Water. (3) The permission of the CMA is required for the bringing of an appeal under this section. (4) The CMA may refuse permission only on one of the following grounds— (a) in relation to an appeal brought by a company, water supply licensee or sewerage licensee within subsection (2)(b), that the interests of the company or licensee are not materially affected by the decision; (b) in relation to an appeal brought by a person within subsection (2)(c), that the interests of the person represented are not materially affected by the decision; (c) in relation to any appeal, that the appeal is brought for reasons that are trivial or vexatious, or has no reasonable prospect of success.

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12E Procedure on appeal to CMA

(1) Schedule 2ZA makes provision about the procedure for appeals under section 12D. (2) Except where specified otherwise in that Schedule, the functions of the CMA with respect to an appeal under section 12D are to be carried out by a group constituted for that purpose by the chair of the CMA under Schedule 4 to the Enterprise and Regulatory Reform Act 2013.

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12F Determination by CMA of appeal

(1) This section applies to an appeal brought under section 12D. (2) In determining an appeal, the CMA must have regard, to the same extent as is required of the Authority, to— (a) the Authority’s duties under section 2, and (b) the Authority’s strategic priorities and objectives as set out in a statement under section 2A. (3) In determining the appeal the CMA— (a) may have regard to any matter to which the Authority was not able to have regard in relation to the decision which is the subject of the appeal, but (b) must not, in the exercise of that power, have regard to any matter to which the Authority would not have been entitled to have regard in reaching its decision had it had the opportunity of doing so. (4) The CMA may allow the appeal only to the extent that it is satisfied that the decision appealed against was wrong on one or more of the following grounds— (a) that the Authority failed properly to have regard to any matter mentioned in subsection (2), (b) that the Authority failed to give appropriate weight to any matter mentioned in subsection (2), (c) that the decision was based, wholly or partly, on an error of fact, (d) that the modifications fail to achieve, in whole or in part, the effect stated by the Authority by virtue of section 12A(9)(b), (e) that the Authority did not follow the procedure required by sections 12A to 12C, or (f) that the decision was otherwise wrong in law. (5) To the extent that the CMA does not allow the appeal, it must confirm the decision appealed against.

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12G CMA’s powers on allowing an appeal

(1) Where the CMA allows an appeal under section 12D to any extent, it must do one or both of the following— (a) quash the decision (to the extent that the appeal is allowed); (b) remit the matter back to the Authority for reconsideration and determination in accordance with any directions given by the CMA. (2) A direction under subsection (1) must not require the Authority to do anything that it would not have power to do (apart from the direction). (3) The Authority must comply with a direction given to it under that subsection.

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12H Time limits for CMA to determine an appeal

(1) The CMA must determine an appeal within the period of 4 months beginning with the permission date, unless subsection (2) applies. (2) This subsection applies where— (a) the CMA has received representations on the timing of the determination from a party to the appeal, and (b) it is satisfied that there are special reasons why the determination cannot be made within the period specified in subsection (1). (3) Where subsection (2) applies, the CMA must determine an appeal within the period specified by it, not being longer than the period of 5 months beginning with the permission date. (4) Where subsection (2) applies, the CMA must also— (a) inform the parties to the appeal of the time limit for determining the appeal, and (b) publish that time limit in a way it considers appropriate to bring it to the attention of any other persons likely to be affected by the determination. (5) References in this section to the permission date are to the date on which the CMA gave permission to bring the appeal in accordance with section 12D(3). (6) In this section and in section 12I any reference to a party to an appeal is to be read in accordance with Schedule 2ZA.

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12I Determination of appeal by CMA: supplementary

(1) A determination by the CMA on an appeal— (a) must be contained in an order made by the CMA; (b) must set out the reasons for the determination; (c) takes effect at the time specified in the order or determined in accordance with provision made in the order; (d) must be notified by the CMA to the parties to the appeal; (e) must be published by the CMA— (i) as soon as reasonably practicable after the determination is made; (ii) in a way the CMA considers appropriate to bring it to the attention of any person likely to be affected by it (other than a party to the appeal). (2) The CMA may exclude from publication any information it is satisfied is— (a) commercial information, the disclosure of which would, or in the CMA’s opinion might, significantly harm the legitimate business interests of an undertaking to which it relates, or (b) information relating to the private affairs of an individual, the disclosure of which would, or in the CMA’s opinion might, significantly harm the individual’s interests. (3) The Authority must take such steps as it considers requisite for it to comply with an order of the CMA under subsection (1)(a). (4) The steps must be taken— (a) if a time is specified in (or is to be determined in accordance with) the order, within that time; (b) in any other case, within a reasonable time. (5) Section 12C applies where a condition of a licence is modified in accordance with section 12G as it applies where a condition of a licence is modified under section 12A.

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12J Modification by the Secretary of State: special administration orders

(1) This section applies in relation to a company appointed under this Chapter whose area is wholly or mainly in England. (2) The Secretary of State may make modifications of the conditions of the company’s appointment so that they include conditions requiring or enabling the company— (a) to modify the charges it imposes on any persons to whom it provides services in the course of carrying out its functions so as to raise such amounts as may be determined by or under the conditions, and (b) to pay the amounts so raised to the Secretary of State for the purpose of making good any SAO loss. (3) In subsection (2) “SAO loss” means so much of any loss or expense— (a) which is incurred by the Secretary of State (whether before or after the coming into force of this section) in the giving of relevant financial assistance, and (b) which the Secretary of State does not expect (apart from the exercise of the powers under this section) to recover. (4) In subsection (3) “relevant financial assistance” means financial assistance of any description given under section 153 in connection with a special administration order made in respect of— (a) the company whose appointment is modified, or (b) any other company which holds or held an appointment under this Chapter and whose area is or was wholly or mainly in England. (5) Sums received by the Secretary of State by virtue of this section must be paid into the Consolidated Fund. (6) A condition of appointment included under subsection (2)(b) may require amounts to be held on trust pending their payment to the Secretary of State. (7) The reference in subsection (3)(a) to loss or expense incurred in the giving of relevant financial assistance includes loss or expense incurred as a result of, or otherwise in connection with, the giving of the assistance. (8) The power of the Secretary of State to modify under this section the conditions of a company’s appointment includes power to make such incidental or consequential modifications of the conditions of any appointments under this Chapter as the Secretary of State considers necessary or expedient.

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12K Modifications under section 12J: procedural requirements

(1) Before making any modifications under section 12J, the Secretary of State must give notice— (a) stating that the Secretary of State proposes to make the modifications, (b) setting out the proposed modifications and their effect, (c) stating the reasons why the Secretary of State proposes to make the modifications, and (d) specifying the time within which representations with respect to the proposed modifications may be made. (2) That time must not be less than 42 days from the date of publication of the notice. (3) A notice under subsection (1) must be given— (a) by publishing the notice in a way the Secretary of State considers appropriate for bringing it to the attention of persons likely to be affected by the modifications, and (b) by sending a copy of it to— (i) each company holding an appointment under this Chapter the conditions of which the Secretary of State proposes to modify, (ii) any other company holding an appointment under this Chapter, any water supply licensee and any sewerage licensee, whose interests the Secretary of State considers are likely to be materially affected by the modifications, (iii) the Authority, (iv) any person whose functions are or include representing those within sub-paragraph (i) or (ii) in respect of interests of theirs that the Secretary of State considers are likely to be materially affected by the modifications, and (v) the Council. (4) The Secretary of State must consider any representations which are duly made. (5) If after complying with subsections (1) to (4) the Secretary of State decides to proceed with making the modifications, the Secretary of State must— (a) publish the decision and the modifications in a way the Secretary of State considers appropriate for bringing them to the attention of persons likely to be affected by the modifications, (b) state the effect of the modifications, (c) state how the Secretary of State has taken account of any representations duly made, and (d) state the reason for any differences between the modifications and those set out in the notice under subsection (1). (6) Each modification has effect from the date specified by the Secretary of State in relation to that modification. (7) The date specified may not be less than 56 days from publication of the decision to make the modification, unless— (a) the Secretary of State considers it necessary or expedient for the modification to have effect before the 56 days expire, and (b) the consultation condition is satisfied. (8) The consultation condition is that the notice under subsection (1) relating to the modification stated— (a) the date from which the Secretary of State proposed that the modification should have effect, (b) the Secretary of State’s reasons for proposing that the modification should have effect from a date less than 56 days from the decision to modify, and (c) why, in the Secretary of State’s view, that would not have a material adverse effect on any person holding an appointment under this Chapter.

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13 Modification by agreement.

(A1) This section and sections 14 to 16B apply in relation to a company appointed under this Chapter whose area is wholly or mainly in Wales. (1) Subject to the following provisions of this section, the Authority may modify the conditions of a company’s appointment under this Chapter if the company consents to the modifications. (2) Before making modifications under this section, the Authority shall give notice— (a) stating that it proposes to make the modifications and setting out their effect; (b) stating the reasons why it proposes to make the modifications; and (c) specifying the period (not being less than twenty-eight days from the date of publication of the notice) within which representations or objections with respect to the proposed modifications may be made, and shall consider any representations or objections which are duly made and not withdrawn. (3) A notice under subsection (2) above shall be given— (a) by publishing the notice in such manner as the Authority considers appropriate for the purpose of bringing the notice to the attention of persons likely to be affected by the making of the modifications; and (b) by serving a copy of the notice on the company and on the Secretary of State. (4) The Authority shall not under this section make any modifications which the Secretary of State has, within the time specified in the notice under subsection (2) above, directed the Authority not to make. (5) The Secretary of State shall not give a direction under subsection (4) above in relation to any modification unless— (a) the modification is a modification of provision contained in the appointment for the purposes of section 7(4)(c) above; (b) the modification is a modification of a provision of the appointment which relates to the disposal of, or of interests or rights in or over, a company’s protected land and is stated in the appointment to be a provision which cannot be modified; or (c) it appears to the Secretary of State that the modification should be made, if at all, under section 16 below.

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14 Modification references to CMA.

(1) The Authority may make to the CMA a reference which is so framed as to require the CMA to investigate and report on the questions— (a) whether any matters which— (i) relate to the carrying out of any function which is a function of any company by virtue of an appointment of that company under this Chapter; and (ii) are specified in the reference, operate, or may be expected to operate, against the public interest; and (b) if so, whether the effects adverse to the public interest which those matters have or may be expected to have could be remedied or prevented by modifications of the conditions of the company’s appointment. (2) The Authority, at any time, by notice given to the CMA vary a reference under this section by— (a) adding to the matters specified in the reference; or (b) excluding from the reference some or all of the matters so specified; and on receipt of any such notice the CMA shall give effect to the variation. (3) The Authority may specify in a reference under this section, or a variation of such a reference, for the purpose of assisting the CMA in carrying out the investigation on the reference— (a) any effects adverse to the public interest which, in his opinion, the matters specified in the reference or variation have or may be expected to have; and (b) any modifications of the conditions of any appointment mentioned in the reference or variation by which, in his opinion, those effects could be remedied or prevented. (4) As soon as practicable after making a reference under this section or a variation of such a reference, the Authority shall— (a) serve a copy of the reference or variation on the company whose appointment is mentioned in the reference or variation; and (b) publish particulars of the reference or variation in such manner as it considers appropriate for the purpose of bringing the reference or variation to the attention of persons likely to be affected by it. (5) It shall be the duty of the Authority, for the purpose of assisting the CMA in carrying out an investigation on a reference under this section or in carrying out functions under section 16A below, to give to the CMA — (a) any information in his possession which relates to matters falling within the scope of the investigation or the carrying out of those functions, and which is either— (i) requested by the CMA for that purpose; or (ii) information which, in its opinion, it would be appropriate for that purpose to give to the CMA without any such request; and (b) any other assistance which the CMA may require, and which it is within its power to give, in relation to any such matters; and the CMA, for the purpose of carrying out any such investigation or such functions, shall take account of any information given to them for that purpose under this subsection. (6) In determining for the purposes of this section whether any particular matter operates, or may be expected to operate, against the public interest, the CMA shall have regard to the matters as respects which duties are imposed on the Secretary of State and the Authority by Part I of this Act. (6A) The functions of the CMA with respect to a reference under this section are to be carried out on behalf of the CMA by a group constituted for the purpose by the chair of the CMA under Schedule 4 to the Enterprise and Regulatory Reform Act 2013 (including functions relating to the making of modifications following a report on a reference, and functions under sections 109 to 115 of the Enterprise Act 2002, as applied by sections 14B and 16B). (7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (7A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (8A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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14A References under section 14: time limits

(1) Every reference under section 14 above shall specify a period (not longer than six months beginning with the date of the reference) within which a report on the reference is to be made. (2) A report of the CMA on a reference under section 14 above shall not have effect (and no action shall be taken in relation to it under section 16 below) unless the report is made before the end of the period specified in the reference or such further period (if any) as may be allowed by The Authority under subsection (3) below. (3) The Authority may, if it has received representations on the subject from the CMA and is satisfied that there are special reasons why the report cannot be made within the period specified in the reference, extend that period by no more than six months. (4) No more than one extension is possible under subsection (3) above in relation to the same reference. (5) The Authority shall, in the case of an extension made by it under subsection (3) above— (a) publish that extension in such manner as it considers appropriate for the purpose of bringing it to the attention of persons likely to be affected by it; and (b) send a copy of what has been published by him under paragraph (a) above to the company whose appointment is mentioned in the reference.

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14B References under section 14: powers of investigation

(1) The following sections of Part 3 of the Enterprise Act 2002 shall apply, as they had effect immediately before the relevant date and with the modifications mentioned in subsections (1A), (2) and (3) below, for the purposes of references under section 14 above as they applied immediately before that date for the purposes of references under that Part— (a) section 109 (attendance of witnesses and production of documents etc.); (b) section 110 (enforcement of powers under section 109: general); (c) section 111 (penalties); (d) section 112 (penalties: main procedural requirements); (e) section 113 (payments and interest by instalments); (f) section 114 (appeals in relation to penalties); (g) section 115 (recovery of penalties); and (h) section 116 (statement of policy). (1A) Section 109 shall, in its application by virtue of subsection (1) above, have effect as if— (a) for subsection (A1), there were substituted— (A1) For the purposes of this section, a permitted purpose is assisting the CMA in carrying out any functions exercisable by it in connection with a reference under section 14 of the Water Industry Act 1991. , and (b) subsection (8A) were omitted. (2) Section 110 shall, in its application by virtue of subsection (1) above, have effect as if— (a) subsection (2) were omitted; ... (aa) after subsection (3), there were inserted— (3A) No penalty shall be imposed by virtue of subsection (1) or (3) if more than 4 weeks have passed since the publication of the report of the CMA on the reference concerned; but this subsection shall not apply in relation to any variation or substitution of the penalty which is permitted by virtue of this Part. ; and (b) in subsection (9) the words from “or section” to “section 65(3))” were omitted. (3) Section 111(5)(b) shall, in its application by virtue of subsection (1) above, have effect as if for sub-paragraph (ii) there were substituted— (ii) if earlier, the day on which the report of the CMA on the reference concerned is made or, if no such report is made within the period permitted for that purpose, the latest day on which the report may be made within the permitted period. . (4) Provisions of Part 3 of the Enterprise Act 2002 which , immediately before the relevant date, had effect for the purposes of sections 109 to 116 of that Act (including, in particular, provisions relating to offences and the making of orders) shall, for the purposes of the application of those sections by virtue of subsection (1) above, have effect in relation to those sections as applied by virtue of that subsection as those provisions had effect immediately before that date. (5) Accordingly, corresponding provisions of this Act shall not have effect in relation to those sections as applied by virtue of that subsection. (6) In this section “the relevant date” means the date on which section 143 of the Digital Markets, Competition and Consumers Act 2024 came into force.

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15 Reports on modification references.

(1) In making a report on a reference under section 14 above, the CMA — (a) shall include in the report definite conclusions on the questions comprised in the reference together with such an account of their reasons for those conclusions as, in their opinion, is expedient for facilitating a proper understanding of those questions and of their conclusions; (b) where they conclude that any of the matters specified in the reference operate, or may be expected to operate, against the public interest, shall specify in the report the effects adverse to the public interest which those matters have or may be expected to have; and (c) where they conclude that any adverse effects so specified could be remedied or prevented by modifications of the conditions of a company’s appointment under this Chapter, shall specify in the report modifications by which those effects could be remedied or prevented. (1A) For the purposes of section 16 below, a conclusion contained in a report of the CMA is to be disregarded if the conclusion is not that of at least two-thirds of the members of the group constituted by the chair of the CMA for the purpose of carrying out the functions of the CMA with respect to the reference. (1B) If a member of a group so constituted disagrees with any conclusions contained in a report made on a reference under section 14 above as the conclusions of the CMA, the report shall, if the member so wishes, include a statement of his disagreement and of his reasons for disagreeing. (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (3) For the purposes of the law relating to defamation, absolute privilege attaches to any report made by the CMA on a reference under section 14 above. (3A) In making any report on a reference under section 14 above the CMA must have regard to the following considerations before disclosing any information. (3B) The first consideration is the need to exclude from disclosure (so far as practicable) any information whose disclosure the CMA thinks is contrary to the public interest. (3C) The second consideration is the need to exclude from disclosure (so far as practicable)— (a) commercial information whose disclosure the CMA thinks might significantly harm the legitimate business interests of the undertaking to which it relates, or (b) information relating to the private affairs of an individual whose disclosure the CMA thinks might significantly harm the individual’s interests. (3D) The third consideration is the extent to which the disclosure of the information mentioned in subsection (3C)(a) or (b) above is necessary for the purposes of the report. (4) A report of the CMA on a reference under section 14 above shall be made to the Authority. (5) Subject to subsection (6) below, the Authority— (a) shall, on receiving such a report, send a copy of it to the company to whose appointment under this Chapter the report relates and to the Secretary of State; and (b) shall, not less than fourteen days after that copy is received by the Secretary of State, publish another copy of that report in such manner as it considers appropriate for bringing the report to the attention of persons likely to be affected by it. (6) If it appears to the Secretary of State that the publication of any matter in such a report would be against the public interest or the commercial interests of any person, he may, before the end of the period of fourteen days mentioned in paragraph (b) of subsection (5) above, direct the Authority to exclude that matter from every copy of the report to be published by virtue of that paragraph; and the Director shall comply with any such direction.

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16 Modification following report.

(1) Where a report of the CMA on a reference under section 14 above— (a) includes conclusions to the effect that any of the matters specified in the reference operate, or may be expected to operate, against the public interest; (b) specifies effects adverse to the public interest which those matters have or may be expected to have; (c) includes conclusions to the effect that those effects could be remedied or prevented by modifications of the conditions of a company’s appointment under this Chapter; and (d) specifies modifications by which those effects could be remedied or prevented, the Authority shall, subject to the following provisions of this section, make such modifications of the conditions of that appointment as appear to it requisite for the purpose of remedying or preventing the adverse effects specified in the report. (2) Before making modifications under this section, the Authority shall have regard to the modifications specified in the report. (3) Before making modifications under this section, the Authority shall give notice— (a) stating that he proposes to make the modifications and setting out their effect; (b) stating the reasons why he proposes to make the modifications; and (c) specifying the period (not being less than twenty-eight days from the date of publication of the notice) within which representations or objections with respect to the proposed modifications may be made, and shall consider any representations or objections which are duly made and not withdrawn. (4) A notice under subsection (3) above shall be given— (a) by publishing the notice in such manner as the Authority considers appropriate for the purpose of bringing the matters to which the notice relates to the attention of persons likely to be affected by the making of the modifications; and (b) by serving a copy of the notice on the company whose appointment it is proposed to modify. (4A) After considering any representations or objections made in response to proposals set out in a notice under subsection (3) above, the Authority shall give notice to the CMA— (a) setting out the modifications it proposes to make to remedy or prevent the adverse effects specified in the report; and (b) stating the reasons for making the modifications. (4B) The Authority shall include with the notice under subsection (4A) above a copy of any representations or objections received in relation to the notice under subsection (3) above. (4C) If the period of four weeks from the date on which the notice under subsection (4A) above is given elapses without a direction under section 16A(1)(a) below having been given to it, the Authority shall— (a) make the modifications set out in the notice; or (b) if a direction under section 16A(1)(b) below has been given, make the modifications which are not specified in the direction. (5) The Authority shall not under this section make any modification of any provisions of a company’s appointment under this Chapter which— (a) are contained in that appointment for the purposes of section 7(4)(c) above; or (b) being provisions relating to the disposal of, or of interests or rights in or over, a company’s protected land, are stated in the appointment to be provisions which cannot be modified.

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16A CMA's power of veto following report

(1) The CMA may, within the period of four weeks after the date on which it is given a notice under section 16(4A) above, direct the Authority— (a) not to make the modifications set out in that notice; or (b) not to make such of the modifications as may be specified in the direction; and the Authority shall comply with any such direction. (2) The Secretary of State may, within the period of four weeks after the date on which the CMA is given a notice under section 16(4A) above and on the application of the CMA, direct that the period for giving a direction under subsection (1) above (and, accordingly, the period mentioned in section 16(4C) above) shall be extended by fourteen days. (3) The power to give a direction under subsection (1) above may only be exercised in respect of such of the modifications set out in the notice under section 16(4A)(a) above as appear to the CMA not to be the modifications which are requisite for the purpose of remedying or preventing all or any of the adverse effects specified in the report as effects which could be remedied or prevented by modifications. (4) If the CMA gives a direction under subsection (1) above, it— (a) shall give notice setting out the modifications proposed by the Authority, the terms of the direction and the reasons for giving it; and (b) shall itself make such modifications as appear to it to be requisite for the purpose of remedying or preventing— (i) if the direction was given under subsection (1)(a) above, the adverse effects specified in the report as effects which could be remedied or prevented by modifications; (ii) if the direction was given under subsection (1)(b) above, such of those adverse effects as are not remedied or prevented by the modifications made by the Authority under section 16(4C)(b) above. (5) In exercising its power under subsection (4)(b) above, the CMA shall have regard to the matters to which the Authority is required to have regard when determining the conditions of a company’s appointment. (6) Before making modifications under subsection (4)(b) above the CMA shall give notice— (a) stating that it proposes to make the modifications and setting them out; (b) stating the reason why it proposes to make them; (c) specifying the period (not being less than twenty-eight days from the date of publication of the notice) within which representations or objections with respect to the proposed modifications may be made, and shall consider any representations or objections which are duly made and not withdrawn. (7) A notice under subsection (4)(a) or (6) above shall be given— (a) by publishing the notice in such manner as the CMA considers appropriate for the purpose of bringing it to the attention of persons likely to be affected by the making of the modifications; and (b) by serving a copy on the Authority and the company whose conditions of appointment it is proposed should be modified. (8) The CMA may not make any modification under this section which the Authority could not make under section 16 above. (9) After making modifications under this section the CMA shall publish a notice stating that the modifications have been made and setting them out, with the reasons for making them. (10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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16B CMA's power of veto following report: supplementary

(1) For the purposes of the law relating to defamation, absolute privilege attaches to any notice under subsection (4)(a), (6) or (9) of section 16A above. (2) In giving any notice under subsection (4)(a) or (6) of section 16A above, or publishing any notice under subsection (9) of that section, the CMA must have regard to the following considerations before disclosing any information. (3) The first consideration is the need to exclude from disclosure (so far as practicable) any information whose disclosure the CMA thinks is contrary to the public interest. (4) The second consideration is the need to exclude from disclosure (so far as practicable)— (a) commercial information whose disclosure the CMA thinks might significantly harm the legitimate business interests of the undertaking to which it relates; or (b) information relating to the private affairs of an individual whose disclosure the CMA thinks might significantly harm the individual’s interests. (5) The third consideration is the extent to which the disclosure of the information mentioned in subsection (4)(a) or (b) above is necessary for the purposes of the notice. (6) The following sections of Part 3 of the Enterprise Act 2002 shall apply, as they had effect immediately before the relevant date and with the modifications mentioned in subsections (6A), (7) and (8) below, for the purposes of any investigation by the CMA for the purposes of the exercise of its functions under section 16A above, as they applied immediately before that date for the purposes of any investigations on references under that Part— (a) section 109 (attendance of witnesses and production of documents etc); (b) section 110 (enforcement of powers under section 109: general); (c) section 111 (penalties); (d) section 112 (penalties: main procedural requirements); (e) section 113 (payments and interest by instalments); (f) section 114 (appeals in relation to penalties); (g) section 115 (recovery of penalties); and (h) section 116 (statement of policy). (6A) Section 109 shall, in its application by virtue of subsection (6) above, have effect as if— (a) for subsection (A1), there were substituted— (A1) For the purposes of this section, a permitted purpose is assisting the CMA in carrying out any functions exercisable by it in connection with an investigation for the purposes of the exercise of its functions under section 16A of the Water Industry Act 1991. , and (b) subsection (8A) were omitted. (7) Section 110 shall, in its application by virtue of subsection (6) above, have effect as if— (a) subsection (2) were omitted; (b) after subsection (3), there were inserted— (3A) No penalty shall be imposed by virtue of subsection (1) or (3) if more than 4 weeks have passed since the publication by the CMA of a notice under section 16A(9) of the Water Industry Act 1991 in connection with the reference concerned or, if no direction has been given by the CMA under section 16A(1) of that Act in connection with the reference concerned and within the period permitted for that purpose, the latest day on which it was possible to give such a direction within the permitted period; but this subsection shall not apply in relation to any variation or substitution of the penalty which is permitted by virtue of this Part. ; and (c) in subsection (9) the words from “or section” to “section 65(3))” were omitted. (8) Section 111(5)(b) shall, in its application by virtue of subsection (6) above, have effect as if for sub-paragraph (ii) there were substituted— (ii) if earlier, the day on which a notice is published by the CMA under section 16A(9) of the Water Industry Act 1991 in connection with the reference concerned or, if no direction is given by the CMA under section 16A(1) of that Act in connection with the reference concerned and within the period permitted for that purpose, the latest day on which such a direction may be given within the permitted period. (9) Provisions of Part 3 of the Enterprise Act 2002 which , immediately before the relevant date, had effect for the purposes of sections 109 to 116 of that Act (including, in particular, provisions relating to offences and the making of orders) shall, for the purposes of the application of those sections by virtue of subsection (6) above, have effect in relation to those sections as applied by virtue of that subsection as those provisions had effect immediately before that date. (10) Accordingly, corresponding provisions of this Act shall not have effect in relation to those sections as applied by virtue of that subsection. (11) In this section “the relevant date” means the date on which section 143 of the Digital Markets, Competition and Consumers Act 2024 came into force.

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16C Modification by the Welsh Ministers: special administration orders

(1) This section applies in relation to a company appointed under this Chapter whose area is wholly or mainly in Wales. (2) The Welsh Ministers may make modifications of the conditions of the company’s appointment so that they include conditions requiring or enabling the company— (a) to modify the charges it imposes on any persons to whom it provides services in the course of carrying out its functions so as to raise such amounts as may be determined by or under the conditions, and (b) to pay the amounts so raised to the Welsh Ministers for the purpose of making good any SAO loss. (3) In subsection (2) “SAO loss” means so much of any loss or expense— (a) which is incurred by the Welsh Ministers (whether before or after the coming into force of this section) in the giving of relevant financial assistance, and (b) which the Welsh Ministers do not expect (apart from the exercise of the powers under this section) to recover. (4) In subsection (3) “relevant financial assistance” means financial assistance of any description given under section 153 in connection with a special administration order made in respect of— (a) the company whose appointment is modified, or (b) any other company which holds or held an appointment under this Chapter and whose area is or was wholly or mainly in Wales. (5) A condition of appointment included under subsection (2)(b) may require amounts to be held on trust pending their payment to the Welsh Ministers. (6) The reference in subsection (3)(a) to loss or expense incurred in the giving of relevant financial assistance includes loss or expense incurred as a result of, or otherwise in connection with, the giving of the assistance. (7) The power of the Welsh Ministers to modify under this section the conditions of a company’s appointment includes power to make such incidental or consequential modifications of the conditions of any appointments under this Chapter as the Welsh Ministers consider necessary or expedient.

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16D Modifications under section 16C: procedural requirements

(1) Before making any modifications under section 16C, the Welsh Ministers must give notice— (a) stating that they propose to make the modifications, (b) setting out the proposed modifications and their effect, (c) stating the reasons why they propose to make the modifications, and (d) specifying the time within which representations with respect to the proposed modifications may be made. (2) That time must not be less than 42 days from the date of publication of the notice. (3) A notice under subsection (1) must be given— (a) by publishing the notice in a way the Welsh Ministers consider appropriate for bringing it to the attention of persons likely to be affected by the modifications, and (b) by sending a copy of it to— (i) each company holding an appointment under this Chapter the conditions of which the Welsh Ministers propose to modify, (ii) any other company holding an appointment under this Chapter, any water supply licensee and any sewerage licensee, whose interests the Welsh Ministers consider are likely to be materially affected by the modifications, (iii) the Authority, (iv) any person whose functions are or include representing those within sub-paragraph (i) or (ii) in respect of interests of theirs that the Welsh Ministers consider are likely to be materially affected by the modifications, and (v) the Council. (4) The Welsh Ministers must consider any representations which are duly made. (5) If after complying with subsections (1) to (4) the Welsh Ministers decide to proceed with making the modifications, the Welsh Ministers must— (a) publish the decision and the modifications in a way they consider appropriate for bringing them to the attention of persons likely to be affected by the modifications, (b) state the effect of the modifications, (c) state how the Welsh Ministers have taken account of any representations duly made, and (d) state the reason for any differences between the modifications and those set out in the notice under subsection (1). (6) Each modification has effect from the date specified by the Welsh Ministers in relation to that modification. (7) The date specified may not be less than 56 days from publication of the decision to make the modification, unless— (a) the Welsh Ministers consider it necessary or expedient for the modification to have effect before the 56 days expire, and (b) the consultation condition is satisfied. (8) The consultation condition is that the notice under subsection (1) relating to the modification stated— (a) the date from which the Welsh Ministers proposed that the modification should have effect, (b) the Welsh Ministers’ reasons for proposing that the modification should have effect from a date less than 56 days from the decision to modify, and (c) why, in the Welsh Ministers’ view, that would not have a material adverse effect on any person holding an appointment under this Chapter.

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17 Modification by order under other enactments.

(1) Where the CMA or (as the case may be) the Secretary of State (in this section “the relevant authority”) makes a relevant order, the order may, subject to subsection (3), also provide for the modification of the conditions of a company’s appointment under this Chapter to such extent as may appear to the relevant authority to be requisite or expedient for the purpose of giving effect to, or taking account of, any provision made by the order. (2) In subsection (1) above “relevant order” means— (a) an order under section 75, 83 or 84 of, or paragraph 5, 10 or 11 of Schedule 7 to, the 2002 Act where— (i) one or more than one of the enterprises which have, or may have, ceased to be distinct enterprises was carried on by a relevant undertaker; or (ii) one or more than one of the enterprises which will or may cease to be distinct enterprises is carried on by a relevant undertaker; or (b) an order under section 160 or 161 of the 2002 Act where the feature, or combination of features, of the market or markets in the United Kingdom for goods or services which prevents, restricts or distorts competition is— (i) the structure or an aspect of the structure of a market for the supply of goods or services by a relevant undertaker; or (ii) the conduct of a relevant undertaker or of customers of a relevant undertaker. (3) No modification shall be made by virtue of this section of any provisions of a company’s appointment under this Chapter which— (a) are contained in that appointment for the purposes of section 7(4)(c) above; or (b) being provisions relating to the disposal of, or of interests or rights in or over, a company’s protected land, are stated in the appointment to be provisions which cannot be modified. (4) Expressions used in subsection (2) above and in Part 3 or (as the case may be) Part 4 of the 2002 Act have the same meanings in that subsection as in that Part.

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17A Water supply licences

(1) The Authority may grant to a person a licence in respect of the use of the supply system of a water undertaker (a “water supply licence”). (2) A water supply licence may give the holder of the licence one or more of the following authorisations and combination of authorisations— (a) a retail authorisation; (b) a wholesale authorisation; (c) a restricted retail authorisation; (d) a restricted retail authorisation and a supplementary authorisation. (3) Schedule 2A makes provision as to the authorisations (including their operation in England and Wales). (4) In the case of each of the authorisations, an authorisation to do a thing is an authorisation to do it in accordance with Chapter 2A of Part 3. (5) The Authority may exercise the power to grant a water supply licence only in accordance with a general authorisation given by the Secretary of State. (6) Before giving a general authorisation as regards the Authority, the Secretary of State must consult the Welsh Ministers. (7) References in this Act to a water supply licensee are references to a person that is the holder for the time being of a water supply licence.

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17AA Water supply licences: restrictions on grants

(1) Before the Authority grants a water supply licence giving a wholesale authorisation, it must consult— (a) the Secretary of State; (b) the Chief Inspector of Drinking Water; (c) the Environment Agency; (d) the NRBW. (2) Before the Authority grants a water supply licence giving a supplementary authorisation, it must consult— (a) the Secretary of State; (b) the Chief Inspector of Drinking Water; (c) the Environment Agency; (d) the Welsh Ministers; (e) the Chief Inspector of Drinking Water for Wales if there is one; (f) the NRBW. (3) A water supply licence may not be granted to a water undertaker. (4) A water supply licence may not be granted to a person unless that person is a limited company. (5) The restriction in subsection (4) does not apply if the water supply licence gives only— (a) a retail authorisation, (b) a restricted retail authorisation, or (c) a retail authorisation and a restricted retail authorisation.

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