Law

Water Industry Act 1991

United Kingdom · statute

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In force since 2026-10-31, as the publisher states.

Copy read on 2026-11-08. The page it was read from

Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.

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Contents: 537 provisions
  1. Title and introductory text
  2. 1 The Director General of Water Services.
  3. 1A Water Services Regulation Authority
  4. 2 General duties with respect to water industry.
  5. 2A Strategic priorities and objectives: England
  6. 2B Strategic priorities and objectives: Wales
  7. 3 General environmental and recreational duties.
  8. 4 Environmental duties with respect to sites of special interest.
  9. 5 Codes of practice with respect to environmental and recreational duties.
  10. 6 Appointment of relevant undertakers.
  11. 7 Continuity of appointments, replacement appointments etc.
  12. 8 Procedure with respect to appointments and variations.
  13. 9 Duties affecting making of appointments and variations.
  14. 10 Transitional provision with respect to replacement appointments.
  15. 11 Power to impose conditions.
  16. 12 Determinations under conditions of appointment.
  17. 12A Modification by the Authority
  18. 12B Modification of conditions of appointment: early effective date
  19. 12C Modifications of conditions under section 12A: supplementary
  20. 12D Appeal to the CMA
  21. 12E Procedure on appeal to CMA
  22. 12F Determination by CMA of appeal
  23. 12G CMA’s powers on allowing an appeal
  24. 12H Time limits for CMA to determine an appeal
  25. 12I Determination of appeal by CMA: supplementary
  26. 12J Modification by the Secretary of State: special administration orders
  27. 12K Modifications under section 12J: procedural requirements
  28. 13 Modification by agreement.
  29. 14 Modification references to CMA.
  30. 14A References under section 14: time limits
  31. 14B References under section 14: powers of investigation
  32. 15 Reports on modification references.
  33. 16 Modification following report.
  34. 16A CMA's power of veto following report
  35. 16B CMA's power of veto following report: supplementary
  36. 16C Modification by the Welsh Ministers: special administration orders
  37. 16D Modifications under section 16C: procedural requirements
  38. 17 Modification by order under other enactments.
  39. 17A Water supply licences
  40. 17AA Water supply licences: restrictions on grants
  41. 17B Meaning of supply system
  42. 17BA Sewerage licences
  43. 17BB Sewerage licences: restrictions on grants
  44. 17C Meaning of household premises
  45. 17D The threshold requirement
  46. 17DA Guidance
  47. 17E Determinations by the Authority
  48. 17F Procedure for granting water supply and sewerage licences
  49. 17FA Applications forwarded by the Water Industry Commission for Scotland
  50. 17FB Applications forwarded to the Water Industry Commission for Scotland
  51. 17G Licence conditions
  52. 17H Standard conditions of water supply licences
  53. 17HA Standard conditions of sewerage licences
  54. 17I Modification of licences by agreement
  55. 17J Modification of standard conditions
  56. 17K Modification references to competition authority
  57. 17L References under section 17K: time limits
  58. 17M References under section 17K: powers of investigation
  59. 17N Reports on modification references
  60. 17O Modification of licences following report
  61. 17P Power of veto following report
  62. 17Q Section 17P: supplementary
  63. 17R Modification by order under other enactments
  64. 18 Orders for securing compliance with certain provisions.
  65. 19 Exceptions to duty to enforce.
  66. 20 Procedure for enforcement orders.
  67. 21 Validity of enforcement orders.
  68. 22 Effect of enforcement order.
  69. 22A Penalties
  70. 22B Statement of policy with respect to penalties
  71. 22C Time limits on the imposition of financial penalties
  72. 22D Interest and payment of instalments
  73. 22E Appeals
  74. 22F Recovery of penalties
  75. 23 Meaning and effect of special administration order.
  76. 24 Special administration orders made on special petitions.
  77. 25 Power to make special administration order on winding-up petition.
  78. 26 Restrictions on voluntary winding up and insolvency proceedings.
  79. 27 General duty of Authority to keep matters under review.
  80. 27ZA Power to require information for purpose of monitoring
  81. 27A Establishment of the Council and committees
  82. 27B Co-operation between Council and other authorities
  83. 27C The interests of consumers
  84. 27D Acquisition and review of information
  85. 27E Provision of advice and information to public authorities
  86. 27F Provision of information to consumers
  87. 27G Power to publish information and advice about consumer matters
  88. 27H Provision of information to the Council
  89. 27I Publication of notice of reasons
  90. 27J Provision of information by the Council
  91. 27K Sections 27H to 27J: supplementary
  92. 28 Customer service committees.
  93. 29 Consumer complaints
  94. 29A Power of Council to investigate other matters
  95. 30 Duties of Director with respect to complaints
  96. 30ZA Duty to consult Council
  97. 30ZB Copies of notices
  98. 30A Determination of disputes by the Authority.
  99. 31 Functions of Authority with respect to competition.
  100. 32 Duty to refer merger of water or sewerage undertakings.
  101. 33 Exclusion of small mergers from duty to make reference.
  102. 33A Exceptions to duty to make reference
  103. 33B Opinion of the Authority
  104. 33C Statement of methods
  105. 33D Undertakings in lieu of a merger reference
  106. 34 Application of provisions of Enterprise Act 2002
  107. 35 Construction of merger provisions.
  108. 35A Remuneration and standards of performance
  109. 35B Rules about remuneration and governance
  110. 35C Rules under section 35B: procedure
  111. 35D Rules under section 35B: minor or urgent variations
  112. 35E Authority to secure publication of financial overview
  113. 36 Interpretation of Part II.
  114. 36A Regulations
  115. 36B Tendering
  116. 36C Criteria for tendering
  117. 36D Designation as an infrastructure provider
  118. 36E Ministerial responsibility
  119. 36F Cross-border infrastructure projects
  120. 36G Regulations: procedure
  121. 37 General duty to maintain water supply system etc.
  122. 37A Water resources management plans: preparation and review
  123. 37AA Water resources management plans for England: resilience
  124. 37B Water resources management plans: publication and representations
  125. 37C Water resources management plans: provision of information
  126. 37D Water resources management plans: supplementary
  127. 38 Standards of performance in connection with water supply.
  128. 38ZA Standards of performance in connection with the supply of water: water supply licensees
  129. 38A Information with respect to levels of performance.
  130. 38B Publication of statistical information about complaints
  131. 39 Procedure for regulations under section 38.
  132. 39ZA Procedure for regulations under section 38ZA
  133. 39A Information to be given to customers about overall performance.
  134. 39B Drought plans: preparation and review
  135. 39C Drought plans: provision of information
  136. 39D Drought plans: supplementary
  137. 40 Bulk supplies.
  138. 40A Variation and termination of bulk supply agreements.
  139. 40B Codes in respect of bulk supply agreements
  140. 40C Codes under section 40B: procedure
  141. 40D Codes under section 40B: minor or urgent revisions
  142. 40E Rules about charges for the supply of water in bulk
  143. 40F Rules under section 40E: provision about the reduction of charges
  144. 40G Rules under section 40E: procedure
  145. 40H Rules under section 40E: minor or urgent revisions
  146. 40I Rules under section 40E: guidance
  147. 40J Duty to provide information about bulk supplies
  148. 41 Duty to comply with water main requisition.
  149. 42 Financial conditions of compliance.
  150. 43 Calculation of “relevant deficit” for the purposes of section 42.
  151. 43A Calculation of “discounted aggregate deficit” for the purposes of section 42
  152. 44 Determination of completion date and route for requisitioned main.
  153. 45 Duty to make connections with main.
  154. 46 Duty to carry out ancillary works for the purpose of making domestic connection.
  155. 47 Conditions of connection with water main.
  156. 48 Interest on sums deposited in pursuance of the deposit condition.
  157. 49 Supplemental provisions with respect to the metering conditions.
  158. 50 Restriction on imposition of condition requiring separate service pipes.
  159. 51 Time for performance of connection etc. duties.
  160. 51A Agreements to adopt water main or service pipe at future date
  161. 51B Adoption at a future date: orders by Authority
  162. 51C Variation and termination of section 51A agreements
  163. 51CA Codes in respect of section 51A agreements
  164. 51CB Codes under section 51CA: procedure
  165. 51CC Codes under section 51CA: minor or urgent revisions
  166. 51CD Rules about charges in connection with a section 51A agreement
  167. 51CE Rules under section 51CD: procedure
  168. 51CF Rules under section 51CD: minor or urgent revisions
  169. 51CG Rules under section 51CD: guidance
  170. 51D Prohibition on connection without adoption
  171. 51E Sections 51A to 51D: supplementary
  172. 52 The domestic supply duty.
  173. 53 Conditions of compliance with domestic supply duty.
  174. 54 Enforcement of domestic supply duty.
  175. 55 Supplies for non-domestic purposes.
  176. 56 Determinations on requests for non-domestic supplies.
  177. 57 Duty to provide a supply of water etc. for fire-fighting.
  178. 58 Specially requested fire-hydrants.
  179. 59 Supplies for other public purposes.
  180. 60 Disconnections for the carrying out of necessary works.
  181. 61 Disconnections for non-payment of charges.
  182. 62 Disconnections at request of customer.
  183. 63 General duties of undertakers with respect to disconnections.
  184. 63AA Supply by water supply licensee: domestic supply
  185. 63AB Supply by water supply licensee: non-domestic supply
  186. 63AC Interim duty: domestic and non-domestic supply
  187. 63AD Interim duty: supplementary
  188. 63AE Interim licensees: schemes for terms and conditions
  189. 63AF Interim duty: code
  190. 63A Prohibition of use of limiting devices.
  191. 64 Supply by means of separate service pipes.
  192. 65 Duties of undertakers as respects constancy and pressure.
  193. 66 Requirements by undertaker for maintaining pressure.
  194. 66A Wholesale water supply by primary water undertaker
  195. 66AA Water supply from water undertaker
  196. 66B Introduction of water into water undertaker's supply system
  197. 66C Introduction of water provided by secondary water undertaker
  198. 66CA Determinations by Authority
  199. 66D Agreements as to duties under sections 66A to 66C
  200. 66DA Codes in respect of section 66D agreements
  201. 66DB Codes under section 66DA: procedure
  202. 66DC Codes under section 66DA: minor or urgent revisions
  203. 66E Rules about charges
  204. 66EA Rules about charges: provision about the reduction of charges
  205. 66EB Rules under section 66E: procedure
  206. 66EC Rules under section 66E: minor or urgent revisions
  207. 66ED Rules under section 66E: guidance
  208. 66F Section 66D: supplementary
  209. 66G Designation of strategic supply
  210. 66H Designation of collective strategic supply
  211. 66I Prohibition on unauthorised use of supply system
  212. 66J Prohibition on unauthorised introduction of water
  213. 66K Sections 66I and 66J: exemptions
  214. 66L Section 66K: supplementary
  215. 67 Standards of wholesomeness.
  216. 68 Duties of water undertakers and water supply licensees with respect to water quality.
  217. 69 Regulations for preserving water quality.
  218. 70 Offence of supplying water unfit for human consumption.
  219. 71 Waste from water sources.
  220. 72 Contamination of water sources.
  221. 73 Offences of contaminating, wasting and misusing water etc.
  222. 74 Regulations for preventing contamination, waste etc. and with respect to water fittings.
  223. 75 Power to prevent damage and to take steps to prevent contamination, waste etc.
  224. 76 Temporary bans on use
  225. 76A Temporary bans: supplemental
  226. 76B Temporary bans: procedure
  227. 76C Orders under sections 76 and 76A
  228. 77 General functions of local authorities in relation to water quality.
  229. 78 Local authority functions in relation to undertakers’ supplies.
  230. 79 Local authority functions where piped supplies insufficient or unwholesome.
  231. 80 Remedial powers of local authorities in relation to private supplies.
  232. 81 Confirmation of private supply notices.
  233. 82 Enforcement and variation of private supply notice.
  234. 83 Application of certain powers to local authorities in relation to private supplies.
  235. 84 Local authority rights of entry etc.
  236. 85 Local authority power to obtain information for the purposes of functions under Chapter III.
  237. 86 Appointment and functions of inspectors
  238. 86ZA Charging of fees
  239. 86A Procedure for dealing with complaints.
  240. 87 Fluoridation of water supplies
  241. 87A Target concentration of fluoride
  242. 87B Fluoridation arrangements: determination of terms
  243. 87C Fluoridation arrangements: compliance
  244. 88 Power to vary permitted fluoridation agents.
  245. 88A Power to vary target concentration of fluoride
  246. 88B Requirement for fluoridation proposal: England
  247. 88C Initial consultation etc. on fluoridation proposal
  248. 88D Additional requirements where other local authorities affected
  249. 88E Decision on fluoridation proposal
  250. 88F Decision-making procedure: exercise of functions by committee
  251. 88G Secretary of State's duty in relation to fluoridation proposal
  252. 88H Payments by local authorities towards fluoridation costs
  253. 88I Variation or termination of arrangements under section 87(1)
  254. 88J Initial consultation etc. on variation or termination proposal
  255. 88K Additional requirements where other local authorities affected
  256. 88L Decision on variation or termination proposal
  257. 88M Decision-making procedure: exercise of functions by committee
  258. 88N Secretary of State's duty in relation to requests for variation or termination
  259. 88O Power to make regulations as to maintenance of section 87 arrangements
  260. 89 Consultation ...
  261. 90 Indemnities in respect of fluoridation.
  262. 90A Review of fluoridation
  263. 90B Old English fluoridation arrangements: transitional provision
  264. 91 Old Welsh fluoridation arrangements: transitional provision
  265. 92 Power to give effect to international obligations etc.
  266. 93 Interpretation of Part III.
  267. 93A Duty to promote the efficient use of water.
  268. 93B Power of Authority to impose requirements on water undertakers.
  269. 93C Publicity of requirements imposed under section 93B.
  270. 93D Information as to compliance with requirements under section 93B.
  271. 94 General duty to provide sewerage system.
  272. 94A Drainage and sewerage management plans: preparation and review
  273. 94B Drainage and sewerage management plans: power to amend period
  274. 94C Drainage and sewerage management plans: regulations about procedure
  275. 94D Regulations under section 94C: supplementary
  276. 94E Drainage and sewerage management plans: directions
  277. 95 Standards of performance in connection with provision of sewerage services.
  278. 95ZA Standards of performance in connection with provision of sewerage services: sewerage licensees
  279. 95A Information with respect to levels of performance.
  280. 95B Publication of statistical information about complaints
  281. 96 Procedure for regulations under section 95.
  282. 96ZA Procedure for regulations under section 95ZA
  283. 96A Information to be given to customers about overall performance.
  284. 96B Nutrient pollution standards to apply to certain sewage disposal works
  285. 96C Sensitive catchment areas
  286. 96D Exempt sewage disposal works
  287. 96E Upgrade date
  288. 96F Nutrient pollution standards
  289. 96G Nutrient pollution standards determined through environmental permitting
  290. 96H Section 96G: procedure and revocations
  291. 96I Information about catchment areas and nutrient significant plants
  292. 96J Section 96B: enforcement and interaction with other provisions
  293. 96K Powers to amend sections 96D and 96F
  294. 96L Sections 96B to 96K, 96M and 96N: interpretation
  295. 96M New and altered plants: modifications
  296. 96N Setting and enforcing nutrient pollution standards
  297. 97 Performance of sewerage undertaker’s functions by local authorities etc.
  298. 98 Duty to comply with sewer requisition.
  299. 99 Financial conditions of compliance.
  300. 100 Calculation of “relevant deficit” for the purposes of section 99.
  301. 100A Calculation of “discounted aggregate deficit” for the purposes of section 99
  302. 101 Determination of completion date and route for requisitioned sewer or lateral drain.
  303. 101A Further duty to provide sewers.
  304. 101B Power to construct lateral drains following provision of public sewer
  305. 102 Adoption of sewers and disposal works.
  306. 103 Adoption of cross-border sewers etc.
  307. 104 Agreements to adopt sewer, drain or sewage disposal works, at future date
  308. 105 Appeals with respect to adoption.
  309. 105ZA Adoption at a future date: orders by Authority
  310. 105ZB Variation and termination of section 104 agreements
  311. 105ZC Codes in respect of section 104 agreements
  312. 105ZD Codes under section 105ZC: procedure
  313. 105ZE Codes under section 105ZC: minor or urgent revisions
  314. 105ZF Rules about charges in connection with a section 104 agreement
  315. 105ZG Rules under section 105ZF: procedure
  316. 105ZH Rules under section 105ZF: minor or urgent revisions
  317. 105ZI Rules under section 105ZF: guidance
  318. 105A Schemes for the adoption of sewers, lateral drains and sewage disposal works
  319. 105B Adoption schemes: appeals
  320. 105C Adoption schemes: supplementary
  321. 106 Right to communicate with public sewers.
  322. 106A Sustainable drainage
  323. 106B Requirement to enter into agreement before construction
  324. 107 Right of sewerage undertaker to undertake the making of communications with public sewers.
  325. 108 Communication works by person entitled to communication.
  326. 109 Unlawful communications.
  327. 110 Determination of disputes with respect to cross boundary sewers.
  328. 110A Main connections
  329. 110B Variation and termination of main connection agreements
  330. 110C Codes in respect of main connection agreements
  331. 110D Codes under section 110C: procedure
  332. 110E Codes under section 110C: minor or urgent revisions
  333. 110F Rules about charges for permitting main connections
  334. 110G Rules under section 110F: provision about the reduction of charges
  335. 110H Rules under section 110F: procedure
  336. 110I Rules under section 110F: minor or urgent revisions
  337. 110J Rules under section 110F: guidance
  338. 110K Provision by sewerage licensee
  339. 110L Interim duty: sewerage undertakers and sewerage licensees
  340. 110M Interim duty: supplementary
  341. 110N Interim licensees: schemes for terms and conditions
  342. 110O Interim duty: code
  343. 111 Restrictions on use of public sewers.
  344. 112 Requirement that proposed drain or sewer be constructed so as to form part of general system.
  345. 113 Power to alter drainage system of premises in area.
  346. 114 Power to investigate defective drain or sewer.
  347. 114A Drainage systems relieving public sewers
  348. 115 Use of highway drains as sewers and vice versa.
  349. 116 Power to close or restrict use of public sewer.
  350. 116A Procedures for dealing with complaints.
  351. 117 Interpretation of Chapter II.
  352. 117A Use of undertaker's sewerage system
  353. 117B Matter dealt with by sewerage undertaker
  354. 117C Removal of matter from sewerage system by a sewerage licensee
  355. 117D Connections for the purposes of a disposal authorisation
  356. 117E Agreements as to duties under sections 117A to 117D
  357. 117F Codes in respect of section 117E agreements
  358. 117G Codes under section 117F: procedure
  359. 117H Codes under section 117F: minor or urgent revisions
  360. 117I Rules about charges
  361. 117J Rules about charges: provision about the reduction of charges
  362. 117K Rules under section 117I: procedure
  363. 117L Rules under section 117I: minor or urgent revisions
  364. 117M Rules under section 117I: guidance
  365. 117N Designation of strategic sewerage provision
  366. 117O Designation of collective strategic sewerage provision
  367. 117P Prohibition on unauthorised use of sewerage system
  368. 117Q Prohibition on unauthorised removal of matter from sewerage system
  369. 117R Sections 117P and 117Q: exemptions
  370. 117S Section 117R: supplementary
  371. 118 Consent required for discharge of trade effluent into public sewer.
  372. 119 Application for consent.
  373. 120 Applications for the discharge of special category effluent.
  374. 121 Conditions of consent.
  375. 122 Appeals to the Authority with respect to decisions on applications etc.
  376. 123 Appeals with respect to the discharge of special category effluent.
  377. 124 Variation of consents.
  378. 125 Variations within time limit.
  379. 126 Appeals with respect to variations of consent.
  380. 127 Review by the appropriate agency of consents relating to special category effluent.
  381. 128 Application for variation of time for discharge.
  382. 129 Agreements with respect to the disposal etc of trade effluent.
  383. 130 Reference to the appropriate agency of agreements relating to special category effluent.
  384. 131 Review by the appropriate agency of agreements relating to special category effluent.
  385. 132 Powers and procedure on references and reviews.
  386. 133 Effect of determination on reference or review.
  387. 134 Compensation in respect of determinations made for the protection of public health etc.
  388. 135 Restrictions on power to fix charges under Chapter III.
  389. 135A Power of the appropriate agency to acquire information for the purpose of its functions in relation to special category effluent.
  390. 136 Evidence from meters etc.
  391. 137 Statement of case on appeal.
  392. 138 Meaning of “special category effluent”.
  393. 139 Power to apply Chapter III to other effluents.
  394. 140 Pre-1989 Act authority for trade effluent discharges etc.
  395. 141 Interpretation of Chapter III.
  396. 141A Storm overflow discharge reduction plan
  397. 141B Progress reports on storm overflow discharge reduction plan
  398. 141C Annual reports on discharges from storm overflows
  399. 141D Environment Agency reports
  400. 141DA Reporting on discharges from storm overflows
  401. 141DB Monitoring quality of water potentially affected by discharges from storm overflows and sewage disposal works
  402. 141E Interpretation of Chapter 4
  403. 142 Powers of undertakers to charge.
  404. 143 Charges schemes.
  405. 143A Regulations as to provisions to be included in charges schemes.
  406. 143AA Special provision under section 143A: financial arrangements
  407. 143AB Special provision under section 143A: consultation
  408. 143B Rules about charges schemes
  409. 143C Rules under section 143B: procedure
  410. 143D Rules under section 143B: minor or urgent revisions
  411. 143E Rules under section 143B: guidance
  412. 144 Liability of occupiers etc. for charges.
  413. 144ZA Rules about charges for connections etc
  414. 144ZB Rules under section 144ZA: procedure
  415. 144ZC Rules under section 144ZA: minor or urgent revisions
  416. 144ZD Rules under section 144ZA: guidance
  417. 144ZE General guidance on charges
  418. 144ZF Guidance under section 144ZE: procedure
  419. 144A Right of consumer to elect for charging by reference to volume.
  420. 144B Restriction on undertakers’ power to require fixing of charges by reference to volume.
  421. 144C Non-owner occupiers
  422. 145 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  423. 146 Connection charges etc. and charges for highway drainage.
  424. 147 Charging for emergency use of water.
  425. 148 Restriction on charging for metering works.
  426. 149 Further provision relating to charging by volume.
  427. 150 Fixing maximum charges for services provided with the help of undertakers’ services.
  428. 150B Meaning of “consumer” in Chapter I.
  429. 151 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  430. 152 Grants for national security purposes.
  431. 153 Government financial assistance where special administration orders made.
  432. 154 Guarantees under section 153.
  433. 154A Financial assistance to reduce charges
  434. 154B Financial assistance for major works
  435. 155 Compulsory purchase.
  436. 156 Restriction on disposals of land.
  437. 157 Byelaws with respect to undertakers’ waterways and land.
  438. 158 Powers to lay pipes in streets.
  439. 159 Power to lay pipes in other land.
  440. 160 Power to carry out works for sewerage purposes.
  441. 161 Power to deal with foul water and pollution.
  442. 162 Works in connection with metering.
  443. 163 Power to fit stopcocks.
  444. 164 Agreements for works with respect to water sources.
  445. 165 Discharges for works purposes.
  446. 166 Consents for certain discharges under section 165.
  447. 167 Compulsory works orders.
  448. 168 Entry for works purposes.
  449. 169 Power to carry out surveys and to search for water.
  450. 170 Entry etc. for other purposes.
  451. 171 Entry for sewerage purposes.
  452. 172 Entry for metering purposes.
  453. 173 Impersonation of persons entitled to entry.
  454. 174 Offences of interference with works etc.
  455. 175 Offence of tampering with meter.
  456. 176 Consent for the purposes of section 175.
  457. 177 Financial obligations with respect to any interference with a meter.
  458. 178 Obstruction of sewerage works etc.
  459. 179 Vesting of works in undertaker.
  460. 180 Compensation for damage caused by works etc.
  461. 181 Complaints with respect to the exercise of works powers on private land.
  462. 182 Codes of practice with respect to work on private land.
  463. 183 Protection for particular undertakings.
  464. 184 Power of certain undertakers to alter public sewers etc.
  465. 185 Duty to move pipes etc. in certain cases.
  466. 186 Protective provisions in respect of flood defence works and watercourses etc.
  467. 187 Works in tidal lands etc.
  468. 188 Mineral rights.
  469. 189 Power to sell minerals deriving from sewerage works.
  470. 190 Saving for planning controls.
  471. 191 Duties to make recreational facilities available when building reservoirs in Wales.
  472. 192 Interpretation of Part VI.
  473. 192A Forward work programmes
  474. 192B Annual and other reports
  475. 193 Reports by Director.
  476. 194 Reports by customer service committees.
  477. 195 the Authority's register.
  478. 195A Reasons for decisions
  479. 196 Trade effluent registers.
  480. 197 Register for the purposes of works discharges.
  481. 198 Maps of waterworks.
  482. 199 Sewer maps.
  483. 200 Provision of sewer maps to local authorities.
  484. 201 Publication of certain information and advice.
  485. 202 Duties of undertakers to furnish the Secretary of State with information.
  486. 203 Power to acquire information for enforcement purposes.
  487. 204 Provision of information to sewerage undertakers with respect to trade effluent discharges.
  488. 205 Exchange of metering information between undertakers.
  489. 205A Duty to prepare and publish plans
  490. 205B Implementation reports
  491. 205C Sections 205A and 205B: enforcement and sanctions
  492. 206 Restriction on disclosure of information.
  493. 207 Provision of false information.
  494. 207A Appeals to the CMA
  495. 207B Procedure on appeals
  496. 207C Determination of appeals
  497. 208 Directions in the interests of national security.
  498. 209 Civil liability of undertakers for escapes of water etc.
  499. 209A Rights of tenants in relation to metering.
  500. 210 Offences by bodies corporate.
  501. 211 Limitation on right to prosecute in respect of sewerage offences.
  502. 212 Judicial disqualification.
  503. 213 Powers to make regulations.
  504. 214 Power to prescribe forms.
  505. 215 Local inquiries.
  506. 216 Provisions relating to the service of documents.
  507. 217 Construction of provision conferring powers by reference to undertakers’ functions.
  508. 218 Meaning of “domestic purposes” in relation to water supply.
  509. 219 General interpretation.
  510. 220 Effect of local Acts.
  511. 221 Crown application.
  512. 222 Application to the Isles of Scilly.
  513. 223 Short title, commencement and extent.
  514. SCHEDULE 1
  515. SCHEDULE 1A The Water Services Regulation Authority
  516. SCHEDULE 2 Transitional Provision on Termination of Appointments
  517. SCHEDULE 2ZA Procedure for appeals under section 12D
  518. SCHEDULE 2A WATER SUPPLY LICENCES: AUTHORISATIONS
  519. SCHEDULE 2B SEWERAGE LICENCES: AUTHORISATIONS
  520. SCHEDULE 3 SPECIAL ADMINISTRATION ORDERS
  521. SCHEDULE 3A The Consumer Council for Water
  522. SCHEDULE 4
  523. SCHEDULE 4ZA Application of provisions of Enterprise Act 2002 to mergers of water enterprises
  524. Schedule 4A Premises that are not to be disconnected for non-payment of charges
  525. SCHEDULE 5 PROCEDURE FOR ORDERS RELATING TO PRESSURE AND CONSTANCY OF SUPPLY
  526. SCHEDULE 6 SUPPLEMENTAL PROVISIONS RELATING TO RIGHTS OF ENTRY
  527. SCHEDULE 7 PRE-1985 FLUORIDATION SCHEMES
  528. SCHEDULE 8 PRE-1989 ACT TRANSITIONAL AUTHORITY FOR TRADE EFFLUENT DISCHARGES ETC.
  529. SCHEDULE 9 MODIFICATION OF COMPENSATION PROVISIONS ETC. IN RELATION TO THE CREATION OF NEW RIGHTS
  530. SCHEDULE 10 PROCEDURE RELATING TO BYELAWS UNDER SECTION 157
  531. SCHEDULE 11 ORDERS CONFERRING COMPULSORY WORKS POWERS
  532. SCHEDULE 12 COMPENSATION ETC. IN RESPECT OF PIPE-LAYING AND OTHER WORKS POWERS
  533. SCHEDULE 13 PROTECTIVE PROVISIONS IN RESPECT OF CERTAIN UNDERTAKINGS
  534. SCHEDULE 14 MINERAL RIGHTS
  535. SCHEDULE 15 DISCLOSURE OF INFORMATION
  536. SCHEDULE 16 PROCEDURE ON APPEALS UNDER SECTION 207A
  537. Table of Derivations

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537 provisions

51B Adoption at a future date: orders by Authority

(1) This section applies where a person constructing or proposing to construct a water main or service pipe makes a request to a water undertaker under section 51A(3). (2) The person or the water undertaker may apply to the Authority for an order under subsection (4) if the person and the water undertaker have not made such agreement as was requested by the person. (3) The Authority may, on the application of the person or the water undertaker, make an order under subsection (4) if the Authority is satisfied that— (a) it is appropriate for work proposed to be done by a person other than the water undertaker to be so done, and (b) the person and the water undertaker cannot reach agreement within a reasonable time. (4) The Authority may by order— (a) require the water undertaker to give such undertakings as to the vesting of the water main or service pipe in the undertaker as the Authority may specify, and (b) impose such terms and conditions as regards taking the benefit of the undertakings as the Authority may specify. (5) An order under subsection (4) has effect as an agreement under section 51A between the person and the water undertaker. (6) The Authority may not, by order under subsection (4), require a water undertaker to vest in itself a water main or service pipe as regards which there is a contravention of any of the requirements of section 74 that are prescribed for the purposes of this subsection. (7) The Authority may not make an order under subsection (4) with respect to a water main or service pipe that is situated within the area of another water undertaker, until either— (a) that other undertaker has consented in writing to the making of the order, or (b) the Minister, on an application made to the Minister, has disapplied paragraph (a), either unconditionally or subject to such conditions as the Minister thinks fit. (8) “The Minister” means— (a) the Secretary of State, as regards the consent of a water undertaker whose area is wholly or mainly in England; (b) the Welsh Ministers, as regards the consent of a water undertaker whose area is wholly or mainly in Wales. (9) Neither the CMA nor the Authority may exercise, in respect of an agreement for the vesting of a water main or service pipe in a water undertaker at a future date, the powers conferred by— (a) section 32 of the Competition Act 1998 (directions in relation to agreements); (b) section 35(2) of that Act (interim directions). (10) Subsection (9)(b) does not apply to the exercise of powers in respect of conduct— (a) which is connected with an agreement for the vesting of a water main or service pipe at a future date, and (b) in respect of which section 35(1) of the Competition Act 1998 applies because of an investigation under section 25 of that Act relating to a suspected infringement of the Chapter 2 prohibition imposed by section 18(1) of that Act. (11) In exercising its functions under this section, the Authority must have regard to the desirability of— (a) facilitating effective competition within the water supply industry; (b) the recovery by the water undertaker of the expenses of complying with its obligations by virtue of this section and securing a reasonable return on its capital; (c) the ability of the water undertaker to meet its existing obligations, and likely future obligations, to supply water without having to incur unreasonable expenditure in carrying out works; (d) not putting at risk the ability of the water undertaker to meet its existing obligations, or likely future obligations, to supply water.

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51C Variation and termination of section 51A agreements

(1) On the application of a party to a section 51A agreement to vary (or terminate) the agreement, the Authority may— (a) if it appears to the Authority that it is necessary or expedient that the section 51A agreement should be varied (or terminated), (b) if the Authority is satisfied, in the case of an application to vary the agreement, that it is appropriate for work proposed to be done by a person other than the water undertaker to be so done, and (c) if the Authority is satisfied that variation (or termination) cannot be achieved by agreement within a reasonable time, by order vary (or terminate) the section 51A agreement. (2) If an order under subsection (1) is made in relation to a section 51A agreement, the agreement— (a) has effect subject to the provision made by the order, or (b) ceases to have effect, as the case may be. (3) An order under subsection (1) may require any party to the agreement to pay compensation to any other party. (4) Neither the CMA nor the Authority may exercise, in respect of an agreement to vary or terminate a section 51A agreement, the powers conferred by— (a) section 32 of the Competition Act 1998 (directions in relation to agreements); (b) section 35(2) of that Act (interim directions). (5) Subsection (4)(b) does not apply to the exercise of powers in respect of conduct— (a) which is connected with an agreement to vary or terminate a section 51A agreement, and (b) in respect of which section 35(1) of the Competition Act 1998 applies because of an investigation under section 25 of that Act relating to a suspected infringement of the Chapter 2 prohibition imposed by section 18(1) of that Act. (6) In exercising its functions under this section, the Authority must have regard to the expenses incurred by the water undertaker in complying with its obligations under the section 51A agreement in question and to the desirability of— (a) facilitating effective competition within the water supply industry; (b) the recovery by the water undertaker of the expenses of complying with its obligations by virtue of this section and securing a reasonable return on its capital; (c) the ability of the water undertaker to meet its existing obligations, and likely future obligations, to supply water without having to incur unreasonable expenditure in carrying out works; (d) not putting at risk the ability of the water undertaker to meet its existing obligations, or likely future obligations, to supply water. (7) In this section and sections 51CA to 51CG “section 51A agreement” means an agreement with a water undertaker for the vesting of a water main or service pipe in a water undertaker at a future date and includes— (a) an order under section 51B which is deemed to be an agreement by virtue of section 51B(5), and (b) any agreement which has been varied by order under subsection (1).

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51CA Codes in respect of section 51A agreements

(1) The Authority must issue a code in respect of section 51A agreements. (2) The code may make provision about— (a) procedures in connection with making an agreement under section 51A; (b) procedures in connection with varying or terminating a section 51A agreement; (c) procedures to be followed by the Authority in determining whether to make an order under section 51B(4) or 51C(1); (d) the circumstances in which it is, or is not, appropriate for work to be done by a person other than a water undertaker; (e) the terms and conditions of a section 51A agreement; (f) principles for determining the terms and conditions that should or should not be incorporated into a section 51A agreement; (g) the steps to be taken by the Authority in determining whether a person is complying with the code. (3) Provision under subsection (2)(c) may in particular require the Authority to consult— (a) the Chief Inspector of Drinking Water; (b) the Chief Inspector of Drinking Water for Wales if there is one. (4) Provision under subsection (2)(d) may include in particular provision about circumstances relating to— (a) the nature of the work; (b) the kind of premises supplied or to be supplied. (5) Provision under subsection (2)(e) may include in particular provision about terms and conditions as regards— (a) constructing associated infrastructure; (b) vesting associated infrastructure in a water undertaker; (c) constructing water mains so as to meet additional supply requirements; (d) connecting new water mains or service pipes to the existing supply system of a water undertaker; (e) complying with requirements of the kind referred to in section 47(2); (f) the duration of a section 51A agreement. (6) If the Authority considers that a water undertaker is not acting as required by the code, the Authority may give the undertaker a direction to do, or not to do, a particular thing specified in the direction. (7) The Authority may not give a direction under subsection (6) requiring a person to enter into, vary or terminate an agreement. (8) It is the duty of a water undertaker to comply with a direction under subsection (6), and this duty is enforceable by the Authority under section 18. (9) The code may make different provision for different persons or descriptions of person. (10) The Authority must from time to time review the code and, if appropriate, issue a revised code. (11) A revised code may include provision for applying any of its revisions to section 51A agreements made before the revised code comes into force.

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51CB Codes under section 51CA: procedure

(1) Before issuing a code under section 51CA, the Authority must— (a) prepare a draft of the proposed code under section 51CA, and (b) consult the relevant persons about the proposed code. (2) The relevant persons are— (a) the Chief Inspector of Drinking Water; (b) the Chief Inspector of Drinking Water for Wales if there is one; (c) such other persons as the Authority considers appropriate. (3) The Authority must specify the period (“the consultation period”) within which a person may make representations about the proposed code. (4) Before a code under section 51CA prepared by the Authority is issued, the Minister may direct the Authority— (a) not to issue the code, or (b) to issue the code with specified modifications. (5) Subsection (4) is subject to subsections (7) and (8). (6) In subsection (4) “the Minister” means— (a) the Secretary of State, so far as the code relates to section 51A agreements for the vesting of water mains or service pipes in water undertakers whose areas are wholly or mainly in England; (b) the Welsh Ministers, so far as the code relates to section 51A agreements for the vesting of water mains or service pipes in water undertakers whose areas are wholly or mainly in Wales. (7) The power under subsection (4) may not be exercised more than once by the Secretary of State or the Welsh Ministers. (8) If the power under subsection (4) is not exercised by the Secretary of State or the Welsh Ministers on the first occasion on which it may be exercised by the Secretary of State or (as the case may be) the Welsh Ministers, it may not be exercised by the Secretary of State or (as the case may be) the Welsh Ministers on a later occasion. (9) A direction under subsection (4) must be given within the period of 28 days beginning with the day after the end of the consultation period, and a code in relation to which a direction may be given may not be issued before that period of 28 days has expired. (10) This section is subject to section 51CC.

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51CC Codes under section 51CA: minor or urgent revisions

(1) This section applies if the Authority proposes to issue a revised code under section 51CA and, in the view of the Authority, the revision or each of the revisions proposed to be made is— (a) a revision for which consultation is unnecessary, or (b) a revision that it is necessary or desirable to make without delay. (2) Section 51CB does not apply to the proposed revised code. (3) Once the Authority has issued the revised code, it must give notice as soon as reasonably practicable of— (a) the issuing of the revised code, and (b) as regards each revision contained in it, whether in the view of the Authority the revision falls within paragraph (a) or (b) of subsection (1). (4) Notice under subsection (3) is to be given to such persons as the Authority considers appropriate. (5) Unless the Authority gives notice that a revision in a revised code is in the view of the Authority a revision falling within subsection (1)(a), the revision ceases to have effect at the end of the period of six months beginning with the day after that on which the revised code is issued.

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51CD Rules about charges in connection with a section 51A agreement

(1) The Authority may issue rules about charges that may be imposed by a water undertaker under a section 51A agreement. (2) The rules may in particular make provision about— (a) what types of charge may be imposed; (b) the amount or the maximum amount, or a method for determining the amount or maximum amount, of any type of charge; (c) principles for determining what types of charge may or may not be imposed; (d) principles for determining the amount of any charge that may be imposed; (e) publication of the charges that may be imposed. (3) The rules may require a water undertaker, upon declaring a water main or service pipe to be vested in the undertaker in accordance with a section 51A agreement, to pay to the other party to the agreement an amount (which may be nil) determined in accordance with the rules. (4) Rules made by virtue of subsection (3) may, in particular, provide for the determination to take into account— (a) revenue that might be derived from the water main or service pipe in question; (b) costs that might have been incurred in providing such a water main or service pipe. (5) The rules may also make provision as to— (a) the amount of security that may be required by a water undertaker for the purposes of any charges imposed by the water undertaker under a section 51A agreement; (b) the type of security that may be required; (c) the payment of interest on a sum deposited with a water undertaker by way of security. (6) If the Authority considers that a water undertaker is not acting as required by rules under this section, the Authority may give the undertaker a direction to do, or not to do, a particular thing specified in the direction. (7) It is the duty of a water undertaker to comply with a direction under subsection (6), and this duty is enforceable by the Authority under section 18. (8) The rules may make different provision for different water undertakers or descriptions of undertaker. (9) The Authority may from time to time revise rules issued under this section and issue revised rules. (10) The Authority must issue revised rules if— (a) guidance is issued under section 51CG, and (b) the Authority, having regard to that guidance, considers that it is appropriate to revise the rules. (11) Revised rules may include provision for applying any of their revisions to section 51A agreements made before the revised rules come into effect.

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51CE Rules under section 51CD: procedure

(1) Before issuing rules under section 51CD, the Authority must— (a) prepare a draft of the proposed rules, and (b) consult the relevant persons about the draft. (2) The relevant persons are— (a) the Secretary of State; (b) the Welsh Ministers; (c) the Council; (d) any water undertakers or other persons likely to be affected by the rules; (e) such other persons as the Authority thinks appropriate. (3) The Authority must specify the period (“the consultation period”) within which the relevant persons may make representations about the proposed rules. (4) The Authority must have regard to guidance issued under section 51CG in making rules under section 51CD. (5) Before rules under section 51CD prepared by the Authority are issued, the Minister may direct the Authority not to issue the rules. (6) In subsection (5) “the Minister” means— (a) the Secretary of State, so far as the rules relate to section 51A agreements for the vesting of water mains or service pipes in water undertakers whose areas are wholly or mainly in England; (b) the Welsh Ministers, so far as the rules relate to section 51A agreements for the vesting of water mains or service pipes in water undertakers whose areas are wholly or mainly in Wales. (7) A direction under subsection (5) must be given within the period of 28 days beginning with the day after the end of the consultation period, and rules may not be issued before that period of 28 days has expired. (8) This section is subject to section 51CF.

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51CF Rules under section 51CD: minor or urgent revisions

(1) This section applies if the Authority proposes to issue revised rules under section 51CD and, in the view of the Authority, the revision or each of the revisions proposed to be made is— (a) a revision for which consultation is unnecessary, or (b) a revision that it is necessary or desirable to make without delay. (2) Section 51CE does not apply to the proposed revised rules. (3) Before issuing the revised rules, the Authority must give notice to the Minister of its intention to issue revised rules. (4) Before the revised rules are issued, the Minister may direct the Authority not to issue the revised rules. (5) A direction under subsection (4) must be given within the period of 14 days beginning with the day after the day on which notice is given under subsection (3), and the Authority may not issue the revised rules in question before— (a) that period of 14 days expires, or (b) the Minister notifies the Authority that no direction under subsection (4) will be given in relation to the revised rules, whichever is the sooner. (6) Once the Authority has issued the revised rules, it must give notice as soon as reasonably practicable of— (a) the issuing of the revised rules, and (b) as regards each revision contained in them, whether in the view of the Authority the revision falls within paragraph (a) or (b) of subsection (1). (7) Notice under subsection (6) is to be given to such persons as the Authority considers appropriate. (8) Unless the Authority gives notice that a revision in revised rules is in the view of the Authority a revision falling within subsection (1)(a), the revision ceases to have effect at the end of the period of six months beginning with the day after that on which the revised rules are issued. (9) In this section “the Minister” has the meaning given by section 51CE.

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51CG Rules under section 51CD: guidance

(1) The Minister may issue guidance as to the content of rules under section 51CD. (2) Before issuing the guidance, the Minister must— (a) prepare a draft of the proposed guidance; (b) consult the relevant persons about the draft. (3) The relevant persons are— (a) the Secretary of State; (b) the Welsh Ministers; (c) such other persons as the Minister thinks appropriate. (4) The Minister may from time to time revise the guidance and issue revised guidance. (5) Subsections (2) and (3) apply to revised guidance as they apply to the original guidance. (6) The Minister must arrange for the publication of guidance issued under this section. (7) In this section “the Minister” means— (a) the Secretary of State, so far as the guidance is as to the content of rules relating to section 51A agreements for the vesting of water mains or service pipes in water undertakers whose areas are wholly or mainly in England; (b) the Welsh Ministers, so far as the guidance is as to the content of rules relating to section 51A agreements for the vesting of water mains or service pipes in water undertakers whose areas are wholly or mainly in Wales.

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51D Prohibition on connection without adoption

(1) Where a person (other than a water undertaker) constructs a water main or service pipe which is to be used, in whole or in part, for supplying water for domestic or food production purposes, no water undertaker may permit that water main or service pipe to become connected with its supply system unless it vests (to the relevant extent) in a water undertaker. (2) In subsection (1) above, “the relevant extent” means the extent specified in the agreement for the vesting in the undertaker of the water main or service pipe in question. (3) The prohibition imposed on a water undertaker by subsection (1) above shall be enforceable under section 18 above by the Authority.

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51E Sections 51A to 51D: supplementary

(1) For the purposes of sections 51A to 51D above, the definition of “water main” in section 219(1) below shall be treated as if the words “not being a pipe for the time being vested in a person other than the undertaker” were omitted. (2) In section 51A, references to so much of the service pipe as the undertaker could otherwise, by virtue of sections 45 to 51 above, be required to lay shall be construed disregarding section 46(8) above. (3) In this Act, references to vesting or the making of a declaration of vesting with respect to a service pipe refer to so much of the service pipe as is specified for those purposes in the relevant vesting agreement.

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52 The domestic supply duty.

(1) The domestic supply duty of a water undertaker in relation to any premises is a duty, until there is an interruption of that duty— (a) to provide to those premises such a supply of water as (so far as those premises are concerned) is sufficient for domestic purposes; and (b) to maintain the connection between the undertaker’s water main and the service pipe by which that supply is provided to those premises. (2) Subject to the following provisions of this section and to section 53 below, a water undertaker shall owe a domestic supply duty in relation to any premises to which this section applies . . . if— (a) a demand for a supply of water for domestic purposes has been made, in accordance with subsection (5) below, to the undertaker in respect of those premises; or (b) those premises are premises to which this section applies by reason of a supply of water provided before 1st September 1989, and there has been no interruption of the domestic supply duty in relation to those premises since that demand was made or, as the case may be, since the beginning of 1st September 1989. (3) Subject to subsection (4A) below,this section applies to any premises if— (a) they consist in the whole or any part of a building and are connected by means of a service pipe to one of the water undertaker’s water mains; and (b) the requirements of subsection (4) below are satisfied in relation to those premises. (4) The requirements of this subsection are satisfied in relation to any premises if— (a) the pipe by means of which the premises are connected to the water main in question was first connected with that main in pursuance of a connection notice served in respect of those premises; (b) that pipe was the means by which a supply of water from that main was being supplied to those premises for domestic purposes immediately before 1st September 1989; (c) the condition specified in paragraph (b) above would be satisfied in relation to the premises if any service pipe to those premises had not been temporarily disconnected for the purposes of any necessary works which were being carried out immediately before 1st September 1989; (ca) the premises are in a retail exit area and the pipe by means of which the premises are connected to the water main in question was first connected with that main in pursuance of section 66A(3); or, (d) the condition specified in any of the preceding paragraphs— (i) has been satisfied in relation to the premises at any time on or after 1st September 1989; and (ii) would continue to be satisfied in relation to the premises had not the whole or any part of a service pipe to those premises, or the main with which such a pipe had been connected, been renewed (on one or more previous occasions). (4A) This section does not apply to any premises if— (a) they are not in the area of the water undertaker or they are in a retail exit area ; (b) they are not household premises (as defined in section 17C above); and (c) in the case of premises to be supplied using the supply system of a water undertaker whose area is wholly or mainly in Wales, the total quantity of water estimated to be supplied to them annually for the purposes of subsection (2) of section 17D above is not less than the quantity specified in that subsection. (5) For the purposes of this section a demand in respect of any premises is made in accordance with this subsection if it is made— (a) by the person who is the occupier of the premises at the time when the demand is made; or (b) by a person who is the owner of the premises at that time and agrees with the undertaker to pay all the undertaker’s charges in respect of the supply demanded. (6) For the purposes of this section— (a) there is an interruption of the domestic supply duty owed by a water undertaker in relation to any premises if that supply is cut off by anything done by the undertaker in exercise of any of its disconnection powers, other than a disconnection or cutting off for the purposes of the carrying out of any necessary works; and (b) a domestic supply duty owed in relation to any premises shall not be treated as interrupted by reason only of a change of the occupier or owner of the premises. (6A) For the purposes of this section, there is also an interruption of the domestic supply duty owed by a water undertaker in relation to any premises where— (a) a notice is served in respect of those premises under section 63AA below; and (b) the time specified in that notice has passed. (7) Nothing in this section shall impose any duty on a water undertaker— (a) to provide a supply of water directly from, or maintain any connection with, a water main which is a trunk main or is or is to be used solely for the purpose of supplying water otherwise than for domestic purposes; or (b) to provide a supply of water to any premises, or maintain the connection between a water main and a service pipe to any premises, during any period during which it is reasonable— (i) for the supply of water to those premises to be cut off or reduced; or (ii) for the pipe to be disconnected, for the purposes of the carrying out of any necessary works. (8) In this section references to the disconnection powers of a water undertaker are references to the powers conferred on the undertaker by any of sections 60 to 62 and 75 below.

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53 Conditions of compliance with domestic supply duty.

(1) Where a demand for the purposes of section 52(2) above has been made to a water undertaker in respect of any premises (“the relevant premises”), the undertaker may make compliance with one or more of the requirements specified in subsection (2) below a condition of providing his first supply of water in compliance with that demand. (2) The requirements mentioned in subsection (1) above are— (a) a requirement, in a case where the demand is made as a consequence of a supply having been cut off by reason of any person’s failure to pay any charges, that the person making the demand has paid any amount owed by him to the undertaker— (i) in respect of a supply of water to the relevant premises; or (ii) in respect of expenses reasonably incurred in cutting off any such supply; (b) a requirement, in relation to the relevant premises (i) that such a requirement as may be imposed under section 66 below has been complied with; or (ii) in a case where such a requirement could be imposed but for there already being such a cistern as is mentioned in that section, that the cistern and its float-operated valve are in good repair; (c) a requirement that there is no contravention in relation to the water fittings used or to be used in connection with— (i) the supply of water to the relevant premises; or (ii) the use of water in those premises, of such of the requirements of regulations under section 74 below as are prescribed for the purposes of this subsection; and (d) a requirement that every such step has been taken as has been specified in any notice served on any person under section 75 below in relation to the relevant premises. (2A) Any dispute between a water undertaker and any other person as to whether the expenses referred to in subsection (2)(a)(ii) above were incurred reasonably may be referred to the Authority for determination under section 30A above by either party to the dispute. (2A) Any dispute between a water undertaker and any other person as to whether any requirement of a kind mentioned in subsection (2)(a) or (b) above has been complied with may be referred to the Authority for determination under section 30A above by either party to the dispute. (3) This section shall be without prejudice to the provisions of sections 233 and 372 of the Insolvency Act 1986 (conditions of supply after insolvency).

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54 Enforcement of domestic supply duty.

(1) A duty imposed on a water undertaker under section 52 above— (a) to provide a supply of water to any premises; or (b) to maintain a connection between a water main and a service pipe by which such a supply is provided, shall be owed to the consumer. (2) Where a duty is owed by virtue of this section to any person, any breach of that duty which causes that person to sustain loss or damage shall be actionable at the suit of that person; but, in any proceedings brought against a water undertaker in pursuance of this subsection, it shall be a defence for the undertaker to show that it took all reasonable steps and exercised all due diligence to avoid the breach.

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55 Supplies for non-domestic purposes.

(1) This section applies where the owner or occupier of any premises in the area of a water undertaker requests the undertaker to provide a supply of water to those premises and— (a) the premises are premises which do not consist in the whole or any part of a building; or (b) the requested supply is for purposes other than domestic purposes. (1A) This section also applies where— (a) a water undertaker is requested to provide a supply of water to premises which are not in the undertaker’s area by the owner or occupier of the premises; (b) the premises are household premises (as defined in section 17C above) , in the case of premises to be supplied using the supply system of a water undertaker whose area is wholly or mainly in Wales, or the total quantity of water estimated to be supplied to the premises annually for the purposes of subsection (2) of section 17D above is less than the quantity specified in that subsection; and (c) paragraph (a) or (b) of subsection (1) above applies. (1B) But this section does not apply to any premises if— (a) they are in a retail exit area, and (b) they are not household premises (as defined in section 17C above). (2) Where this section applies, it shall be the duty of the water undertaker, in accordance with such terms and conditions as may be determined under section 56 below— (a) to take any such steps as may be so determined in order to enable the undertaker to provide the requested supply; and (b) having taken any such steps, to provide that supply. (3) A water undertaker shall not be required by virtue of this section to provide a new supply to any premises, or to take any steps to enable it to provide such a supply, if the provision of that supply or the taking of those steps would— (a) require the undertaker, in order to meet all its existing obligations to supply water for domestic or other purposes, together with its probable future obligations to supply buildings and parts of buildings with water for domestic purposes, to incur unreasonable expenditure in carrying out works; or (b) otherwise put at risk the ability of the undertaker to meet any of the existing or probable future obligations mentioned in paragraph (a) above. (4) A water undertaker shall not be required by virtue of this section to provide a new supply to any premises, or to take any steps to enable it to provide such a supply, if there is a contravention in relation to the water fittings used or to be used in connection with— (a) the supply of water to those premises; or (b) the use of water in those premises, of such of the requirements of regulations under section 74 below as are prescribed for the purposes of this subsection. (5) Where— (a) a request has been made by any person to a water undertaker for the purposes of subsection (2) above; and (b) the steps which the undertaker is required to take by virtue of that request include steps for the purpose of obtaining any necessary authority for, or agreement to, any exercise by the undertaker of any of its powers or the carrying out by the undertaker of any works, the failure of the undertaker to acquire the necessary authority or agreement shall not affect any liability of that person, under any term or condition in accordance with which those steps are taken, to re-imburse the undertaker in respect of some or all of the expenses incurred by the undertaker in taking those steps. (6) Nothing in this section shall impose any duty on a water undertaker to provide a supply of water to any premises during any period during which it is reasonable for the supply of water to those premises to be cut off or reduced for the purposes of the carrying out of any necessary works. (7) The duty of a water undertaker to supply water under this section at the request of any person, and any terms and conditions determined under section 56 below in default of agreement between the undertaker and that person, shall have effect as if contained in such an agreement. (8) Except so far as otherwise provided by the terms and conditions determined under section 56 below in relation to any supply, the duties of a water undertaker under this section shall have effect subject to the provisions of sections 60 to 63 and 63AB and 75 below.

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56 Determinations on requests for non-domestic supplies.

(1) Subject to subsection (3) below, any terms or conditions or other matter which falls to be determined for the purposes of a request made by any person to a water undertaker for the purposes of section 55 above shall be determined— (a) by agreement between that person and the water undertaker; or (b) in default of agreement, by the Authority according to what appears to it to be reasonable. (2) Subject to subsection (3) below, the Authority shall also determine any dispute arising between any person and a water undertaker by virtue of subsection (3) or (4) of section 55 above. (3) The Authority may, instead of itself making a determination under subsection (1) or (2) above, refer any matter submitted to it for determination under that subsection to the arbitration of such person as it may appoint. (4) For the purposes of any determination under this section by the Authority or any person appointed by it it shall be for a water undertaker to show that it should not be required to comply with a request made for the purposes of section 55 above. (5) The charges in respect of a supply provided in compliance with any request made for the purposes of section 55 above— (a) shall not be determined by the Authority or a person appointed by it, except in so far as, at the time of the request, no provision is in force by virtue of a charges scheme under section 143 below in respect of supplies of the applicable description; and (b) in so far they do fall to be determined, shall be so determined having regard to the desirability of the undertaker’s— (i) recovering the expenses of complying with its obligations under section 55 above; and (ii) securing a reasonable return on its capital. (6) To the extent that subsection (5)(a) above excludes any charges from a determination under this section, those charges shall be fixed from time to time by a charges scheme under section 143 below, but not otherwise. (7) The determination of any matter under this section shall be without prejudice to the provisions of sections 233 and 372 of the Insolvency Act 1986 (conditions of supply after insolvency).

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57 Duty to provide a supply of water etc. for fire-fighting.

(1) It shall be the duty of a water undertaker to allow any person to take water for extinguishing fires from any of its water mains or other pipes on which a fire-hydrant is fixed. (2) Every water undertaker shall, at the request of the fire and rescue authority concerned, fix fire-hydrants on its water mains (other than its trunk mains) at such places as may be most convenient for affording a supply of water for extinguishing any fire which may break out within the area of the undertaker. (3) It shall be the duty of every water undertaker to keep every fire-hydrant fixed on any of its water mains or other pipes in good working order and, for that purpose, to replace any such hydrant when necessary. (4) It shall be the duty of a water undertaker to ensure that a fire and rescue authority has been supplied by the undertaker with all such keys as the authority may require for the fire-hydrants fixed on the water mains or other pipes of the undertaker. (4A) Where a fire-hydrant is removed (other than at the request of the fire authority concerned) by a water undertaker in the course of carrying out works in relation to any of its water mains or other pipes, the cost of replacing the fire-hydrant shall be borne by the undertaker. (5) Subject to subsection (5A) and section 58(3) below, the expenses incurred by a water undertaker in complying with its obligations under subsections (2) to (4) above shall be borne by the fire and rescue authority concerned. (5A) Where a fire-hydrant is damaged as the result of any use made of it with the authority of a water undertaker, other than use for the purposes of fire-fighting or for any other purposes of a fire and rescue authority, the fire and rescue authority is not liable for the cost of repairing or replacing the hydrant. (6) Nothing in this section shall require a water undertaker to do anything which it is unable to do by reason of the carrying out of any necessary works. (7) The obligations of a water undertaker under this section shall be enforceable under section 18 above by the Secretary of State. (8) In addition, where a water undertaker is in breach of its obligations under this section, the undertaker shall be guilty of an offence and liable— (a) on summary conviction, to a fine not exceeding the statutory maximum; (b) on conviction on indictment, to a fine. (9) In any proceedings against any water undertaker for an offence under subsection (8) above it shall be a defence for that undertaker to show that it took all reasonable steps and exercised all due diligence to avoid the commission of the offence. (10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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58 Specially requested fire-hydrants.

(1) A water undertaker shall, at the request of the owner or occupier of any factory or place of business, fix a fire-hydrant, to be used for extinguishing fires and not other purposes, at such place on any suitable water main or other pipe of the undertaker as is as near as conveniently possible to that factory or place of business. (2) For the purposes of subsection (1) above a water main or other pipe is suitable, in relation to a factory or place of business, if— (a) it is situated in a street which is in or near to that factory or place of business; and (b) it is of sufficient dimensions to carry a hydrant and is not a trunk main. (3) Subsection (5) of section 57 above shall not apply in relation to expenses incurred in compliance, in relation to a specially requested fire-hydrant, with the obligations under subsections (3) and (4) of that section. (4) Any expenses incurred by a water undertaker— (a) in complying with its obligations under subsection (1) above; or (b) in complying, in relation to a specially requested fire-hydrant, with its obligations under section 57(3) or (4) above, shall be borne by the owner or occupier of the factory or place of business in question, according to whether the person who made the original request for the hydrant did so in his capacity as owner or occupier. (4A) Where a specially requested fire-hydrant is removed (other than at the request of the owner or occupier of the factory or place of business in question) by a water undertaker in the course of carrying out works in relation to any of its water mains or other pipes, the cost of replacing the fire-hydrant shall be borne by the undertaker. (5) Subsections (6) to (9) of section 57 above shall apply in relation to the obligations of a water undertaker under this section as they apply to the obligations of a water undertaker under that section. (6) In this section— “factory” has the same meaning as in the Factories Act 1961; and “specially requested fire-hydrant” means a fire-hydrant which— (a) is fixed on a water main or other pipe of a water undertaker; and (b) was fixed on that main or pipe (whether before or after it became such a main or pipe under the Water Act 1989) in pursuance of a request made by the owner or occupier of a factory or place of business.

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59 Supplies for other public purposes.

(1) A water undertaker shall, at the request of a sewerage undertaker, highway authority or local authority, provide, from such of its pipes as are of an appropriate capacity, a supply of water for cleansing sewers and drains, for cleansing and watering highways or, as the case may be, for supplying any public pumps, baths or wash-houses. (2) A supply of water provided by a water undertaker under this section shall be provided upon such terms and conditions as may be reasonable. (3) A water main or other pipe of a water undertaker shall be treated as of an appropriate capacity for the purposes of this section if and only if it has a fire-hydrant fixed on it. (4) Nothing in this section shall require a water undertaker to do anything which it is unable to do by reason of the carrying out of any necessary works. (5) The obligations of a water undertaker under this section shall be enforceable under section 18 above by the Authority.

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60 Disconnections for the carrying out of necessary works.

(1) Subject to the following provisions of this section, a water undertaker may— (a) disconnect a service pipe which, for the purposes of providing a supply of water to any premises, is connected with any water main of that undertaker; or (b) otherwise cut off a supply of water to any premises, if it is reasonable for the disconnection to be made, or the supply to be cut off, for the purposes of the carrying out of any necessary works. (2) The power of a water undertaker under this section to cut off a supply of water shall include power to reduce a supply of water. (3) Except in an emergency or in the case of a reduction which is immaterial, the power of a water undertaker under this section to cut off or reduce a supply shall be exercisable in relation to any premises only after the undertaker has served reasonable notice on the consumer of the proposal for the carrying out of the necessary works. (4) Where a water undertaker exercises its power under this section to make any disconnection or to cut off or reduce a supply of water to any premises for the purposes of the carrying out of any necessary works, it shall owe a duty to the consumer to secure— (a) that those works are carried out with reasonable dispatch; and (b) that any supply of water to those premises for domestic purposes is interrupted for more than twenty-four hours for the purposes of the carrying out of those works only if an emergency supply has been made available (whether or not in pipes) within a reasonable distance of the premises. (5) Any breach by a water undertaker of the duty owed by virtue of subsection (4) above which causes any person to whom it is owed to sustain loss or damage shall be actionable at the suit of that person.

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61 Disconnections for non-payment of charges.

(1) Subject to subsections (1A) to (6), a water undertaker may disconnect a service pipe which for the purposes of providing a supply of water to any premises is connected with any water main of that undertaker, or may otherwise cut off a supply of water to any premises, if subsection (1ZA) or (1ZB) applies (1ZA) This subsection applies if the occupier of the premises— (a) is liable (whether in his capacity as occupier or under any agreement with the undertaker) to pay charges due to the undertaker in respect of the supply of water to those premises; and (b) has failed to do so before the end of the period of seven days beginning with the day after he is served with notice requiring him to do so. (1ZB) This subsection applies if a water supply licensee requests the undertaker to disconnect the service pipe or otherwise cut off the supply of water to the premises. (1ZC) A water supply licensee may make a request under subsection (1ZB) only if— (a) the occupier of the premises is liable under an agreement with the licensee to pay charges to the licensee in respect of the supply of water to the premises, (b) the licensee has served notice on the occupier requiring payment of charges due, (c) the occupier has failed to pay the charges before the end of the period of seven days beginning with the day after the notice was served, and (d) that period has expired. (1A) The power conferred by subsection (1) above is not exercisable in relation to any premises specified in Schedule 4A to this Act. (2) Where— (a) a water undertaker has served a notice for the purposes of paragraph (b) of subsection (1ZA) above on a person; and (b) within the period of seven days mentioned in that paragraph, that person serves a counter-notice on the undertaker stating that he disputes his liability to pay the charges in question, the undertaker shall not in respect of that notice exercise his power by virtue of subsection (1) in relation to any premises except at a time when that person is the occupier of the premises and those charges are enforceable against that person in a manner specified in subsection (3) below. (2A) Where— (a) a water supply licensee has served a notice for the purposes of subsection (1ZC)(b) on a person, and (b) within the period of seven days mentioned in subsection (1ZC)(c), the person serves a counter-notice on the licensee stating that he disputes his liability to pay the charges in question, the licensee may not make a request under subsection (1ZB) in relation to the premises except at a time when that person is the occupier of the premises and those charges are enforceable against that person in a manner specified in subsection (3). (3) For the purposes of subsection (2) or (2A) above charges are enforceable in a manner specified in this subsection against a person if- (a) the undertaker or, as the case may be, the licensee is able to enforce a judgment against that person for the payment of the charges; or (b) that person is in breach of an agreement entered into, since the service of his counter-notice, for the purpose of avoiding or settling proceedings by the undertaker or, as the case may be, the licensee for the recovery of the charges. (4) A water undertaker which exercises its power under this section to disconnect any pipe or otherwise to cut off any supply of water may recover... any expenses reasonably incurred by the undertaker in making the disconnection or in otherwise cutting off the supply — (a) from the person in respect of whose liability the power is exercised, in a case where the power is exercised in the circumstances mentioned in subsection (1ZA); (b) from the water supply licensee who made the request, in a case where the power is exercised in the circumstances mentioned in subsection (1ZB). (5) Where— (a) a water undertaker has power under this section to disconnect any pipe to any premises, or otherwise to cut off any supply to any premises; and (b) a supply of water is provided to those premises (“the primary premises”) and to other premises (“the secondary premises”) wholly or partly by the same service pipe, the undertaker may exercise that power so as to cut off the supply to the secondary premises if and only if the same person is the occupier of the primary premises and of the secondary premises. (6) The undertaker may not cut off the supply to the secondary premises in reliance on subsection (5) if— (a) in a case where the undertaker is exercising the power in subsection (1) because charges are due to it, the secondary premises are supplied by a person other than the undertaker; (b) in a case where the undertaker is exercising the power in subsection (1) because of a request for disconnection under subsection (1ZB), the secondary premises are supplied by a person other than the licensee which made that request.

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62 Disconnections at request of customer.

(1) Subject to the following provisions of this section, a water undertaker may— (a) disconnect a service pipe which for the purposes of providing a supply of water to any premises is connected with any water main of that undertaker; or (b) otherwise cut off a supply of water to any premises, if notice specifying the time after which a supply of water to those premises will no longer be required has been served on the undertaker by a consumer and that time has passed. (2) No person shall be liable to a water undertaker for any expenses incurred by the undertaker in exercising the power conferred on the undertaker by this section.

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63 General duties of undertakers with respect to disconnections.

(1) Where a water undertaker— (a) disconnects a service pipe to any inhabited house, or otherwise cuts off a supply of water to such a house; and (b) does so without restoring the supply to that house before the end of the period of twenty-four hours beginning with the time when it is cut off, the undertaker shall, no later than forty-eight hours after that time, serve notice that it has cut off that supply on the local authority in whose area the house is situated. (2) A water undertaker which fails, without reasonable excuse, to serve a notice on a local authority as required by subsection (1) above shall be guilty of an offence under this section. (3) A water undertaker shall be guilty of an offence under this section if— (a) it disconnects a service pipe to any premises, or otherwise cuts off a supply of water to any premises, in a case in which it has no power to do so under sections 60 to 62 above, section 75 below or any other enactment; or (b) in disconnecting any such pipe or cutting off any such supply it fails, without reasonable excuse, to comply with any requirement of the provisions in pursuance of which it disconnects the pipe or cuts off the supply. (3A) A water undertaker is not guilty of an offence under subsection (3) where it disconnects a service pipe or otherwise cuts off a supply of water under section 61 in the circumstances mentioned in section 61(1ZB) (request from water supply licensee). (4) A water undertaker which is guilty of an offence under this section shall be liable, on summary conviction, to a fine not exceeding level 3 on the standard scale.

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63AA Supply by water supply licensee: domestic supply

(1) The owner or occupier of any premises may serve a notice on a water undertaker— (a) informing the undertaker that the premises are to be supplied by a water supply licensee; and (b) specifying the time after which a supply of water to the premises by the undertaker will no longer be required. (2) Where the charges for the water supplied by the undertaker are, under Chapter 1 of Part 5 of this Act, fixed in relation to the premises by reference to volume, the time specified in the notice shall fall at least two working days after the notice is served. (3) In this section and section 63AB below, any reference to two working days is a reference to a period of forty-eight hours calculated after disregarding any time falling on— (a) a Saturday or Sunday; or (b) Christmas Day, Good Friday or any day which is a bank holiday in England and Wales under the Banking and Financial Dealings Act 1971.

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63AB Supply by water supply licensee: non-domestic supply

(1) The duty of a water undertaker under section 55 above or section 63AC(2) to provide a supply of water to any premises shall cease to apply if— (a) a notice specifying the time after which a supply of water to the premises by the undertaker will no longer be required in consequence of the premises being supplied by a water supply licensee has been served on the undertaker by the owner or occupier of the premises; and (b) that time has passed. (2) Where the charges for the water supplied by the undertaker are, under Chapter 1 of Part 5 of this Act, fixed in relation to the premises by reference to volume, the time specified in the notice shall fall at least two working days after the notice is served.

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63AC Interim duty: domestic and non-domestic supply

(1) This section applies where— (a) a water supply licensee (“the previous licensee”) ceases to supply any premises with water, and (b) the owner or occupier of the premises has not notified the water undertaker in whose area the premises are that— (i) he has made arrangements for the continuation of the supply of water to the premises, or (ii) he intends any supply of water to the premises to cease. (2) It is to be the duty of the water undertaker to continue the supply of water to the premises which was made by the previous licensee. (3) But the Authority may give a direction to an eligible water supply licensee (an “interim licensee”) providing that it is to be the duty of that licensee to continue the supply instead. (4) An “eligible water supply licensee” is a water supply licensee with a retail authorisation or a restricted retail authorisation who has elected to be an eligible water supply licensee for the purposes of this section in accordance with the code issued under section 63AF. (5) If the Authority proposes to give a direction under subsection (3) to an eligible water supply licensee— (a) the Authority must give notice of the proposed direction to the licensee, and (b) the licensee may, in accordance with the code issued under section 63AF, temporarily suspend the election made by the licensee as mentioned in subsection (4), so that the proposed direction cannot be given to the licensee. (6) Where a supply is made by an undertaker under subsection (2)— (a) the charges payable in respect of the supply are to be fixed from time to time by a charges scheme under section 143, and (b) subject to subsection (12), the supply is to be made until— (i) a supply is made by an interim licensee by virtue of a direction under subsection (3), (ii) a supply is made by a water supply licensee following the service of a notice under section 63AA or 63AB; (iii) a supply is made under section 52 or 55, or (iv) a notice is served by the undertaker on the owner or occupier of the premises stating that the supply is to be discontinued (subject to subsection (8)), whichever is the earlier. (7) Where a supply is made by an interim licensee by virtue of a direction given under subsection (3)— (a) the supply by the interim licensee is to be treated as having begun on the date on which the previous licensee ceased to supply the premises, (b) the terms and conditions in accordance with which the supply is to be made are to be— (i) those provided for by a scheme made under section 63AE, or (ii) such other terms and conditions as may be agreed between the interim licensee and the owner or occupier of the premises, and (c) subject to subsection (12), the supply is to be made until it is discontinued in accordance with the terms and conditions mentioned in paragraph (b). (8) A notice under subsection (6)(b)(iv) may not be served before the end of the period of three months beginning with the day on which the supply by the previous licensee ceased. (9) Subsections (10) and (11) apply if, within a period of three months beginning with the date on which the previous licensee ceased to supply the premises with water, the owner or occupier of the premises serves notice— (a) under section 63AA or 63AB, on the water undertaker continuing the supply under subsection (2), or (b) in accordance with the terms and conditions mentioned in subsection (7)(b), on the interim licensee continuing the supply by virtue of a direction given under subsection (3), that instead another water supply licensee (“the new licensee”) is to continue the supply of water to the premises which was made by the previous licensee. (10) The notice must— (a) specify the time from which the new licensee is to continue the supply in question, and (b) be served in accordance with the code issued under section 63AF. (11) In the case of a notice served as mentioned in subsection (9)(a), the supply by the new licensee is to be treated as having begun on the date on which the previous licensee ceased to supply the premises. (12) Supplies of water under this section are subject to sections 60 to 63.

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63AD Interim duty: supplementary

(1) A water undertaker is not required by virtue of section 63AC to provide a supply of water to any premises if the provision of the supply would— (a) require the undertaker, in order to meet all its existing obligations to supply water for domestic or other purposes, together with its probable future obligations to supply buildings and parts of buildings with water for domestic purposes, to incur unreasonable expenditure in carrying out works, or (b) otherwise put at risk its ability to meet any of the existing or probable future obligations mentioned in paragraph (a). (2) The Authority may determine, in a case referred to it by the owner or occupier of the premises in question, whether the condition in subsection (1) is satisfied in relation to a water undertaker. (3) Before the Authority determines whether that condition is satisfied, it must consult— (a) the Secretary of State, in the case of a water undertaker whose area is wholly or mainly in England; (b) the Welsh Ministers, in the case of a water undertaker whose area is wholly or mainly in Wales. (4) The supply of water to any premises by a water undertaker under section 63AC does not prevent a proposed supply to those premises by that undertaker under section 55 from being regarded as a new supply for the purposes of that section. (5) Where a duty is imposed by section 63AC(2), or by virtue of a direction given under section 63AC(3), in respect of any premises, any breach of the duty which causes the owner or occupier of the premises to sustain loss or damage is actionable at the suit of that owner or occupier. (6) But in any proceedings brought against a water undertaker or water supply licensee in pursuance of subsection (5), it is a defence for the undertaker or licensee to show that the undertaker or, as the case may be, the licensee took all reasonable steps and exercised all due diligence to avoid the breach. (7) For the purposes of section 63AC, premises which are outside a water undertaker's area are to be treated as being within that area if they are supplied with water using the undertaker's supply system. (8) In subsection (7), the reference to the undertaker's supply system is to be construed in accordance with section 17B.

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63AE Interim licensees: schemes for terms and conditions

(1) A person who is an eligible water supply licensee for the purposes of section 63AC must make, and from time to time revise, a scheme containing the terms and conditions which, in the absence of agreed terms and conditions, are to apply to a supply of water made by the licensee by virtue of a direction given under section 63AC(3). (2) A scheme under this section may make different provision for different purposes, or for different areas. (3) As soon as practicable after a water supply licensee makes or revises a scheme under this section the licensee is to— (a) publish the scheme, or revised scheme, on the licensee's website, and (b) send a copy of the scheme, or revised scheme, to the Authority. (4) The Authority may give a direction that terms and conditions applying to a supply of water in accordance with a scheme under this section must be modified as specified in the direction. (5) A direction under subsection (4) may apply— (a) generally to terms and conditions applying in accordance with a scheme under this section, or (b) to terms and conditions so applying in any particular case. (6) It is the duty of a water supply licensee to comply with a direction under subsection (4), and this duty is enforceable under section 18.

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63AF Interim duty: code

(1) The Authority must issue a code in relation to— (a) supplies of water under section 63AC, and (b) its power of direction under section 63AC(3) (power to direct that eligible water supply licensee makes interim supply). (2) The code may, in particular, make provision about— (a) the procedure for electing to be an eligible water supply licensee for the purposes of section 63AC; (b) the procedure for temporarily suspending such an election under section 63AC(5)(b); (c) the circumstances in which the Authority's power of direction under section 63AC(3) or 63AE(4) may or may not be exercised; (d) how the Authority will determine the date on which a water supply licensee ceased to supply premises with water for the purposes of section 63AC; (e) terms and conditions contained in schemes made under section 63AE; (f) eligible water supply licensees informing owners or occupiers of premises of their schemes for terms and conditions made under section 63AE, before agreeing any terms and conditions as mentioned in section 63AC(7)(b)(ii); (g) the giving of notices as mentioned in section 63AC(9) (that a new licensee is to continue the supply of water made by the previous licensee) including, in particular, provision about— (i) the earliest time that a notice may specify as the time from which a new licensee is to continue the supply of water made by a previous licensee; (ii) the procedure for serving a notice. (3) If the Authority considers that a water supply licensee is not acting as required by provision contained in the code as mentioned in subsection (2)(e) or (f), the Authority may give the licensee a direction to do, or not to do, a particular thing specified in the direction. (4) It is the duty of a water supply licensee to comply with a direction under subsection (3), and this duty is enforceable under section 18. (5) The Authority must from time to time review the code and, if appropriate, issue a revised code. (6) References in section 63AC to the code issued under this section are to the code issued under this section that has effect at the time in question.

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63A Prohibition of use of limiting devices.

(1) A water undertaker shall be guilty of an offence under this section if it uses a limiting device in relation to any premises specified in Schedule 4A to this Act, with the intention of enforcing payment of charges which are or may become due to the undertaker in respect of the supply of water to the premises. (2) For the purposes of this section “a limiting device”, in relation to any premises, means any device or apparatus which— (a) is fitted to any pipe by which water is supplied to the premises or a part of the premises, whether that pipe belongs to the undertaker or to any other person, and (b) is designed to restrict the use which may be made of water supplied to the premises by the undertaker. (3) An undertaker does not commit an offence under this section by disconnecting a service pipe to any premises or otherwise cutting off a supply of water to the premises. (4) An undertaker guilty of an offence under this section shall be liable on summary conviction to a fine not exceeding level 3 on the standard scale.

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64 Supply by means of separate service pipes.

(1) Subject to the following provisions of this section, a water undertaker may require the provision of a separate service pipe to any premises . . . which— (a) consist in a house or any other building or part of a building, being, in the case of a part of a building, a part which is separately occupied; and (b) are already supplied with water by the undertaker but do not have a separate service pipe. (2) Where the supply of water to two or more houses is provided wholly or partly by the same service pipe, the water undertaker shall not require the provision of separate service pipes to those houses until— (a) the service pipe, in so far as it belongs to a person other than the undertaker, becomes so defective as to require renewal or is no longer sufficient to meet the requirements of those houses; (b) a payment in respect of the supply of water to any of those houses remains unpaid after the end of the period for which it is due; (c) the houses are, by structural alterations to one or more of them, converted into a larger number of houses; (d) the owner or occupier of any of those houses has interfered with, or allowed another person to interfere with, the existing service pipe and thereby caused the supply of water to any house to be interfered with; or (e) the undertaker has reasonable grounds for believing that such interference as is mentioned in paragraph (d) above is likely to take place. (2A) Any dispute between a water undertaker and any other person as to whether any condition of a kind mentioned in subsection (2) above has been complied with may be referred to the Authority for determination under section 30A above by either party to the dispute. (3) If, in the case of any such premises as are described in subsection (1) above, the water undertaker which provides a supply of water to those premises serves notice on the consumer requiring the provision of a separate service pipe and setting out the power of the undertaker under subsection (4) below— (a) that consumer shall, within three months after the service of the notice, lay so much of the required pipe as the undertaker is not under a duty to lay by virtue of paragraph (b) below; (b) sections 45 to 51 above shall apply as if that consumer had by a connection notice required the undertaker to connect the separate service pipe to those premises with the undertaker’s water main; (c) that consumer shall be presumed, without prejudice to his power to make further demands and requests— (i) in so far as those premises were provided before the service of the notice with a supply of water for domestic purposes, to have made a demand for the purposes of section 52 above that such a supply is provided by means of the separate service pipe; and (ii) in so far as those premises were provided before the service of the notice with a supply of water for other purposes, to have requested the undertaker to provide the same supply by means of that pipe as was provided before the service of the notice; and (d) on providing a supply of water to those premises by means of the separate service pipe, the undertaker may cut off any supply replaced by that supply and may make such disconnections of pipes by which the replaced supply was provided as it thinks fit. (4) If a person upon whom a notice has been served for the purposes of subsection (3) above fails to comply with the notice, the water undertaker may— (a) itself carry out the works which that person was required to carry out; and (b) recover the expenses reasonably incurred by the undertaker in doing so from that person. (5) Without prejudice— (a) to the power of a water undertaker by virtue of paragraph (b) of subsection (3) above to impose conditions under section 47 above; or (b) to the power conferred by virtue of paragraph (d) of that subsection, any works carried out by a water undertaker by virtue of the provisions of the said paragraph (b) or of subsection (4) above shall be necessary works for the purposes of this Chapter.

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65 Duties of undertakers as respects constancy and pressure.

(1) Subject to the following provisions of this section, it shall be the duty of a water undertaker to cause the water in such of its water mains and other pipes as— (a) are used for providing supplies of water for domestic purposes; or (b) have fire-hydrants fixed on them, to be laid on constantly and at such a pressure as will cause the water to reach to the top of the top-most storey of every building within the undertaker’s area. (2) Nothing in subsection (1) above shall require a water undertaker to provide a supply of water at a height greater than that to which it will flow by gravitation through its water mains from the service reservoir or tank from which that supply is taken. (3) For the purposes of this section a water undertaker shall be entitled to choose the service reservoir or tank from which any supply is to be taken. (4) Nothing in subsection (1) above shall impose any duty on a water undertaker to maintain the constancy or pressure of any supply of water during any period during which it is reasonable for that supply to be cut off or reduced for the purposes of the carrying out of any necessary works. (5) The Secretary of State may by order modify the application of the preceding provisions of this section in relation to any water undertaker. (6) The Secretary of State shall not make an order under subsection (5) above except— (a) in accordance with Schedule 5 to this Act; and (b) on an application made in accordance with that Schedule by the Authority or by the water undertaker in relation to which the order is made. (7) Subject to subsection (6) above, the power of the Secretary of State to make an order under subsection (5) above shall be exercisable by statutory instrument subject to annulment in pursuance of a resolution of either House of Parliament (8) An order under subsection (5) above may— (a) require the payment of compensation by a water undertaker to persons affected by the order; (b) make different provision for different cases, including different provision in relation to different persons, circumstances or localities; and (c) contain such supplemental, consequential and transitional provision as the Secretary of State considers appropriate. (9) The obligations of a water undertaker under this section shall be enforceable under section 18 above by the Authority. (10) In addition, where a water undertaker is in breach of a duty under this section, the undertaker shall be guilty of an offence and liable— (a) on summary conviction, to a fine not exceeding the statutory maximum; (b) on conviction on indictment, to a fine. (11) In any proceedings against any water undertaker for an offence under subsection (10) above it shall be a defence for that undertaker to show that it took all reasonable steps and exercised all due diligence to avoid the commission of the offence.

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66 Requirements by undertaker for maintaining pressure.

(1) A water undertaker may require that any premises consisting in— (a) any building or part of a building the supply of water to which need not, in accordance with provision contained in or made under this Act, be constantly laid on under pressure; or (b) any relevant house to which water is required to be delivered at a height greater than a point 10.5 metres below the draw-off level of the service reservoir or tank from which a supply of water is being provided by the undertaker to those premises, shall be provided with a cistern which has a float-operated valve and is fitted on the pipe by means of which water is supplied to those premises. (2) A water undertaker may, in the case of such a house as is mentioned in paragraph (b) of subsection (1) above, require that a cistern the provision of which is required under that subsection shall be capable of holding sufficient water to provide an adequate supply to the house for a period of twenty-four hours. (3) If, where a water undertaker provides a supply of water to any premises, the consumer, after having been required to do so by notice served on him by the undertaker, fails before the end of the period specified in the notice— (a) to provide a cistern in accordance with a requirement under this section; or (b) to put any such cistern and its float-operated valve into good repair, the water undertaker may itself provide a cistern, or carry out any repairs necessary to prevent waste of water. (4) The period specified for the purposes of subsection (3) above in a notice under this section shall be a period of not less than twenty-eight days beginning with the day after the service of the notice. (5) Where a water undertaker provides a cistern or carries out any repairs under subsection (3) above, it may recover the expenses reasonably incurred by it in doing so from the owner of the premises in question. (6) In this section— “pre-transfer supplier”, in relation to a house, means the person who was supplying water to that house immediately before 1st September 1989; and “relevant house” means any house other than a house in relation to which the following two conditions are satisfied, that is to say— the erection of the house was commenced before 1st September 1989; and no such requirement as is mentioned in subsection (1) or (2) above could have been imposed in relation to the house under any enactment having effect immediately before that date in relation to the pre-transfer supplier.

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66A Wholesale water supply by primary water undertaker

(1) This section applies where a water supply licensee with a retail authorisation (“L”) requests a water undertaker to permit the use of the undertaker's supply system for the purpose of supplying water to premises that— (a) L is to supply in accordance with L's retail authorisation, and (b) are in the area of the undertaker. (2) This section also applies where a water supply licensee with a restricted retail authorisation (“R”) requests a water undertaker to permit the use of the undertaker's supply system for the purpose of supplying water to premises that— (a) R is to supply in accordance with R's restricted retail authorisation, and (b) are in the area of the undertaker. (3) Where this section applies, the undertaker must in accordance with a section 66D agreement take such steps— (a) for the purpose of connecting the premises in question with the undertaker's supply system, or (b) in respect of that system, as may be provided for in that agreement in order to enable the requested use of the undertaker's supply system. (3A) A water undertaker is not required by this section to take any steps to enable the use of its supply system at a time when it is required to take those steps by virtue of a notice under section 41 or a connection notice. (4) A water undertaker is not required by this section to permit the use of its supply system, or to take any steps to enable its use, if the first or second ground applies. (5) The first ground is that— (a) in the case of a request under subsection (1), the water supply licensee has not secured by means of— (i) a request under section 66AA(1) made by the licensee, (ii) a request under section 66B(1) or 66C(1), (2) or (3) made by the licensee or another water supply licensee, or (iii) a combination of such requests, a supply of water, or the introduction of a supply of water, in connection with which the premises in question are to be supplied; (b) in the case of a request under subsection (2), the water supply licensee has not secured by means of— (i) a request under section 66AA(2), 66B(2) or (3) or 66C(4), or (ii) a combination of such requests, a supply of water, or the introduction of a supply of water, in connection with which the premises in question are to be supplied. (6) The second ground is that there is, in relation to the water fittings used or to be used in connection with— (a) the supply of water to the premises in question, or (b) the use of water in those premises, a contravention of such of the requirements of regulations under section 74 as are prescribed for the purposes of this subsection. (7) Where— (a) a request has been made by a water supply licensee for the purposes of subsection (1) or (2), and (b) the steps which the undertaker is required to take by virtue of that request include steps for the purpose of obtaining any necessary authority for, or agreement to, any exercise by it of any of its powers or the carrying out by it of any works, the failure of the undertaker to acquire the necessary authority or agreement does not affect the liability of the licensee to reimburse the undertaker in respect of some or all of the expenses incurred by it in taking those steps, if the section 66D agreement provides for such liability as regards those steps. (8) For the purposes of this section and sections 66AA to 66C— (a) premises which are outside a water undertaker's area are to be treated as being within that area if they are supplied with water using the undertaker's supply system, and (b) any pipes of the water undertaker which are used for the purpose of supplying premises as mentioned in paragraph (a) are to be treated as being part of the undertaker's supply system (if they would not otherwise be part of it). (9) In this section and sections 66AA to 66C— (a) “prescribed” means, in relation to a water undertaker whose area is wholly or mainly in Wales, prescribed by regulations made by the Welsh Ministers by statutory instrument, which is subject to annulment in pursuance of a resolution of the Assembly; (b) a reference to the supply system of a water undertaker is to be construed in accordance with section 17B; (c) references to a retail authorisation or a restricted retail authorisation are to be construed in accordance with Schedule 2A.

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66AA Water supply from water undertaker

(1) This section applies where a water supply licensee with a retail authorisation (“L”) requests a water undertaker to provide L with a supply of water for the purpose of supplying water to premises that— (a) L is to supply in accordance with L's retail authorisation, and (b) are in the area of the undertaker. (2) This section also applies where a water supply licensee with a restricted retail authorisation (“R”) requests a water undertaker to provide R with a supply of water for the purpose of supplying water to premises that— (a) R is to supply in accordance with R's restricted retail authorisation, and (b) are in the area of the undertaker. (3) Where this section applies, the undertaker must in accordance with a section 66D agreement— (a) take such steps in respect of the undertaker's supply system as may be provided for in that agreement in order to enable the use of the undertaker's supply system for the purpose in subsection (1) or, as the case may be, subsection (2), and (b) having taken such steps, provide the requested supply of water. (4) A water undertaker is not required by this section to provide a supply of water if both of the first and second grounds apply. (5) The first ground is that— (a) the premises to be supplied by L or, as the case may be, R do not consist in the whole or any part of a building, or (b) the supply to be made by L or, as the case may be, R to those premises is for purposes other than domestic purposes. (6) The second ground is that provision of a supply of water by the water undertaker would— (a) require the undertaker, in order to meet all its existing obligations to supply water for domestic or other purposes, together with its probable future obligations to supply buildings and parts of buildings with water for domestic purposes, to incur unreasonable expenditure in carrying out works, or (b) otherwise put at risk its ability to meet any of the existing or probable future obligations mentioned in paragraph (a). (7) Where— (a) a request has been made by a water supply licensee for the purposes of subsection (1) or (2), and (b) the steps which the undertaker is required to take by virtue of that request include steps for the purpose of obtaining any necessary authority for, or agreement to, any exercise by it of any of its powers or the carrying out by it of any works, the failure of the undertaker to acquire the necessary authority or agreement does not affect the liability of the licensee to reimburse the undertaker in respect of some or all of the expenses incurred by it in taking those steps, if the section 66D agreement provides for such liability as regards those steps.

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66B Introduction of water into water undertaker's supply system

(1) This section applies where— (a) a water supply licensee with a wholesale authorisation (“L”) requests a water undertaker to permit L to introduce water into the undertaker's supply system, with a view to the use of that system, in connection with that introduction of water, to supply water to particular premises in accordance with a retail authorisation (whether L's or another's), and (b) the premises in issue are in the area of the undertaker. (2) This section also applies where— (a) a water supply licensee with a supplementary authorisation (“R1”) requests a water undertaker to permit R1 to introduce water into the undertaker's supply system, with a view to the use of that system, in connection with that introduction of water, to supply water to particular premises in accordance with R1's restricted retail authorisation, and (b) the premises in issue are in the area of the undertaker. (3) This section also applies where— (a) a water undertaker agrees to permit a water supply licensee with a supplementary authorisation (“R2”) to introduce water into the undertaker's treatment works, (b) in connection with that introduction, R2 requests the undertaker to permit R2 to introduce water into the undertaker's supply system, with a view to the use of that system to supply water to particular premises in accordance with R2's restricted retail authorisation, and (c) the premises in issue are in the area of the undertaker. (4) Where this section applies, the undertaker must in accordance with a section 66D agreement— (a) in a case falling within subsection (1), take such steps— (i) for the purpose of connecting L's source of water with the undertaker's supply system, or (ii) in respect of the undertaker's supply system, as may be provided for in that agreement in order to enable L to make the requested introduction of water into the supply system; (b) in a case falling within subsection (2), take such steps— (i) for the purpose of connecting R1's treatment works with the undertaker's supply system, (ii) for the purpose of connecting with the undertaker's supply system any source used by R1 for the purpose of supplying water other than for domestic or food purposes, or (iii) in respect of the undertaker's supply system, as may be provided for in that agreement in order to enable R1 to make the requested introduction of water into the supply system; (c) in a case falling within subsection (3), take such steps in respect of the undertaker's supply system as may be provided for in that agreement in order to enable R2 to make the requested introduction of water into the supply system; (d) having taken steps under paragraph (a), (b) or (c) (as the case may be), permit the requested introduction of water into that supply system. (5) A water undertaker is not required by this section to permit the introduction of water into its supply system, or to take any steps to enable such an introduction of water, if permitting the introduction of water into the undertaker's supply system would— (a) require the undertaker, in order to meet all its existing obligations to supply water for domestic or other purposes, together with its probable future obligations to supply buildings and parts of buildings with water for domestic purposes, to incur unreasonable expenditure in carrying out works, or (b) otherwise put at risk its ability to meet any of the existing or probable future obligations mentioned in paragraph (a). (6) Where— (a) a request has been made by a water supply licensee for the purposes of subsection (1), (2) or (3), and (b) the steps which the undertaker is required to take by virtue of that request include steps for the purpose of obtaining any necessary authority for, or agreement to, any exercise by it of any of its powers or the carrying out by it of any works, the failure of the undertaker to acquire the necessary authority or agreement does not affect the liability of the licensee to reimburse the undertaker in respect of some or all of the expenses incurred by it in taking those steps, if the section 66D agreement provides for such liability as regards those steps. (7) In this section “treatment works” means— (a) in relation to a water undertaker whose area is wholly or mainly in Wales, the works designated as treatment works by the Secretary of State for the purposes of section 17B(6); (b) in relation to a water supply licensee, the works designated from time to time by the Welsh Ministers as treatment works for the purposes of this paragraph. (8) A list of any works designated for the purposes of subsection (7)(b) must be published from time to time by the Welsh Ministers in such manner as the Welsh Ministers consider appropriate for the purpose of bringing the designations to the attention of persons likely to be affected by them. (9) A pipe laid because of subsection (4)(a)(i) or (b)(i) or (ii) is to be regarded as a water main for the purposes of this Act, subject to any provision to the contrary. (10) In this section and section 66C— (a) a reference to a wholesale authorisation is to be construed in accordance with Schedule 2A; (b) a reference to a supplementary authorisation is to be construed in accordance with Schedule 2A.

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66C Introduction of water provided by secondary water undertaker

(1) This section applies where a water supply licensee with a wholesale authorisation (“L1”)— (a) requests a water undertaker other than L1's primary water undertaker (the “secondary water undertaker”) to provide a supply of water so that water may be supplied to particular premises, using the primary water undertaker's supply system and in accordance with a retail authorisation (whether L1's or another's), and (b) requests L1's primary water undertaker to permit L1 to introduce that water into the primary water undertaker's supply system, and the premises in issue are in the area of the primary water undertaker. A request under paragraph (a) may only be made to a water undertaker whose area is wholly or mainly in England. (2) This section also applies where a water supply licensee with a wholesale authorisation (“L2”)— (a) requests a water undertaker whose area is wholly or mainly in Wales and which is not L2's primary water undertaker (the “secondary water undertaker”) to provide a supply of water so that L2 may supply water to particular premises, using the primary water undertaker's supply system and in accordance with L2's retail authorisation so far as that authorisation relates to L2's customers, and (b) requests L2's primary water undertaker to permit L2 to introduce that water into the primary water undertaker's supply system, and the premises in issue are in the area of the primary water undertaker. (3) This section also applies where a water supply licensee with a wholesale authorisation (“L3”)— (a) agrees with a water undertaker whose area is wholly or mainly in Wales and which is not L3's primary undertaker (the “secondary water undertaker”) for the secondary water undertaker to provide a supply of water so that water may be supplied to particular premises, using the primary water undertaker's supply system and in accordance with— (i) L3's retail authorisation except so far as that authorisation relates to L3's customers, or (ii) a retail authorisation other than L3's, and (b) requests L3's primary water undertaker to permit L3 to introduce that water into the primary water undertaker's supply system, and the premises in issue are in the area of the primary water undertaker. (4) This section also applies where a water supply licensee with a supplementary authorisation (“R”)— (a) requests a water undertaker other than R's primary water undertaker (the “secondary water undertaker”) to provide a supply of water so that R may supply water to particular premises, using the primary water undertaker's supply system and in accordance with R's restricted retail authorisation, and (b) requests R's primary water undertaker to permit R to introduce that water into the primary water undertaker's supply system, and the premises in issue are in the area of the primary water undertaker. A request under paragraph (a) may be made to a water undertaker whose area is wholly or mainly in England or Wales. (5) Where this section applies by virtue of subsection (1), (2) or (4), the secondary water undertaker must in accordance with a section 66D agreement— (a) take such steps in respect of its supply system as may be provided for in that agreement in order to enable it to provide the requested supply, and (b) having taken such steps, provide that supply. (6) Where this section applies, the primary water undertaker must in accordance with a section 66D agreement— (a) take such steps— (i) for the purpose of connecting the secondary water undertaker's supply system with the primary water undertaker's supply system, or (ii) in respect of its supply system, as may be provided for in that agreement in order to enable L1, L2, L3 or R to make the requested introduction of water into the primary undertaker's supply system, and (b) having taken such steps, permit the requested introduction. (7) A secondary water undertaker is not required by this section to provide a supply of water to L1, L2 or R if providing the supply of water would— (a) require the secondary undertaker, in order to meet all its existing obligations to supply water for domestic or other purposes, together with its probable future obligations to supply buildings and parts of buildings with water for domestic purposes, to incur unreasonable expenditure in carrying out works, or (b) otherwise put at risk its ability to meet any of the existing or probable future obligations mentioned in paragraph (a). (8) A primary water undertaker is not required by this section to permit the introduction of water into its supply system, or to take any steps to enable such an introduction of water, if permitting the introduction of a supply of water would— (a) require the primary undertaker, in order to meet all its existing obligations to supply water for domestic or other purposes, together with its probable future obligations to supply buildings and parts of buildings with water for domestic purposes, to incur unreasonable expenditure in carrying out works, or (b) otherwise put at risk its ability to meet any of the existing or probable future obligations mentioned in paragraph (a). (9) Where— (a) a request has been made by a water supply licensee to a water undertaker for the purposes of subsection (1), (2), (3) or (4), and (b) the steps which the undertaker is required to take by virtue of that request include steps for the purpose of obtaining any necessary authority for, or agreement to, any exercise by it of any of its powers or the carrying out by it of any works, the failure of the undertaker to acquire the necessary authority or agreement does not affect the liability of the licensee to reimburse the undertaker in respect of some or all of the expenses incurred by it in taking those steps, if the section 66D agreement provides for such liability as regards those steps. (10) A pipe laid because of subsection (6)(a)(i) is to be regarded as a water main for the purposes of this Act, subject to any provision to the contrary. (11) For the purposes of this section, a water undertaker is the primary water undertaker of a water supply licensee if the undertaker's supply system is to be used for the purpose of making the supply to the premises mentioned in subsection (1), (2), (3) or (4).

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66CA Determinations by Authority

(1) The Authority may determine, in a case referred to it by a water supply licensee, whether any condition specified in the following provisions is satisfied— (a) section 66A(5) and (6); (b) section 66AA(5) and (6); (c) section 66B(5); (d) section 66C(7) and (8). (2) Before the Authority determines whether a condition specified in section 66B(5) is satisfied, it must consult the Secretary of State. (3) If a determination as to a condition specified in section 66B(5) relates to the introduction of water into the supply system of a water undertaker whose area is wholly or mainly in Wales, the Authority must consult the Welsh Ministers, not the Secretary of State. (4) Before the Authority determines whether a condition specified in section 66C(7) or (8) is satisfied, it must consult the Secretary of State and the appropriate agency. (5) If the case in which a determination as to a condition specified in section 66C(7) or (8) is made relates to— (a) the supply of water by a water undertaker whose area is wholly or mainly in Wales, and (b) the introduction of water into the supply system of a water undertaker whose area is wholly or mainly in Wales, the Authority must consult the Welsh Ministers, not the Secretary of State. (6) If the case in which a determination as to a condition specified in section 66C(7) or (8) is made relates to the supply of water by one water undertaker, and the introduction of water into the supply system of another water undertaker, and only one of those undertakers has an area wholly or mainly in Wales, the Authority must consult the Welsh Ministers as well as the Secretary of State. (7) In subsection (4), “the appropriate agency”, in relation to a determination as to a condition specified in section 66C(7) or (8) relating to the supply of water by one water undertaker, and the introduction of water into the supply system of another water undertaker means— (a) the Environment Agency, in a case where the areas of both undertakers are wholly in England; (b) the NRBW, in a case where the areas of both undertakers are wholly in Wales; (c) both the Environment Agency and the NRBW, in any other case.

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66D Agreements as to duties under sections 66A to 66C

(1) On the application of— (a) a water supply licensee that has made a request under sections 66A to 66C, or (b) a water undertaker to which such a request has been made, the Authority may by order require a water undertaker to perform the duty in question under sections 66A to 66C, for such period and on such terms and conditions as may be specified in the order. (2) The Authority may make an order under subsection (1) only if— (a) in the case of an application relating to a duty under section 66A, 66AA, 66B or 66C, it appears to the Authority that the water undertaker is required to perform that duty under that section, or (b) in the case of an application relating to duties under section 66C, it appears to the Authority that both water undertakers in question are required to perform duties under that section, and it is satisfied that the parties cannot reach agreement within a reasonable time. (3) An order under subsection (1) has effect as an agreement between— (a) the water supply licensee, and (b) the water undertaker required to perform the duty in question. (4) On the application of a party to a section 66D agreement, and if the Authority is satisfied that the parties cannot reach agreement on the variation or termination of the agreement within a reasonable time, the Authority may by order vary or terminate the agreement. (5) If an order under subsection (4) is made in relation to a section 66D agreement, the agreement— (a) has effect subject to the provision made by the order, or (b) ceases to have effect, as the case may be. (6) An order under subsection (4) may require one party to the agreement to pay compensation to the other. (7) Neither the CMA nor the Authority may exercise, in respect of an agreement for the performance of a duty under sections 66A to 66C by a water undertaker, the powers conferred by— (a) section 32 of the Competition Act 1998 (directions in relation to agreements); (b) section 35(2) of that Act (interim directions). (8) Subsection (7)(b) does not apply to the exercise of powers in respect of conduct— (a) which is connected with an agreement for the performance of a duty under sections 66A to 66C by a water undertaker, and (b) in respect of which section 35(1) of the Competition Act 1998 applies because of an investigation under section 25 of that Act relating to a suspected infringement of the Chapter 2 prohibition imposed by section 18(1) of that Act. (9) In this Chapter a reference to a section 66D agreement is a reference to— (a) an agreement for the performance of a duty under sections 66A to 66C by a water undertaker, or (b) an order deemed to be such an agreement under subsection (3), or (c) an agreement varied by order under subsection (4).

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66DA Codes in respect of section 66D agreements

(1) The Authority may issue one or more codes in respect of section 66D agreements. (2) A code may make provision about— (a) procedures in connection with making a section 66D agreement; (b) procedures in connection with varying or terminating a section 66D agreement; (c) the terms and conditions of a section 66D agreement, including terms as to the duration of such an agreement; (d) principles for determining the terms and conditions that should or should not be incorporated into a section 66D agreement. (3) A code may make provision about the steps to be taken by the Authority in determining for the purposes of section 66D(2) whether a water undertaker is, in the particular case, required to perform a duty under sections 66A to 66C. (4) If the Authority considers that a water undertaker or a water supply licensee is not acting as required by a code, the Authority may give the undertaker or the licensee a direction to do, or not to do, a thing specified in the direction. (5) The Authority may not give a direction under subsection (4) requiring a person to enter into, vary or terminate an agreement. (6) It is the duty of a water undertaker or a water supply licensee to comply with a direction under subsection (4), and this duty is enforceable by the Authority under section 18. (7) A code may make— (a) different provision for different persons or descriptions of person; (b) different provision for different duties under sections 66A to 66C. (8) The Authority may from time to time revise a code issued under this section and issue a revised code. (9) A revised code may include provision for applying any of its revisions to section 66D agreements made before the revised code comes into effect.

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